Pitch Perfect

Pitch Perfect
Author: Bill McGowan
Publisher: Harper Collins
Total Pages: 210
Release: 2014-04-01
Genre: Business & Economics
ISBN: 006227323X

Media guru and Emmy Award-winning correspondent Bill McGowan—coach to some of the biggest names in business and entertainment, including Eli Manning, Kelly Clarkson, Jack Welch, Thomas Keller and Kenneth Cole teaches you how to get your message across and get what you want with pitch perfect communication. He is also a trusted advisor in the C-suites of tech companies like, Facebook, Spotify, AirBnB, Dropbox and Salesforce.com. Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It’s essential to be pitch perfect—to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language—both verbal and nonverbal. Pitch Perfect teaches you how to overcome common communication pitfalls using McGowan’s simple Principles of Persuasion, which are highly effective and easy to learn, implement, and master. With Pitch Perfect you can harness the power of persuasion and have people not only listening closely to your every word but also remembering you long after you’ve left the room.

Time Management Ninja

Time Management Ninja
Author: Craig Jarrow
Publisher: Mango Media Inc.
Total Pages: 150
Release: 2019-09-15
Genre: Self-Help
ISBN: 1633538923

“This book will help you own your calendar, block time for what matters most and reclaim your life.” —Paula Rizzo, author of Listful Living: A List-Making Journey to a Less Stressed You You want more time to spend with family, to achieve big goals, and to simply enjoy life. Yet, there seem to be more and more things competing for your time, and more distractions interrupting your day. Craig Jarrow has spent many years testing time management tactics, tools, and systems and written hundreds of articles on productivity, goals, and organization, Through it all he’s learned a simple truth: Time management should be easy, not complicated and unwieldy. And it shouldn’t take up more of your precious time than it gives back! Time Management Ninja offers 21 rules that will show you an easier and more effective way to take control of your time and manage your busy life. Follow these simple principles and get more done with less effort. It’s no-stress, uncomplicated time management that works. “Read this book, apply its rules, and you’ll find freedom.” —Hyrum Smith, bestselling author of Purposeful Retirement

Do It Right the First Time

Do It Right the First Time
Author: Gene Hamilton
Publisher: Innova Publishing
Total Pages: 228
Release: 2005
Genre: House & Home
ISBN: 9780974937359

Whether you're building or buying your first home, embarking on a remodeling project, or just trying to figure out how to fix or repair an item in your home, this valuable book is the perfect place to turn for help. From buying painting equipment to installing window and decks, you'll find the inside information you need to make your home improvement project go faster and easier.

Managing (right) for the First Time

Managing (right) for the First Time
Author: David C. Baker
Publisher: RockBench Publishing Corp
Total Pages: 214
Release: 2010
Genre: Business & Economics
ISBN: 1605440027

Managing (Right) for the First Time is intended as a field guide for first time managers, or for managers who want to begin doing a better job. The author worked closely with 600+ companies and interviewed more than 10,000 employees, then summarized the findings in an interesting and eminently readable form. Read this book and you're likely to understand management and leadership like you never have before, but also learn very practical steps toward becoming a better manager and leader.

Earn from Your Mistakes

Earn from Your Mistakes
Author: Gerard I. Nierenberg
Publisher:
Total Pages: 328
Release: 1996
Genre: Decision making
ISBN: 9780760712832

"Best selling author of art of negotiating and how to read a person like a book, now turns his self-improvement expertise to a common and costly problem the mistake. From a mere typo to a more sever error in judgment, mistakes. From a mere typo to a more severe error in judgment mistakes are at best exasperating, and at worst devastating in their consequences. But do we really allow ourselves to learn from our mistakes? Nierenberg explains how to diagnose and correct your most frequent and frustrating mistakes before they happen again. Use his clear and simple error awareness system and be enlightened." --Inside cover.

Say It Right the First Time

Say It Right the First Time
Author: Loretta Malandro
Publisher: McGraw Hill Professional
Total Pages: 306
Release: 2003-03-22
Genre: Business & Economics
ISBN: 0071425993

Get what you want at work the first time and every time Being a business professional is all about managing, motivating, and leading, or, in other words, getting people to do what you want. And, far and away, the most important tool for accomplishing this objective is language. Written by an internationally recognized expert on business communications, this book offers managers deep insights into the power of language and how to wield it effectively in any organization. Loretta Malandro arms readers with more than 200 power words and phrases designed to help readers become better managers, leaders, and coaches. She also reveals communication secrets such as emotional triggers, victim versus ownership language, escape phrases, as well as language for "softening the edges," reframing, accountability, and recovering from communication gaffes. Malandro also provides: Invaluable insights into the emotional power of words Priceless techniques to connect with and move an audience Tips on recognizing "killer words" and overcoming the trouble they can cause An arsenal of strategies, scripts, work sheets, and self-tests for gauging current communication skills and pinpointing weaknesses

