Device Oriented Telecommunications Customer Call Center Demand Forecasting
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Author | : Ron Legarski |
Publisher | : SolveForce |
Total Pages | : 585 |
Release | : 2024-08-29 |
Genre | : Technology & Engineering |
ISBN | : |
"Telecommunications for the Modern Business: Strategies and Solutions" is an essential guide for business leaders, IT professionals, and decision-makers seeking to navigate the complex world of telecommunications. As the digital landscape continues to evolve, the ability to leverage telecommunications effectively has become a cornerstone of modern business success. Authored by Ron Legarski, a seasoned expert in telecommunications and the President & CEO of SolveForce, this book provides a comprehensive and practical approach to understanding and implementing telecommunications solutions that drive business growth, enhance efficiency, and foster innovation. The book is structured to cater to both newcomers and experienced professionals in the field. It begins with foundational concepts, exploring the evolution of telecommunications and its critical role in today's business environment. Readers will gain a solid understanding of key terminologies, network architectures, and the impact of telecommunications on global commerce. As the chapters progress, the book delves into more advanced topics, including data networking, voice solutions, cloud computing, and cybersecurity. Each section is meticulously designed to provide readers with actionable insights, supported by real-world case studies and examples that illustrate successful implementations of telecommunications technologies across various industries. In addition to covering established technologies, the book also explores emerging trends such as 5G, artificial intelligence, and quantum communications. These technologies are poised to revolutionize the telecommunications landscape, and the book offers valuable perspectives on how businesses can prepare for and capitalize on these advancements. What sets this book apart is its emphasis on practical application. The strategies and solutions presented are not just theoretical but are grounded in the realities of modern business. Whether you are looking to upgrade your existing telecommunications infrastructure, explore new technologies, or optimize your overall strategy, this book provides the tools and knowledge needed to make informed decisions and achieve tangible results. "Telecommunications for the Modern Business: Strategies and Solutions" is more than just a technical manual; it is a strategic resource that empowers organizations to harness the full potential of telecommunications in the digital age. Whether you are managing a small business or leading a large enterprise, this book will guide you through the complexities of telecommunications, helping you to unlock new opportunities and stay competitive in an increasingly connected world.
Author | : Lee, In |
Publisher | : IGI Global |
Total Pages | : 1211 |
Release | : 2009-03-31 |
Genre | : Technology & Engineering |
ISBN | : 1605661953 |
"This book provides original, in-depth, and innovative articles on telecommunications policy, management, and business applications"--Provided by publisher.
Author | : Thomas H. Davenport |
Publisher | : Harvard Business Press |
Total Pages | : 109 |
Release | : 2023-01-24 |
Genre | : Business & Economics |
ISBN | : 1647824702 |
A Wall Street Journal bestseller A Publisher's Weekly bestseller A fascinating look at the trailblazing companies using artificial intelligence to create new competitive advantage, from the author of the business classic, Competing on Analytics, and the head of Deloitte's US AI practice. Though most organizations are placing modest bets on artificial intelligence, there is a world-class group of companies that are going all-in on the technology and radically transforming their products, processes, strategies, customer relationships, and cultures. Though these organizations represent less than 1 percent of large companies, they are all high performers in their industries. They have better business models, make better decisions, have better relationships with their customers, offer better products and services, and command higher prices. Written by bestselling author Tom Davenport and Deloitte's Nitin Mittal, All-In on AI looks at artificial intelligence at its cutting edge from the viewpoint of established companies like Anthem, Ping An, Airbus, and Capital One. Filled with insights, strategies, and best practices, All-In on AI also provides leaders and their teams with the information they need to help their own companies take AI to the next level. If you're curious about the next phase in the implementation of artificial intelligence within companies, or if you're looking to adopt this powerful technology in a more robust way yourself, All-In on AI will give you a rare inside look at what the leading adopters are doing, while providing you with the tools to put AI at the core of everything you do.
