Emergency Public Relations Crisis Management In A 30 World
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| Author | : Alan B. Bernstein; Cindy Rakowitz |
| Publisher | : Xlibris Corporation |
| Total Pages | : 202 |
| Release | : 2012-02-07 |
| Genre | : Business & Economics |
| ISBN | : 1469159554 |
The great economic downturn; tumultuous weather patterns; Ponzi schemes; Occupy protests; political uncertainty; flash mobs and mall melees make daily headlines. When you hear about catastrophic news, do you ever think about how an unanticipated event might affect your business? As you know from the classic Boy Scout mantra, it is always best to be prepared. This quick read teaches you the art and science of crisis management and rapid response to PR emergencies. A review from Andrew Scott, Grammy Nominated Producer/Songwriter, Owner of ASA Public Relations: "Bold, tenacious, and downright in-your-face. Alan B. Bernstein and Cindy Rakowitz create a masterpiece in public relations management with the latest edition of 'Emergency Public Relations: Crisis Management in a 3.0 World'. A bible for service professionals, this book tackles all angles of crisis management from brand salvaging to social media handling. A must-read for publicists, marketing professionals, service providers, and business owners..."
| Author | : Robert DeMartino |
| Publisher | : DIANE Publishing |
| Total Pages | : 96 |
| Release | : 2009-02 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1437903487 |
A resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. Focuses on providing public officials with a brief orientation and perspective on the media and how they think and work, and on the public as the end-recipient of info.; concise presentations of techniques for responding to and cooperating with the media in conveying info. and delivering messages, before, during, and after a public health crisis; a practical guide to the tools of the trade of media relations and public communications; and strategies and tactics for addressing the probable opportunities and the possible challenges that are likely to arise as a consequence of such communication initiatives. Ill.
| Author | : Kathleen Fearn-Banks |
| Publisher | : Routledge |
| Total Pages | : 396 |
| Release | : 2010-10-04 |
| Genre | : Business & Economics |
| ISBN | : 1136955968 |
Crisis Communications" presents case studies of organizational and individual problems that may become crises, and the communication responses to these situations. Helping professionals prepare for crises and develop communications plans, the third edition of this essential reference explores critical issues concerning how organizations, companies, and individuals communicate with the news media, employees, and consumers in times of crisis. Author Kathleen Fearn-Banks addresses how to choose the best possible words to convey a message, the best method for delivering the message, and
| Author | : Melissa Agnes |
| Publisher | : Mascot Books |
| Total Pages | : 0 |
| Release | : 2018 |
| Genre | : Crisis management |
| ISBN | : 9781684014132 |
Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
| Author | : Louis Capozzi |
| Publisher | : Business Expert Press |
| Total Pages | : 149 |
| Release | : 2013-07-02 |
| Genre | : Business & Economics |
| ISBN | : 160649581X |
Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, combined with the speed of the Internet, changes the game for many companies in anticipating, managing, and ultimately avoiding an “instant crisis”—an instant crisis example is when Verizon added a $2 charge for all their customers; one hour later 100,000 signatures appeared on a Twitter petition, and soon Verizon was in the middle of a huge public relations crisis. Inside this book, you’ll learn just how to manage this type of situation and meet the challenges of social media. Each chapter includes a description of a crisis, the timeliness of a good response, the effectiveness of this response, and an assessment of what works and what doesn’t. Some examples of social media crises include Apple Computer, Netflix, JetBlue, Bank of America, Fed Ex, and public figures such as Anthony Weiner, Ashton Kutcher, and Jon Bon Jovi.
| Author | : Ayse Simin Kara |
| Publisher | : Cambridge Scholars Publishing |
| Total Pages | : 116 |
| Release | : 2018-12-13 |
| Genre | : Business & Economics |
| ISBN | : 1527523268 |
Over the course of recent years, in countries with high crisis expectation and risk probabilities, such as Turkey, a significant rise in the number of crises has been observed. Since current crisis practices are incident-specific, the role of public relations is largely overlooked, and, furthermore, crisis communication studies in non-Western cultures are scarce; this book fills these gaps through two distinct studies. The first highlights crisis management types and strategies by reflecting on interview responses collected from 35 different sectors and sub-sectors in Turkey. While interview findings are used to inform strategical know-how regarding the shift from crisis to opportunity during times of turbulence, the elicited responses reveal how practitioners perceive and respond to crises in the contemporary media landscape. The second analyses the recent upheaval caused by Watsons Turkey as a case study to stress the vital role of public relations in times of crisis.
| Author | : W. Timothy Coombs |
| Publisher | : John Wiley & Sons |
| Total Pages | : 770 |
| Release | : 2012-01-10 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1444361902 |
Written as a tool for both researchers and communication managers, the Handbook of Crisis Communication is a comprehensive examination of the latest research, methods, and critical issues in crisis communication. Includes in-depth analyses of well-known case studies in crisis communication, from terrorist attacks to Hurricane Katrina Explores the key emerging areas of new technology and global crisis communication Provides a starting point for developing crisis communication as a distinctive field research rather than as a sub-discipline of public relations or corporate communication
| Author | : Naim Kapucu |
| Publisher | : Jones & Bartlett Learning |
| Total Pages | : 430 |
| Release | : 2022-03-30 |
| Genre | : Business & Economics |
| ISBN | : 1284232042 |
"Managing Emergencies and Crises: Global Perspectives is primarily for graduate level students and instructors who study and research on a wide range of socio-economic and political issues related to the management of 'natural' disasters from a 'social disaster' perspective. From a broad perspective this book covers various concepts including prevention, preparedness, response, and recovery, as well as vulnerability and risk assessment that need to be understood by those in the emergency management field"--
| Author | : Yan Jin |
| Publisher | : Routledge |
| Total Pages | : 454 |
| Release | : 2022-02-25 |
| Genre | : Business & Economics |
| ISBN | : 1000542963 |
The second edition of this vital text integrates theory, research, and application to orient readers to the latest thinking about the role of social media in crisis communication. Specific crisis arenas such as health, corporate, nonprofit, religious, political, and disaster are examined in depth, along with social media platforms and newer technology. Social Media and Crisis Communication, Second Edition provides a fresh look at the role of visual communication in social media and a more global review of social media and crisis communication literature. With an enhanced focus on the ethics section, a short communication overview piece, and case studies for each area of application, it is practical for use in a variety of learning settings. A must-read for scholars, advanced students, and practitioners who wish to stay on the leading edge of research, this book will appeal to those in public relations, strategic communications, corporate communications, government and NGO communications, and emergency and disaster response.
| Author | : W. Timothy Coombs |
| Publisher | : SAGE Publications |
| Total Pages | : 359 |
| Release | : 2018-12-18 |
| Genre | : Business & Economics |
| ISBN | : 1544331967 |
Ongoing Crisis Communication: Planning, Managing, and Responding provides an integrated approach to crisis communication that spans the entire crisis management process and crosses various disciplines. Drawing on firsthand experience in crisis management, author W. Timothy Coombs introduces a three-staged approach to crisis management—pre-crisis, crisis, and post-crisis. A truly integrative and comprehensive text, this book explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. The Fifth Edition includes new coverage of social media, social networking sites, and terrorist threats and includes expanded discussions of internal crisis communication and intuition in decision making. Visit the author′s blog at https://coombscrisiscommunication.wordpress.com.
