E-Government in Finland and the Innovation in Public Administration

E-Government in Finland and the Innovation in Public Administration
Author: Jessica Iacobbe
Publisher: LAP Lambert Academic Publishing
Total Pages: 308
Release: 2012-08
Genre:
ISBN: 9783848405534

This book is addressed to people who want tho know more about the Innovation in Public Administration and why Finland is one of the leading countries for its innovative, efficient and "light" Public Administration and one of the most advanced E-government models in the world. In this book, the author analyzes the features of Finnish Public Administration, laws, Strategies and Government programs that allowed to promote an efficient and "light" Government, based on the principles of New Public Management (NPM) and budgeting by results. Moreover, She wanted to insight the evolution of E-government from Fifties till today. She also analyzed two e-government services considered best practices that had received a lot of awards in Finland: the online taxation service Verokortti Verkossa and the online education service Opintoluotsi. The author interviewed citizens in important tax offices in Finland (Helsinki, Tampere, Vaasa and Lahti) to know customer satisfaction for the e-service Verokortti Verkossa. She also interviewed students to know their satisfaction on the use of e-service Opintoluotsi (in terms of performance, utility, usability, accessibility, interactivity)

Finnish Public Administration

Finnish Public Administration
Author: Elias Pekkola
Publisher: Springer Nature
Total Pages: 328
Release: 2023-10-09
Genre: Political Science
ISBN: 3031348621

This book provides a comprehensive analysis of public administration in Finland. Many of the basic structures of Finnish public administration have remained intact during the country’s relatively short independence of 100 years, but Finland has been able to tackle major turbulence ranging from wars and financial crises to the Covid-19 pandemic. Finland has also had to adjust to greater European integration, a new constitution, an ageing population, increased globalization of markets, and climate change. Chapters in this volume examine a wide range of themes pertinent to Finnish public administration, including government, regionalisation, health care policy, performance management, budgeting, and higher education policy. Placing these themes within the wider context of Nordic administrative developments, the book showcases public administration in Finland as pragmatism in action. It will appeal to students and scholars of public administration, public management, public policy and Nordic studies.

Finland

Finland
Author:
Publisher: OECD Publishing
Total Pages: 230
Release: 2003-01-01
Genre: Political Science
ISBN: 9264102590

This is the first in a series of national e-government reviews which use a common analytical framework developed by the OECD E-Government Project to evaluate e-government policies, in order to provide international comparability and to develop an empirical body of evidence regarding good e-government practices. The publication focuses on e-government practice in Finland, which since the 1990s has been a leader in exploiting information and communication technology (ICT) to re-invent its economy and reform public administration. The review draws lessons from Finland's experience as an e-government pioneer in setting up a public authentication infrastructure and a business to government (B2G) reporting system. It also examines Finland's establishment of national databases which have improved administrative efficiency while protecting against unauthorised use of personal data.

Public Sector Transformation through E-Government

Public Sector Transformation through E-Government
Author: Vishanth Weerakkody
Publisher: Routledge
Total Pages: 274
Release: 2012-11-12
Genre: Business & Economics
ISBN: 1136219250

Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.

Administrative Reform

Administrative Reform
Author: Gerald E. Caiden
Publisher: Routledge
Total Pages: 256
Release: 2017-07-05
Genre: Political Science
ISBN: 1351533894

What is administrative reform? How is it differentiated from other kinds of social reform? Who are administrative reformers and how do they approach their task? And who benefits and who suffers from it? Does a theory of administrative reform exist?A survey of published research on administrative reform reveals that satisfactory answers to these questions are handicapped by methodological and theoretical shortcomings. There are no common definitions, no agreement over content, no selected boundaries, no clear links with the wide phenomenon of social reform, no firm hypothesis tested by empirical findings, and no continuous dialogue between practitioners and theorists. This book is the first comprehensive and systematic treatment of the subject for professionals and students in the fields of public and private administration. It carefully examines the diverse interdisciplinary literature on the subject and identifies and develops the most promising approaches towards a unified theory.Caiden shows how the study of administrative reform can contribute substantially to the development of administrative theory, and constructs a working definition of the phenomenon of administrative reform, distinguishing it from social change and from administrative change. The practical use of this definition is tested by the analysis of various case histories of administrative cultures of different periods in history, from which a common cycle of reform processes is discerned. The author follows with a detailed examination of the processes themselves. The book concludes with a discussion of the obstacles to reform and a review of the author's findings and conclusions.