Author | : Heverton Anunciação |
Publisher | : Heverton Anunciação |
Total Pages | : 771 |
Release | : 2023-12-04 |
Genre | : Reference |
ISBN | : |
A famous Information Techonology´s phrase said: … the computing created soluctions for problem its own computing created. Once thing is true. Day by day new vocabulary is brought for business´world by Marketers, CIO, Programmers, so son.. I created this Official Dictionary to keep you updated to be able to build bridge among corporation´s teams. Let´s cross it.. Peter Druck said: don´t fight against Marketing. You will lose. With that in mind, I am preparing you to talk the same language to get the best result for your career and business. I presented clear definition for this new vocabulary for a new digital world. It covers the following areas: ERP CRM UX (User experience) & Usability Business Intelligence Data Warehouse Analytics Big Data Customer Experience Call Center & Customer service Digital Marketing and in the Third edition (Mar/2019) I added terms for Telecommunication This book is part of the CRM and Customer Experience Trilogy called CX Trilogy which aims to unite the worldwide community of CX, Customer Service, Data Science and CRM professionals. I believe that this union would facilitate the contracting of our sector and profession, as well as identifying the best professionals in the market. The CX Trilogy consists of 3 books and one Dictionary: 1st) 30 Advice from 30 greatest professionals in CRM and customer service in the world 2nd) The Book of all Methodologies and Tools to Improve and Profit from Customer Experience and Service 3rd) Data Science and Business Intelligence - Advice from reputable Data Scientists around the world and plus, the book: The Official Dictionary for Internet, Computer, ERP, CRM, UX, Analytics, Big Data, Customer Experience, Call Center, Digital Marketing and Telecommunication: The Vocabulary of One New Digital World
Author | : Ger Koole |
Publisher | : Lulu.com |
Total Pages | : 159 |
Release | : 2013 |
Genre | : Business & Economics |
ISBN | : 9082017903 |
This book gives an accessible overview of the role and potential of mathematical optimization in call centers. It deals extensively with all aspects of workforce management, but also with topics such as call routing and the scheduling of multiple channels. It does so without going into the mathematics, but by focusing on understanding its consequences. This way the reader will get familiar with workload forecasting, the Erlang formulas, simulation, and so forth, and learn how to improve call center performance using it. The book is primarily meant for call center professionals involved in planning and business analytics, but also call center managers and researchers will find it useful. There is an accompanying website which contains several online calculators.
Author | : Hussein T. Mouftah |
Publisher | : John Wiley & Sons |
Total Pages | : 793 |
Release | : 2018-12-28 |
Genre | : Science |
ISBN | : 1119360110 |
With the increasing worldwide trend in population migration into urban centers, we are beginning to see the emergence of the kinds of mega-cities which were once the stuff of science fiction. It is clear to most urban planners and developers that accommodating the needs of the tens of millions of inhabitants of those megalopolises in an orderly and uninterrupted manner will require the seamless integration of and real-time monitoring and response services for public utilities and transportation systems. Part speculative look into the future of the world’s urban centers, part technical blueprint, this visionary book helps lay the groundwork for the communication networks and services on which tomorrow’s “smart cities” will run. Written by a uniquely well-qualified author team, this book provides detailed insights into the technical requirements for the wireless sensor and actuator networks required to make smart cities a reality.
Author | : Wang, John |
Publisher | : IGI Global |
Total Pages | : 420 |
Release | : 2012-12-31 |
Genre | : Business & Economics |
ISBN | : 1466626801 |
With the continuous growth of the service sector, the ability to develop and implement information systems is important in order to measure progress. Implementation and Integration of Information Systems in the Service Sector is a collection of research which discusses the application of information systems as well as the established ideas and advancements in the service sector. This book aims to utilize new theories, technologies, models, and methods in order to discover effective functions in this area.
Author | : |
Publisher | : |
Total Pages | : 518 |
Release | : 2006 |
Genre | : Telecommunication |
ISBN | : |
Author | : |
Publisher | : |
Total Pages | : 44 |
Release | : 1978-02-13 |
Genre | : United States |
ISBN | : |
Author | : |
Publisher | : |
Total Pages | : 1124 |
Release | : 1998-08 |
Genre | : Government purchasing |
ISBN | : |