I Only Want to Get Married Once

I Only Want to Get Married Once
Author: Chana Levitan
Publisher: Grand Central Life & Style
Total Pages: 127
Release: 2013-06-11
Genre: Family & Relationships
ISBN: 1455525073

There is no rule that says heartbreak must be a prerequisite for good judgment. If you don't want to be a divorce statistic and are ready for a long-lasting relationship, this book's for you. In today's divorce culture, too many people have stopped trusting their ability to build a loving and lasting marriage. Now renowned relationship coach and counselor Chana Levitan reveals the 10 essential questions everyone should ask before saying "I do." Readers will learn how to: spot long-term potential; know the difference between infatuation and love-how they work against each other and yet how they can work together; reevaluate their approach to love and what they really need to succeed in building a loving marriage; gain the confidence to steer through the decision making process of dating; and more. Filled with real-life anecdotes and insightful advice, I Only Want to Get Married Once helps readers get it right the first time.

Customer Experience 3.0

Customer Experience 3.0
Author: John A. Goodman
Publisher: HarperChristian + ORM
Total Pages: 279
Release: 2014-08-12
Genre: Technology & Engineering
ISBN: 0814433898

Customer Experience 3.0 provides firsthand guidance on what works, what doesn't--and the revenue and word-of-mouth payoff of getting it right. Between smartphones, social media, mobile connectivity, and a plethora of other technological innovations changing the way we do almost everything these days, your customers are expecting you to be taking advantage of it all to enhance their customer service experience far beyond the meeting-the-minimum experiences of days past. Unfortunately, many companies are failing to take advantage of and properly manage these service-enhancing tools that now exist, and in return they deliver a series of frustrating, disjointed transactions that end up driving people away and into the pockets of businesses getting it right. Having managed more than 1,000 separate customer service studies, author John A. Goodman has created an innovative customer-experience framework and step-by-step roadmap that shows you how to: Design and deliver flawless services and products while setting honest customer expectations Create and implement an effective customer access strategy Capture and leverage the voice of the customer to set priorities and improve products, services and marketing Use CRM systems, cutting-edge metrics, and other tools to deliver customer satisfaction Companies who get customer service right can regularly provide seamless experiences, seeming to know what customers want even before they know it themselves…while others end up staying generic, take stabs in the dark to try and fix the problem, and end up dropping the ball. Customer Experience 3.0 reveals how to delight customers using all the technological tools at their disposal.

The First 20 Hours

The First 20 Hours
Author: Josh Kaufman
Publisher: Penguin
Total Pages: 290
Release: 2013-06-13
Genre: Self-Help
ISBN: 1101623047

Forget the 10,000 hour rule— what if it’s possible to learn the basics of any new skill in 20 hours or less? Take a moment to consider how many things you want to learn to do. What’s on your list? What’s holding you back from getting started? Are you worried about the time and effort it takes to acquire new skills—time you don’t have and effort you can’t spare? Research suggests it takes 10,000 hours to develop a new skill. In this nonstop world when will you ever find that much time and energy? To make matters worse, the early hours of prac­ticing something new are always the most frustrating. That’s why it’s difficult to learn how to speak a new language, play an instrument, hit a golf ball, or shoot great photos. It’s so much easier to watch TV or surf the web . . . In The First 20 Hours, Josh Kaufman offers a systematic approach to rapid skill acquisition— how to learn any new skill as quickly as possible. His method shows you how to deconstruct com­plex skills, maximize productive practice, and remove common learning barriers. By complet­ing just 20 hours of focused, deliberate practice you’ll go from knowing absolutely nothing to performing noticeably well. Kaufman personally field-tested the meth­ods in this book. You’ll have a front row seat as he develops a personal yoga practice, writes his own web-based computer programs, teaches himself to touch type on a nonstandard key­board, explores the oldest and most complex board game in history, picks up the ukulele, and learns how to windsurf. Here are a few of the sim­ple techniques he teaches: Define your target performance level: Fig­ure out what your desired level of skill looks like, what you’re trying to achieve, and what you’ll be able to do when you’re done. The more specific, the better. Deconstruct the skill: Most of the things we think of as skills are actually bundles of smaller subskills. If you break down the subcompo­nents, it’s easier to figure out which ones are most important and practice those first. Eliminate barriers to practice: Removing common distractions and unnecessary effort makes it much easier to sit down and focus on deliberate practice. Create fast feedback loops: Getting accu­rate, real-time information about how well you’re performing during practice makes it much easier to improve. Whether you want to paint a portrait, launch a start-up, fly an airplane, or juggle flaming chain­saws, The First 20 Hours will help you pick up the basics of any skill in record time . . . and have more fun along the way.