Egovernment Benchmark 2018
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Release | : 2018 |
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ISBN | : 9789279963803 |
The eGovernment Benchmark is a yearly measurement of eGovernment service delivery in Europe. Initiated by the European Commission in 2003, it continually evolves to remain relevant and provide policy makers with insights that help them make better decisions. It reports on state-of-play of leading policy principles related to User centricity, Transparency, and the deployment of Key enablers such as the once-only principle. It also looks at cross-border service provision. This report presents the results of the assessments performed in 2016 and 2017 in 34 countries - the European Union Member States, as well as Iceland, Norway, Montenegro, Republic of Serbia, Switzerland, and Turkey - referred to as 'Europe' and 'EU28+' throughout the report. The results on the state-of-play on eGovernment will represent the baseline against which the progress and effectiveness of measures under the new eGovernment Action Plan 2016-2020 and Talinn Declaration will be assessed. The monitoring of the digital transformation of government is a key element in assessing the progress towards completing the Digital Single Market (henceforth DSM) as well as the pursuit of a more "citizen-centric Europe".
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Release | : 2018 |
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ISBN | : 9789279963810 |
In times of rapid digitalisation and societal change, governments across Europe transform their public services. Both enhanced and innovative solutions support the realisation of a European Digital Single Market. Further integration of technologies optimises and unifies public services both within and across countries. The 2018 eGovernment Benchmark sheds light on the state-of-play of the digital transformation of European public administrations. Moreover, its in-depth analysis offers key reflections on the realisation of the principles set forth in the EU eGovernment Action Plan 2016-2020 and the Tallinn Declaration on eGovernment, such as digital-by-default, trustworthiness and security, as well as openness and transparency. Building upon these foundational policies, the eGovernment Benchmark pinpoints improvements and potential opportunities for putting into practice public services that ensure citizens and business come first. The Insight Report at hand, presents the main highlights of the assessment of eGovernment services in 34 countries: the 28 European Union Member States, as well as Iceland, Norway, Montenegro, the Republic of Serbia, Switzerland, and Turkey (referred to as the EU28+). The assessment of these services covers the priority areas of the EU eGovernment Action Plan 2016-2020, which also provides insights in the current status of the principles set forth in the Talinn declaration of eGovernment.
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Release | : 2018 |
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ISBN | : 9789279965234 |
Author | : |
Publisher | : |
Total Pages | : |
Release | : 2018 |
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ISBN | : 9789279965487 |
In times of rapid digitalisation and societal change, governments across Europe transform their public services. Both enhanced and innovative solutions support the realisation of a European Digital Single Market. Further integration of technologies optimises and unifies public services both within and across countries. The 2018 eGovernment Benchmark sheds light on the state-of-play of the digital transformation of European public administrations. Moreover, its in-depth analysis offers key reflections on the realisation of the principles set forth in the EU eGovernment Action Plan 2016-2020 and the Tallinn Declaration on eGovernment, such as digital-by-default, trustworthiness and security, as well as openness and transparency. Building upon these foundational policies, the eGovernment Benchmark pinpoints improvements and potential opportunities for putting into practice public services that ensure citizens and business come first. The Insight Report at hand, presents the main highlights of the assessment of eGovernment services in 34 countries: the 28 European Union Member States, as well as Iceland, Norway, Montenegro, the Republic of Serbia, Switzerland, and Turkey (referred to as the EU28+). The assessment of these services covers the priority areas of the EU eGovernment Action Plan 2016-2020, which also provides insights in the current status of the principles set forth in the Talinn declaration of eGovernment.
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Publisher | : Academic Conferences and publishing limited |
Total Pages | : |
Release | : 2018-10-25 |
Genre | : |
ISBN | : 1912764040 |
The European Conference on e-Government has been running now for 18 years. This event has been held in Italy, Ireland, Belgium, UK, Slovenia, to mention a few of the countries who have hosted it. This year we are refocusing the conference to look more broadly at the area of Digital Government. The conference is generally attended by participants from more than 40 countries and attracts an interesting combination of academic scholars, public sector workers and individuals who are engaged in various aspects of Digital Government research and application.
