Effective Crisis Response And Openness
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| Author | : Simon J. Evenett |
| Publisher | : CEPR |
| Total Pages | : 380 |
| Release | : 2009 |
| Genre | : Business & Economics |
| ISBN | : 1907142010 |
The purpose of this book is to examine the various ways in which the existing manifestations of openness, including binding international accords, have constrained or enhanced the options available to national policymakers during the crisis and influenced the degree, and potentially even the effectiveness, of cross-border cooperation. By examining state responses during the crisis in a number of distinct policy domains, this approach may shed light on potential complementarities and tensions as governments seek to tackle sharp national recessions while being mindful of the growing role that the international dimension has played in influencing national economies in an era of globalization. In principle, such an examination may reveal that some permutations of national policy choices and international (trade and other) obligations offer greater potential than others, in turn providing information on the possible scope for both domestic reforms and the global trade architecture.
| Author | : Robert R. Ulmer |
| Publisher | : SAGE Publications |
| Total Pages | : 265 |
| Release | : 2010-11-03 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1412980348 |
In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.
| Author | : Matthew W. Seeger |
| Publisher | : John Wiley & Sons |
| Total Pages | : 153 |
| Release | : 2019-01-25 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 111922926X |
Presents the best practices of crisis communication and emergency risk communication This book covers crisis communication strategies and focuses on practical applications for effective management. It includes an extensive discussion of best practices in pre-crisis, crisis and post crisis stages. The book pays special attention to the needs of meeting the needs of diverse audiences and communicating in a responsive and responsible way. The principles are appropriate for many kinds of events including earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics as well as industrial accidents, toxic spills, transportation disasters, fires and intentional events. In the first chapter, Communication in Times of Trouble introduces the concept of best practices and establishes their relevance for crisis communication and emergency risk communication. A chapter is dedicated to each of the ten best practices. In each chapter, the best practice is described, examples of successful and unsuccessful application of the best practice in both organizational crises and natural disasters/emergencies are provided, advice for practical application is given, and a summary is provided. The concluding chapter details the challenges and opportunities for developing and implementing a response strategy that includes the best practices as a whole. Focuses on application and explanation in crisis communication to benefit those with backgrounds in emergency management, risk management, political science, disaster sociology, and public health Covers natural, large-scale emergencies such as earthquakes, tornadoes, hurricanes, tsunamis, epidemics, and pandemics, which aren’t generally detailed in existing crisis communication texts Presents 10 best practices for dealing with emergencies: Process Approach; Pre-Event Planning; Partnerships; Public Concern; Honesty; Collaborate; Media access; Compassion; Uncertainty; Empowerment Communication in Times of Trouble will be of great interest to undergraduate students and practitioners in communication, public relations, public affairs, public information, public health, and emergency management.
| Author | : Robert R. Ulmer |
| Publisher | : SAGE Publications |
| Total Pages | : 203 |
| Release | : 2017-12-11 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1506315747 |
In this fully updated Fourth Edition of Effective Crisis Communication, three of today’s most respected crisis/risk communication scholars provide the latest theories and innovative approaches for handling crisis. Unlike other crisis communication texts, this acclaimed book answers the question, "what now?" and explains how organizations can create the potential for opportunity, renewal, and growth through effective crisis communication. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities. Practical lessons and in-depth case studies highlight successes and failures in dealing with core issues of crisis leadership, including managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. New to the Fourth Edition: New and updated examples and case studies include diverse cases from recent headlines such as SeaWorld’s reaction to Blackfish, the United Airlines debacle, and the Flint Water Crisis. Updated theories and references throughout provide readers with the latest information for effective crisis communication.
| Author | : Robert DeMartino |
| Publisher | : DIANE Publishing |
| Total Pages | : 96 |
| Release | : 2009-02 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1437903487 |
A resource for public officials on the basic tenets of effective communications generally and on working with the news media specifically. Focuses on providing public officials with a brief orientation and perspective on the media and how they think and work, and on the public as the end-recipient of info.; concise presentations of techniques for responding to and cooperating with the media in conveying info. and delivering messages, before, during, and after a public health crisis; a practical guide to the tools of the trade of media relations and public communications; and strategies and tactics for addressing the probable opportunities and the possible challenges that are likely to arise as a consequence of such communication initiatives. Ill.
