Public Services

Public Services
Author: Henry Kippin
Publisher: A&C Black
Total Pages: 224
Release: 2013-07-04
Genre: Political Science
ISBN: 1849665931

This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com. Griffiths, Kippin and Stoker bring together many of the country's leading academic and policy experts to explore the long-term challenges facing public services, and ask what the role of government, citizens and society should be in addressing them. The book sets out a new reform agenda, exploring possibilities for the future design and delivery of public services in the UK and beyond. Public Services: A New Reform Agenda is an important new contribution to the debate that will be invaluable for policymakers, practitioners and academics.

Department for Education and Skills autumn performance report 2006

Department for Education and Skills autumn performance report 2006
Author: Great Britain: Department for Education and Skills
Publisher: The Stationery Office
Total Pages: 96
Release: 2006-12-14
Genre: Education
ISBN: 0101699220

This report sets out interim assessments of the progress made by the Department for Education and Skills (DfES) against its Public Service Agreement (PSA) performance targets as agreed in the 2004 Spending Review, together with progress against the Department's efficiency target and the outstanding targets from the 2002 Spending Review. This report is supplementary to the Departmental Report 2006 (Cm. 6812, ISBN 0101681224).

H. M. Revenue and Customs Departmental Autumn Performance Report 2009

H. M. Revenue and Customs Departmental Autumn Performance Report 2009
Author: Great Britain. HM Revenue & Customs
Publisher: The Stationery Office
Total Pages: 52
Release: 2009
Genre: Political Science
ISBN: 9780101777421

HMRC is the UK's tax administration, responsible for administering income tax, corporation tax, VAT, National Insurance contributions, excise dutes, environmental taxes, insurance premium tax, capital gains tax, petroleum revenue tax and stamp duty. It is also responsible for the payment of tax credits, child benefit and child trust fund endowments. Some of the achievements recorded for the first part of 2009-10 include: collection of over £209 billion in revenue; delivery of the biggest change to PAYE system in 20 years with the launch of the new PAYE Service and Work Management System (MPPC); delivery of the largest learning intervention in the UK this year with that new service; delivered 14 full or partial vacations of HMRC locations resulting in savings of £6.8 million; achieving platinum status in the Business in the Community Corporate Responsibility Index and the launching of the Health in Pregnancy Grant

Government Performance and Results

Government Performance and Results
Author: Jerry Ellig
Publisher: CRC Press
Total Pages: 312
Release: 2011-09-06
Genre: Political Science
ISBN: 1466508639

The complexity of governments today makes the accountability desired by citizens difficult to achieve. Written to address performance policies within state and national governments, Government Performance and Results: An Evaluation of GPRA’s First Decade summarizes lessons learned from a 10-year research project that evaluated performance reports produced by federal agencies under the Government Performance and Results Act (GPRA). The results of this project can help answer a wide variety of questions in political economy and public administration, such as: What factors make performance reports relevant and informative? Has the quality of information disclosed to the public improved? Why do some agencies produce better reports than others? Has GPRA led to greater availability and use of performance information by federal managers? Has GPRA led to greater use of performance information in budget decisions? What steps would make federal management and budget decisions more performance oriented? The book documents the current state of the art in federal performance reporting, measures the extent of improvement, compares federal performance reports with those produced by state governments and other nations, and suggests how GPRA has affected management of federal agencies and resource allocation by policymakers. It also identifies obstacles that must be overcome if GPRA is to deliver on the promise of performance budgeting. The authors chronicle the improvements observed in federal performance reporting through the lens of the Mercatus Center’s annual Performance Report Scorecard. As budget shortfalls and new debt burdens increase interest in public management and budgeting techniques that allow governments to do more with less, this is an appropriate time to take stock of what GPRA has accomplished and what remains to be done. By comparing best performance reporting practices in the US federal government with those in states and other countries, this book speeds the diffusion of useful knowledge at a critical time.

Department of Health Autumn Performance Report 2006

Department of Health Autumn Performance Report 2006
Author: Great Britain: Department of Health
Publisher: Stationery Office/Tso
Total Pages: 29
Release: 2006-12-11
Genre: Business & Economics
ISBN: 9780101698528

This report looks at progress made in the Department's commitments to delivering better public services, examining public service agreements and analysing targets. Chapters cover expenditure, including a breakdown of the spending programme, performance and efficiency, and investment.