ICT and Innovation in the Public Sector

ICT and Innovation in the Public Sector
Author: F. Contini
Publisher: Springer
Total Pages: 297
Release: 2008-11-27
Genre: Business & Economics
ISBN: 0230227295

This book originates from a multiple year research project on ICT and justice in a number of EU countries. Among the project's major objectives was the development of new methodologies for facilitating ICT-based innovation in the judiciary.

Information and Communication Technology and Public Innovation

Information and Communication Technology and Public Innovation
Author: V.J.J.M. Bekkers
Publisher: IOS Press
Total Pages: 256
Release: 2006-07-25
Genre: Computers
ISBN: 1607501813

The modernization of public administration is a recurring theme on the political and public agenda in many countries. Modernization presupposes innovation. However, is an innovative public administration a contradiction in terminis? If we look at the practice of public administration, and evaluate – from an evolutionary perspective – how public administration has transformed itself during the last 40 years, we actually see a variety of radical and incremental changes. Hence, innovation does take place. This book clearly demonstrates how public administration organizations try to adapt to changing circumstances in their environment in order to secure their legitimacy. At the same time we see that public administration tries to respond and anticipate to new technological developments as well as to make use of them. In many countries e-government has become the symbol of the way in which ICT has penetrated in the nerves of ministries, local and regional government and all kinds of agencies. In this publication, a number of case studies have been presented in which different kind of ICT-driven innovations have been described and analyzed.

Comparative E-Government

Comparative E-Government
Author: Christopher G. Reddick
Publisher: Springer Science & Business Media
Total Pages: 679
Release: 2010-08-19
Genre: Computers
ISBN: 144196536X

Comparative E-Government examines the impact of information and communication technology (ICT) on governments throughout the world. It focuses on the adoption of e-government both by comparing different countries, and by focusing on individual countries and the success and challenges that they have faced. With 32 chapters from leading e-government scholars and practitioners from around the world, there is representation of developing and developed countries and their different stages of e-government adoption. Part I compares the adoption of e-government in two or more countries. The purpose of these chapters is to discern the development of e-government by comparing different counties and their individual experiences. Part II provides a more in-depth focus on case studies of e-government adoption in select countries. Part III, the last part of the book, examines emerging innovations and technologies in the adoption of e-government in different countries. Some of the emerging technologies are the new social media movement, the development of e-participation, interoperability, and geographic information systems (GIS).

Technology, Culture, and Public Policy

Technology, Culture, and Public Policy
Author: Kalu Kalu
Publisher: Routledge
Total Pages: 256
Release: 2016-06-10
Genre: Political Science
ISBN: 1317205065

In a relatively short time, Finland has transformed a society of approximately 5.3 million people into one of the most educated and technologically sophisticated in the world, while maintaining relative political stability and an enviable quality of life among its people. In all comparative measures of international achievement, Finland ranks at the top among the world’s most literate and wealthiest countries. How did Finland do it, and what can other countries learn from the Finnish example? This book presents an energized and informative look at Finland’s cultural and developmental history, its political evolution as a state, the foundation and origins of its technology and innovation policy, and present developments in health care, education, and the pathway to sustainable economic development. Utilizing both qualitative and quantitative approaches, author Kalu Kalu incorporates rarely-seen archival data alongside analysis of original research surveys disseminated to members of the Finnish national legislature, personnel of the ministries of education and health, administrators in local government jurisdictions, and members of the general public. The result is a book that offers an incisive and analytical account of virtually all aspects of Finnish life – ranging from culture, parliamentarianism, arts, architecture, design, literature, education and health policies, information technology, to the development of multipolis technology clusters and networks. Demonstrating how civic attitudes have evolved over time mediated by the pressures of technology and modernity, Technology, Culture, and Public Policy ultimately transcends an examination of Finland’s own successes and challenges, considering what lessons other countries might apply to their own intricate national contexts.