| Author | : Connie M. White |
| Publisher | : CRC Press |
| Total Pages | : 336 |
| Release | : 2011-09-20 |
| Genre | : Computers |
| ISBN | : 1439853495 |
Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has yet to be unleashed. Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies teaches emergency management professionals how to use social media to improve emergency planning, preparedness, and response capabilities. It provides a set of guidelines and safe practices for using social media effectively across a range of emergency management applications. Explaining how emergency management agencies can take advantage of the extended reach these technologies offer, the book supplies cutting-edge methods for leveraging these technologies to manage information more efficiently, reduce information overload, inform the public, and ultimately save lives. Filled with real-world examples and case studies, it is an ideal self-study resource. Its easy-to-navigate structure and numerous exercises also make it suitable for courses at both the undergraduate and graduate levels. From crowdsourcing and digital volunteers to mapping and collective intelligence, Social Media, Crisis Communication, and Emergency Management: Leveraging Web 2.0 Technologies facilitates a clear understanding of the essential principles of social media. Each chapter includes an example of a local-level practitioner, organization, or agency using social media that demonstrates the transformative power of social media in the real world. The book also includes numerous exercises that supply readers with models for building their own social media sites and groups—making it a must-read for anyone who wants to learn more about the communication and information structures supported by social media. Visit the author’s homepage: http://sites.google.com/site/conniemwhite/Home
| Author | : Donald E. Wiger |
| Publisher | : John Wiley & Sons |
| Total Pages | : 245 |
| Release | : 2003-07-30 |
| Genre | : Psychology |
| ISBN | : 0471417556 |
A practical guide to effective crisis counseling and intervention Essentials of Crisis Counseling and Intervention offers practical, field-tested methods for dealing with traumatic and life-changing events. This helpful manual presents useful strategies for crisis prevention, functioning effectively during a crisis, caring treatment approaches, and aftercare--and describes how to assess the extent to which a crisis has impacted an individual. Important legal aspects of crisis counseling are also highlighted--such as risk, suicidality, and documentation--as well as helpful details on how to prevent potential malpractice issues related to crisis intervention. Essentials of Crisis Counseling and Intervention gives clear explanations of proven practice techniques and examples of effective interventions. It provides an accessible and practical guide to navigating through the complexities of any type of crisis situation, including natural disasters, community violence, and personal tragedy. Unique coverage is presented on such topics as group intervention, incorporating spirituality into treatment, community resources, coordinating efforts of crisis-response personnel, and the roles of various crisis workers, including instructions for how to prepare intellectually and emotionally for crisis situations. As part of the Essentials of Mental Health Practice series, this book provides the information mental health professionals need to practice knowledgeably, efficiently, and ethically in today's behavioral health care environment. Each concise chapter features numerous callout boxes highlighting key concepts, bulleted points, and extensive illustrative material, as well as "Test Yourself" questions that help you gauge and reinforce your grasp of the information covered.
| Author | : Robert R. Ulmer |
| Publisher | : SAGE Publications |
| Total Pages | : 170 |
| Release | : 2022-09-14 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1071852418 |
In this fully updated Fifth Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, "What now?" and explains how organizations can and should emerge from crisis. Authors Robert R. Ulmer, Timothy L. Sellnow, and Matthew W. Seeger provide guidelines for taking the many challenges that crises present and turning those challenges into opportunities for overcoming a crisis.
| Author | : Kim S. Cameron |
| Publisher | : Berrett-Koehler Publishers |
| Total Pages | : 178 |
| Release | : 2012-08-06 |
| Genre | : Business & Economics |
| ISBN | : 1609945662 |
This is a guide to positive climate, positive relationships, positive communication, and positive meaning and how to apply each of them in work.
| Author | : Sarah Armstrong-Smith |
| Publisher | : BPB Publications |
| Total Pages | : 233 |
| Release | : 2022-10-30 |
| Genre | : Computers |
| ISBN | : 9355512716 |
Develop crisis plans, practise them, and minimise threats KEY FEATURES ● Understand the reasons why you should expect the unexpected. ● Learn what it means to put people first. ● Explain why transparency is always preferable when things go bad. ● Identify strategies for bolstering credibility and safeguarding the brand. ● Speed up decision-making and response times in an emergency. ● Distinguish between fact and fiction to eliminate prejudice. ● Learn the art to turn a negative into a positive charge. ● Use your ability to look backward to alter the course of the future. ● Encourage a contented and efficient workforce. DESCRIPTION Using real-world examples of what may go wrong during a crisis, the author of "Effective Crisis Management" intends to infuse some realism and insight into the incident response and crisis management field. Written by an Executive and Board Advisor who has dedicated over 25 years to improving both the strategic and tactical response to crises, this book guides the reader through a series of episodes designed to help individuals grasp the factors at play in directing a successful crisis response. Following the steps outlined in this book, readers can uncover and make the most of the many insights and unrealized possibilities afforded by earlier catastrophic events. The book includes case studies and stories that will give the readers a sense of what it's like to manage a crisis in practice and why it requires more than just following a plan. The book explains how and why you should be ready for the unexpected as part of a "assume failure" mindset. Finally, this book delves deep into a crisis's psychological impact on individuals and explains why focusing on their strength and well-being is crucial to providing effective aid. WHAT YOU WILL LEARN ● Realize how you respond to a problem matters more than the problem itself. ● Get to the bottom of the recurring issues highlighted by numerous public inquiries. ● Find ways to be extra cautious and fair while setting standards. ● Discover the qualities that help leaders excel in times of crisis. ● Cultivate a skill set emphasizing kindness, wisdom, seriousness, and sincerity. ● Establish the methods to determine the causes and circumstances of occurrences. WHO THIS BOOK IS FOR Anyone interested in a career in managing the response to major incidents will find valuable information in this book written for experienced crisis managers and those who aspire to reach that position. To put it another way, it helps people see how they can use every crisis as an opportunity to strengthen their relationships and continue the trust. TABLE OF CONTENTS 1. Introduction 2. Action 3. Believable 4. Communication 5. Diligence 6. Empathy 7. Fact 8. Gravitas 9. Honesty 10. Investigation 11. Justice 12. Knowledge 13. Lessons 14. Media 15. Near Miss 16. Opportunity 17. People 18. Questions 19. Resilience 20. Strategy 21. Time 22. Underdog 23. Victory 24. Wellbeing 25. X - Marks the Spot 26. Y-Why 27. Zero Trust 28. Final Thoughts
