Developing Officer Performance Evaluation Systems In Community Policing Agencies By The Year 2002
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Author | : Scott M. Jordan |
Publisher | : |
Total Pages | : 90 |
Release | : 1992 |
Genre | : Community policing |
ISBN | : |
This futures study identifies appraisal methods that will be used to evaluate patrol officer performance in mid- sized community policing agencies by the year 2002. Specific issues examined are the skills and abilities that will be evaluated, the measures of performance that will be used, and who will participate in the evaluation of patrol officer performance. The research reveals that in the future there will be an increasing demand for officer communication and problem solving skills; that the use of activities as performance measures will stabilize or decrease, while the use of outcomes as performance measures will increase; and the level of citizen involvement in the evaluation of officer performance will increase. Performance outcomes and qualitative assessments that support the mission of community policing will become more important. New mechanisms of performance accountability, such as administrative reports or performance contracts, will replace the traditional monthly stat sheets. The future evaluation of patrol officer performance will include input from those who have had direct observation of performance, including citizens, peers, other supervisors, and even the officers themselves. Evaluation instruments will be redesigned to be specific to the position of patrol officers, as they will focus on officer communication and problem solving skills. This report presents a strategic plan and a transition management approach.
Author | : Robert C. Trojanowicz |
Publisher | : |
Total Pages | : 48 |
Release | : 1992 |
Genre | : Community policing |
ISBN | : |
This report provides a guide to assessing the performance of both community policing departments and individual community officers at work on the street. The report outlines the basic ideals of a community policing department, provides a checklist of sample questions to facilitate performance assessment, and details the process for evaluating the community police officer. To develop a suitable performance evaluation for the community officer first requires identifying the many objectives of an ideal evaluation and reassuring those within the department that they will be allowed input into the process of developing their own performance measurements. Appendixes provide a sample job description, a management by objective work plan, and a community officer significant incident log. 2 footnotes and 3 appendixes.
Author | : David Robert Lilley |
Publisher | : |
Total Pages | : 318 |
Release | : 2002 |
Genre | : Community policing |
ISBN | : |
Author | : Shannon Branly |
Publisher | : |
Total Pages | : |
Release | : 2015-10-08 |
Genre | : |
ISBN | : 9781935676799 |
This publication is a guide for police executives who wish to institutionalize community policing in their organization through performance management strategies. This guidebook demonstrates how to incorporate principles of procedural justice into performance management systems. Procedural justice describes the extent to which community residents believe that the police treat them with fairness, dignity, and respect. This is critical to the success of community policing. Procedural justice also can be applied within a police department to reflect the extent to which officers feel that they are treated fairly and respected by their superiors. Officers who experience procedural justice themselves are more likely to use those principles in their interactions with the public. This guidebook presents strategies and tools to develop and assess the performance of officers. The strategies lead to creating internal procedural justice for employees and also model how officers (and other department employees) should interact with community members.
Author | : Serdar Kenan Gul |
Publisher | : CRC Press |
Total Pages | : 187 |
Release | : 2012-09-24 |
Genre | : Law |
ISBN | : 1466581115 |
Police performance appraisal is one of the most important components of law enforcement management affecting the quality of the services a department delivers as well as the satisfaction of its employees. Therefore, it is crucial that the performance appraisal process is conducted in an effective and equitable manner. Police Performance Appraisals:
Author | : D.J. Van Meter |
Publisher | : Charles C Thomas Publisher |
Total Pages | : 221 |
Release | : 2001-01-01 |
Genre | : Police |
ISBN | : 0398083959 |
This detailed and comprehensive book on performance evaluation will provide employers with a resource for developing and implementing a results-based approach to the evaluation of employee work performance. The goal of this book is to fill the gap that exists between what evaluation program designers have been offering in the way of evaluation systems for the last half of this century and what employers, employees and courts need and expect. To briefly describe the system, performance is defined as the objectively measurable result of having performed to standard. Employees are viewed as being highly capable and productive at the beginning of the rating cycle (Theory Y). Accordingly, they are given the best possible rating score attainable in the system - a zero. The zero signifies that they have no uncorrected performance deficiencies. Jobs are analyzed to determine the results that the performer is expected to accomplish. To ensure quality, these results are tracked and measured on a regular basis (e.g., monthly). As long as employees accomplish the expected results, they will maintain their zero evaluation scores (Z-score). Should an employeeÂ’s performance fail to meet standards, problem solving is initiated to determine the source of the problem and, if possible, to help the employee achieve standards. The intervention is documented and an improvement plan is developed. The time and costs associated with the improvement efforts are tracked. As long as employees are capable and willing to correct identified deficiencies, they are given the opportunity to do so without affecting their evaluation scores. Only when employees fail to correct their deficiencies are their evaluation scores affected. The investment costs in development efforts are totaled to form the employee's final evaluation score - the Z score. The lower this score, the better will be the final rating. It will be of primary use to the human resources professional in law enforcement with between 15,500 employees, and it will provide the necessary expertise in research and development that will save these individuals hundreds of hours in self-developing their own system from scratch. The book consists of eight chapters. The appendices contain model forms, instruments, and sample rating measures. Additionally, instructions for developing a template for generating rating scores and reports is included.
Author | : Charles F. Grover |
Publisher | : |
Total Pages | : 468 |
Release | : 1990 |
Genre | : Police |
ISBN | : |
Author | : Francis Hughes |
Publisher | : |
Total Pages | : 380 |
Release | : 1990 |
Genre | : Performance standards |
ISBN | : |
Author | : United States. National Highway Traffic Safety Administration |
Publisher | : |
Total Pages | : 118 |
Release | : 1977 |
Genre | : Police administration |
ISBN | : |
Author | : United States. National Highway Traffic Safety Administration |
Publisher | : |
Total Pages | : 94 |
Release | : 1977 |
Genre | : Police administration |
ISBN | : |