Developing Quality in Personal Social Services

Developing Quality in Personal Social Services
Author: Adalbert Evers
Publisher: Routledge
Total Pages: 325
Release: 2019-05-23
Genre: Business & Economics
ISBN: 0429787405

First published in 1997, this volume is about the challenge of introducing business-originated concepts of quality assurance, personal social services are currently confronted with all over Europe. Undoubtedly, the new orientation towards a more business-like approach in social welfare settings will raise professionalism, "client-orientation" and controlling (instead of mere inspection). There is evidence, however, that the specificities of personal social services are not always taken into account if it comes to introducing market values and mechanisms. Due to this development it becomes essential to promote more adequate criteria for quality standards in the very field of personal social services. The challenge is to maintain a certain standard of service provision while at the same time reconsidering the preconditions for defining quality. This will imply the search for a consensus between allegedly diverging approaches, i.e. between their different basic concepts, aims and standards. Given the social and economic context within which these developments are taking place, the focus of the contributions is on their critical assessment in different European countries. An overview is given about national developments in the areas of care for older persons and other social services. The contributors from Austria, Belgium, Denmark, Finland, Germany, Italy, the Netherlands, Norway, Sweden, and the UK look at how and by whom quality is defined and what challenges the actors of the traditionally mixed economy of personal social services are meeting. Empirical evidence about user involvement and satisfaction is given but also theoretical reasoning about the impact of business approaches on a "pubic good". Thus, the book tries to fill an important gap in practice, research and policy-making concerning personal social services and quality issues.

The Third Sector in Europe

The Third Sector in Europe
Author: Adalbert Evers
Publisher: Edward Elgar Publishing
Total Pages: 300
Release: 2004-01-01
Genre: History
ISBN: 9781843769774

The contributors examine the voluntary & non-profit sectors in Europe. They discuss a number of issues regarding this 'third' sector.

New Managerialism, New Welfare?

New Managerialism, New Welfare?
Author: John Clarke
Publisher: SAGE Publications Ltd
Total Pages: 292
Release: 2000-09-28
Genre: Social Science
ISBN: 9781446233276

New Managerialism, New Welfare is a carefully integrated textbook that explores the continuing restructuring of the state and social welfare in the United Kingdom. It combines studies of specific policy areas - such as health, education, criminal justice, local government - with chapters that examine cross-cutting themes and developments. The book provides a thorough and critical reflection on New Labour's vision of the past and future of social welfare and public services in the construction of a `modern society'.

Developing Good Practice in Community Care

Developing Good Practice in Community Care
Author: John Harris
Publisher: Jessica Kingsley Publishers
Total Pages: 210
Release: 2001-08-17
Genre: Medical
ISBN: 1846422930

Annotation Seven contributions from British social workers and related professionals discuss issues in community care in light of the changes brought about by the National Health Service and Community Care Act of 1990. A sampling of topics includes improving the quality of written assessments, empowerment as a participative process, guardianship of mentally ill patients, and developing services for minority communities. Distributed by Taylor and Francis. c. Book News Inc

Palliative Care, Social Work, and Service Users

Palliative Care, Social Work, and Service Users
Author: Peter Beresford
Publisher: Jessica Kingsley Publishers
Total Pages: 270
Release: 2007
Genre: Social Science
ISBN: 1843104652

This unique book provides a rare look at social work and palliative care from the perspective of service users. Drawing on new original research, the authors examine service users' experiences, tracking their journeys through it, exploring the care they receive and the effects of culture and difference through their first hand comments and ideas.

Quality Social Work

Quality Social Work
Author: Robert Adams
Publisher: Red Globe Press
Total Pages: 0
Release: 1998-06-22
Genre: Education
ISBN: 0333636937

This book offers a practical approach to maximising quality in social work that is based on developing a working culture that empowers key stakeholders in the delivery of services, whether these are managers, practitioners, service users or carers. Aiming to transcend the constraints on professionalism imposed by managerialism and the contract culture, it provides a critical appraisal of the main approaches to quality assurance and analyses these in detail in relation to child care, community care, mental health and criminal justice.

