Effective Operations and Controls for the Small Privately Held Business

Effective Operations and Controls for the Small Privately Held Business
Author: Rob Reider
Publisher: John Wiley & Sons
Total Pages: 416
Release: 2008-03-28
Genre: Business & Economics
ISBN: 9780470230671

Effective Operations and Controls for the Small Privately Held Business "Rob Reider is the ultimate 'on-target' consultant to the small business. Whether you are just starting out or have been in a small business for years, this book is a must-read. It is concise, clear, organized and addresses the management, financial, and personnel issues that confront and often destroy small business--eighty percent of all the businesses in America." --Tom Torgerson, CPA, President, Torgerson AssociatesManagement and Financial Consultants "Dr. Reider's emphasis on first understanding the small business environment and then identifying and integrating individual business goals addresses a critical entry point for new business owners. His detailed advice around realistic issues emphasizes a solutions-based orientation that provides even the novice with keys to successful business practices." --Linda Lippitt, PhD, Director, Learning Legacies "Rob Reider is an experienced consultant, seminar facilitator, and author who has written an important book for small business owners and managers. The topics included are relevant to privately owned business managers who consider their organizations to be 'small businesses' regardless of their actual sales volume. This is a book that should be on the bookshelf of every businessperson with responsibility for the management of a small privately owned business." --Peter B. Heyler, PBH Executive Services "(This book) is an excellent resource not just for the small business owner, but also for colleges and universities. Any higher education institution that has a business program entrepreneurial component will find this book invaluable." --Steve C. Martinez, PhD, Director, New Mexico Highlands University, Santa Fe and Espanola Centers

Developing Successful Business Strategies

Developing Successful Business Strategies
Author: Rob Reider
Publisher: Business Expert Press
Total Pages: 190
Release: 2014-11-27
Genre: Business & Economics
ISBN: 1631570803

Developing Successful Business Strategies presents effective planning of business strategies and related budgeting concepts, and those activities necessary for the successful growth of the organization. The planning process is shown to be an integral function of developing management strategies for future growth and the gaining of competitive advantage in these fast moving times. Budgeting is presented as a logical outgrowth and an essential part of the planning process, rather than an independent internal activity. This book emphasizes the principal factors that should be considered in planning and budgeting for the company, what management and operations personnel must know to better understand effective planning for the business, and what can be done to enhance the overall strategic and financial planning for the organization. Inside, you'll learn of the relationship between effective planning methods (long-term and short-term) and the budgeting and control processes. We will also explore the interaction and interdependence of strategic planning (long and short term), detail planning, budgeting, and monitoring processes, and will demonstrate how planning is an essential first step in the preparation of an effective budget for the organization.

Expanding CustomerService as a Profit Center

Expanding CustomerService as a Profit Center
Author: Rob Reider
Publisher: Business Expert Press
Total Pages: 170
Release: 2012-07-20
Genre: Business & Economics
ISBN: 1606494619

Striving for excellence in customer service is to gain the competitive advantage. It is the keystone for the business to grow and prosper in the right direction so that it builds through repetitive sales to existing customers and referrals to potential customers. If you were to look at customer service in your organization as a major business component and all customers are treated with excellence prior to the sale, during the sale, and after the sale, customer service will become a profit center that builds sales dollars to the top line and real profits to the bottom line. This book can help you and any organization manager achieve customer service excellence with its basic principle of doing the right thing at the right time for the right customers. It can also assist in building organizations with strong customer bases and sales loyalty. The author smartly gives you real practical “how tos” in providing excellent customer service in all aspects of your operations by doing the right thing despite the counter pressure within your organization. As many businesses are struggling to be competitive, or merely to survive, this book is your primer or “how to” for identifying and maintaining customer service excellence in all operational areas on the path to developing a learning organization. No matter what type of business—this book can be a learning, coaching, and mentoring tool in your quest to make the delivery of customer service the best possible in today’s ever changing business environment.

Creating an Authentic Life

Creating an Authentic Life
Author: Rob Reider
Publisher: Sunstone Press
Total Pages: 247
Release: 2010
Genre: Psychology
ISBN: 0865346577

Everyone is lost in the "tale" he or she has created. To become authentic, these tales must be unraveled.

Introduction to Business

Introduction to Business
Author: Lawrence J. Gitman
Publisher:
Total Pages: 1455
Release: 2024-09-16
Genre: Business & Economics
ISBN:

Introduction to Business covers the scope and sequence of most introductory business courses. The book provides detailed explanations in the context of core themes such as customer satisfaction, ethics, entrepreneurship, global business, and managing change. Introduction to Business includes hundreds of current business examples from a range of industries and geographic locations, which feature a variety of individuals. The outcome is a balanced approach to the theory and application of business concepts, with attention to the knowledge and skills necessary for student success in this course and beyond. This is an adaptation of Introduction to Business by OpenStax. You can access the textbook as pdf for free at openstax.org. Minor editorial changes were made to ensure a better ebook reading experience. Textbook content produced by OpenStax is licensed under a Creative Commons Attribution 4.0 International License.

Issues & Trends of Information Technology Management in Contemporary Organizations

Issues & Trends of Information Technology Management in Contemporary Organizations
Author: Information Resources Management Association. International Conference
Publisher: IGI Global
Total Pages: 878
Release: 2002-01-01
Genre: Computers
ISBN: 9781930708396

As the field of information technology continues to grow and expand, it impacts more and more organizations worldwide. The leaders within these organizations are challenged on a continuous basis to develop and implement programs that successfully apply information technology applications. This is a collection of unique perspectives on the issues surrounding IT in organizations and the ways in which these issues are addressed. This valuable book is a compilation of the latest research in the area of IT utilization and management.