Author | : OECD |
Publisher | : OECD Publishing |
Total Pages | : 168 |
Release | : 2020-07-07 |
Genre | : |
ISBN | : 9264701184 |
Government at a Glance: Western Balkans presents information on public governance in the Western Balkan region – covering Albania, Bosnia and Herzegovina, Kosovo, Montenegro, North Macedonia, and Serbia, and compares it to OECD and OECD-EU countries.
Author | : Irma Graafland-Essers |
Publisher | : Rand Corporation |
Total Pages | : 88 |
Release | : 2003 |
Genre | : Computers |
ISBN | : 9780833034571 |
"Existing studies of e-government concentrate on the supply-side by focusing on the availability and level of sophistication of online services and usage. This study addresses the demand-side of e-government - not only usage, but also perceptions and barriers to utilisation that have not been treated previously. Indicators to measure acceptance and adoption of e-government were used to build two surveys that were then piloted among members of the 'general population' in the 15 EU Member States, Switzerland and Europe and to decision makers (IT managers) in the commercial sector in seven EU countries"--P. 1.
Author | : Peter Parycek |
Publisher | : Springer |
Total Pages | : 287 |
Release | : 2018-08-20 |
Genre | : Computers |
ISBN | : 3319986902 |
This book constitutes the proceedings of the 17th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2018, held in Krems, Austria, in September 2018, in conjunction with the 10th International Conference on eParticipation, ePart 2018. The 22 revised full papers presented were carefully reviewed and selected from 48 submissions. The papers are clustered under the following topical sections: General E-Government and Open Government; Open Data, Linked Data, and Semantic Web; Smart Governance (Government, Cities and Regions); and Artificial Intelligence, Data Analytics and Automated Decision-Making.
Author | : Gabriela Viale Pereira |
Publisher | : Springer Nature |
Total Pages | : 422 |
Release | : 2020-08-24 |
Genre | : Computers |
ISBN | : 3030575993 |
This book constitutes the proceedings of the 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, held in Linköping, Sweden, in August/September 2020, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2020) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2020). The conference was held virtually due to the COVID-19 pandemic. The 30 full papers presented were carefully reviewed and selected from 118 submissions. The papers are clustered under the following topical sections: e-government foundations; e-government services and open government; open data: social and technical aspects; AI, data analytics, and automated decision making; and smart cities.
Author | : Cem Dener |
Publisher | : World Bank Publications |
Total Pages | : 165 |
Release | : 2021-10-29 |
Genre | : Business & Economics |
ISBN | : 1464817650 |
Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate countries’ digital transformation journeys since the 1980s. The WBG launched the GovTech Initiative in 2019 to support the latest generation of these reforms. Over the past five years, developing countries have increasingly requested WBG support to design even more advanced digital transformation programs. These programs will help to increase government efficiency and improve the access to and the quality of service delivery, provide more government-to-citizen and government-to-business communications, enhance transparency and reduce corruption, improve governance and oversight, and modernize core government operations. The GovTech Initiative appropriately responds to this growing demand. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. Constructed for 198 economies using consistent data sources, the GTMI is the most comprehensive measure of digital transformation in the public sector. Several similar indices and indicators are available in the public domain to measure aspects of digital government—including the United Nations e-Government Development Index, the WBG’s Digital Adoption Index, and the Organisation for Economic Co-operation and Development (OECD) Digital Government Index. These indices, however, do not fully capture the aspects of emphasis in the GovTech approach—the whole-of-government approach and citizen centricity—as key when assessing the use of digital solutions for public sector modernization. The GTMI is not intended to be an assessment of readiness or performance; rather, it is intended to complement the existing tools and diagnostics by providing a baseline and a benchmark for GovTech maturity and by offering insights to those areas that have room for improvement. The GTMI is designed to be used by practitioners, policy makers, and task teams involved in the design of digital transformation strategies and individual projects, as well as by those who seek to understand their own practices and learn from those of others.