The SAGE Handbook of Social Work Research

The SAGE Handbook of Social Work Research
Author: Ian Shaw
Publisher: SAGE Publications
Total Pages: 601
Release: 2009-12-10
Genre: Social Science
ISBN: 1412934982

"This is an ambitious book. It aims at nothing less than a comprehensive account of the state of the art of social work research internationally and an intellectually original statement that will help to define and shape social work research. Those with a serious interest in social work research will agree that this is a major undertaking and one that should put social work research 'on the map'." - Ian Sinclair, University of York, UK "This terrific Handbook provides an essential map for navigating the complex currents of social work research today. It resists polemical and simplistic binaries to chart a course that emphasizes diversity, pluralism and sensitivity to political contexts in many featured exemplars. As key chapters note, inherent tensions at the heart of social work itself are mirrored in current debates about the purposes and methods of social work research. Rather than patch over differences, the volume invites us to understand historical roots of unresolvable tensions, and live with them. The international scope of the volume is unique--scholars from more than a dozen different countries were involved --and its broad scope counters the tendency toward parochialism of much North American literature. The Handbook should be essential reading for students and academics." - Catherine Riessman, Boston University, USA The SAGE Handbook of Social Work Research provides a comprehensive, internationally-focused account of leading social work research, offering an original and defining statement on contemporary theory and practice within the field. The groundbreaking Handbook engages critically with the nature and role of social work research and evaluation in contemporary societies around the globe, and asks four key questions: - What is the role and purpose of social work research? - What contexts shape the practice and purpose of social work research? - How can we maximise the quality of the practice of social work research? - How can the aims of social work in its varied domains be met through social work research? Ranging over local, national and international issues, and exploring questions of theory and practice, this is a diverse and constructively organized overview of the field. It will quickly be recognized as a benchmark in the expanding field of social work research, setting the agenda for future work in the arena.

Leadership and Management in Social Care

Leadership and Management in Social Care
Author: Trish Hafford-Letchfield
Publisher: SAGE
Total Pages: 234
Release: 2007-11-15
Genre: Social Science
ISBN: 1849202397

′This is a timely and well crafted text which is to be commended, with strong chapters from knowledgeable and committed authors. A stimulating read and one which will be of considerable use to those with responsibility for leading and managing learning in social care and social work′ - Keith Popple, Professor of Social Work, London South Bank University ′This is a welcome and timely book, which forecasts the growing need for workplace learning. I will be one of the first people to buy it′ - Jan Fook, Professor of Social Work, University of Southampton This core textbook provides an authoritative overview of the leadership and management of learning in social care education and practice. Written in response to recent policy and continuing professional development frameworks, the book provides the underpinning knowledge for candidates following post-qualifying awards for social work in leadership, management and practice education Key features include: " reference to the relevant post-qualifying standards in social work at Higher Specialist and Advanced levels " an interprofessional approach " case studies, activities and points for reflection. Leadership and Management in Social Care will equip readers with the relevant knowledge and skills they need to improve the quality of social care services and their delivery. With an emphasis upon continuing professional development it will become essential reading for students following social work and social care qualifications for continuing professional development. Social care practitioners responsible for staff development and interested in progressing to management roles will also find the book invaluable. Trish Hafford-Letchfield is a senior lecturer at London South Bank University for social work, higher education and leadership and management courses. Kate Leonard is a senior lecturer at LSBU and freelance trainer, assessor and mentor. Nasa Begum has been Principal Advisor for Participation at SCIE since 2003 and is a researcher. Neil Chick is Organisational Learning Manager for a housing association and coach mentor.

Quality Social Work

Quality Social Work
Author: Robert Adams
Publisher: Bloomsbury Publishing
Total Pages: 276
Release: 1998-11-11
Genre: Social Science
ISBN: 1349137332

This book offers a practical approach to maximising quality in social work that is based on developing a working culture that empowers key stakeholders in the delivery of services, whether these are managers, practitioners, service users or carers. Aiming to transcend the constraints on professionalism imposed by managerialism and the contract culture, it provides a critical appraisal of the main approaches to quality assurance and analyses these in detail in relation to child care, community care, mental health and criminal justice.

Practising Social Work in a Complex World

Practising Social Work in a Complex World
Author: Robert Adams
Publisher: Bloomsbury Publishing
Total Pages: 384
Release: 2017-09-16
Genre: Medical
ISBN: 1137013443

This classic textbook provides the clearest and most authoritative introduction available to working in situations characterised not only by risk and change but also by high pressure to deliver successful outcomes. Edited by three of the leading names in Social Work, Robert Adams, Lena Dominelli and Malcolm Payne provide an indispensable guide to successful social work practise. Its coherent and thoughtful coverage of practice situations involving complexity, tension and uncertainty is uniquely geared to the needs of students in the final stages of their qualifying Social Work course, professionals returning to study, or those simply wishing to deepen their professional understanding.