Public Services

Public Services
Author: Henry Kippin
Publisher: A&C Black
Total Pages: 224
Release: 2013-07-04
Genre: Political Science
ISBN: 1849665931

This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com. Griffiths, Kippin and Stoker bring together many of the country's leading academic and policy experts to explore the long-term challenges facing public services, and ask what the role of government, citizens and society should be in addressing them. The book sets out a new reform agenda, exploring possibilities for the future design and delivery of public services in the UK and beyond. Public Services: A New Reform Agenda is an important new contribution to the debate that will be invaluable for policymakers, practitioners and academics.

Department for Education and Skills autumn performance report 2006

Department for Education and Skills autumn performance report 2006
Author: Great Britain: Department for Education and Skills
Publisher: The Stationery Office
Total Pages: 96
Release: 2006-12-14
Genre: Education
ISBN: 0101699220

This report sets out interim assessments of the progress made by the Department for Education and Skills (DfES) against its Public Service Agreement (PSA) performance targets as agreed in the 2004 Spending Review, together with progress against the Department's efficiency target and the outstanding targets from the 2002 Spending Review. This report is supplementary to the Departmental Report 2006 (Cm. 6812, ISBN 0101681224).

Government Performance and Results

Government Performance and Results
Author: Jerry Ellig
Publisher: CRC Press
Total Pages: 312
Release: 2011-09-06
Genre: Political Science
ISBN: 1466508639

The complexity of governments today makes the accountability desired by citizens difficult to achieve. Written to address performance policies within state and national governments, Government Performance and Results: An Evaluation of GPRA’s First Decade summarizes lessons learned from a 10-year research project that evaluated performance reports produced by federal agencies under the Government Performance and Results Act (GPRA). The results of this project can help answer a wide variety of questions in political economy and public administration, such as: What factors make performance reports relevant and informative? Has the quality of information disclosed to the public improved? Why do some agencies produce better reports than others? Has GPRA led to greater availability and use of performance information by federal managers? Has GPRA led to greater use of performance information in budget decisions? What steps would make federal management and budget decisions more performance oriented? The book documents the current state of the art in federal performance reporting, measures the extent of improvement, compares federal performance reports with those produced by state governments and other nations, and suggests how GPRA has affected management of federal agencies and resource allocation by policymakers. It also identifies obstacles that must be overcome if GPRA is to deliver on the promise of performance budgeting. The authors chronicle the improvements observed in federal performance reporting through the lens of the Mercatus Center’s annual Performance Report Scorecard. As budget shortfalls and new debt burdens increase interest in public management and budgeting techniques that allow governments to do more with less, this is an appropriate time to take stock of what GPRA has accomplished and what remains to be done. By comparing best performance reporting practices in the US federal government with those in states and other countries, this book speeds the diffusion of useful knowledge at a critical time.

H. M. Revenue and Customs Departmental Autumn Performance Report 2009

H. M. Revenue and Customs Departmental Autumn Performance Report 2009
Author: Great Britain. HM Revenue & Customs
Publisher: The Stationery Office
Total Pages: 52
Release: 2009
Genre: Political Science
ISBN: 9780101777421

HMRC is the UK's tax administration, responsible for administering income tax, corporation tax, VAT, National Insurance contributions, excise dutes, environmental taxes, insurance premium tax, capital gains tax, petroleum revenue tax and stamp duty. It is also responsible for the payment of tax credits, child benefit and child trust fund endowments. Some of the achievements recorded for the first part of 2009-10 include: collection of over £209 billion in revenue; delivery of the biggest change to PAYE system in 20 years with the launch of the new PAYE Service and Work Management System (MPPC); delivery of the largest learning intervention in the UK this year with that new service; delivered 14 full or partial vacations of HMRC locations resulting in savings of £6.8 million; achieving platinum status in the Business in the Community Corporate Responsibility Index and the launching of the Health in Pregnancy Grant

The performance of the Department for Transport

The performance of the Department for Transport
Author: Great Britain: Parliament: House of Commons: Transport Committee
Publisher: The Stationery Office
Total Pages: 68
Release: 2010-03-04
Genre: Business & Economics
ISBN: 9780215544322

In this report the Transport Committee calls on the Government to implement the vision for transport - including improved traffic flows on motorways, rail electrification and high speed rail, reducing greenhouse gas emissions from transport - that has been established under the current Secretary of State, Lord Adonis. The Department has made progress in a number of important areas, both recently and over the past decade, and has also established a new sense of direction, despite a too-frequent change of ministers. The Committee reviews progress against the Government's integrated transport plan, 'Transport 2010', which was adopted in 2000. Whilst much has been achieved, the ambition to build up to 25 light rail lines has not. It calls on the Government to publish a comprehensive progress report against the targets that it set itself. It also calls for strong action on local bus services which, outside London, are still not integrated with other local transport services. Bus use outside London continues to decline, apart from a slight increase after the introduction of free bus travel for older and disabled people. The Committee calls for full implementation of the Local Transport Act which gives local authorities powers to introduce bus quality partnerships and quality contracts; and for the Traffic Commissioners to be given adequate resources to carry out punctuality monitoring.

Progress with VFM savings and lessons for cost reduction programmes

Progress with VFM savings and lessons for cost reduction programmes
Author: Great Britain: National Audit Office
Publisher: The Stationery Office
Total Pages: 40
Release: 2010-07-20
Genre: Political Science
ISBN: 9780102965391

This report discusses how much the Treasury's Value for Money savings programme has improved value for money across government. The programme aims to achieve government-wide annual savings of £35 billion from 2008-09 to 2010-11. Today's report concludes that the Treasury's design addressed some weaknesses in earlier savings programmes, and departments have made some progress in their management of their programmes compared with previous spending periods. Nevertheless, departments' planned programmes did not contain sufficient contingency and it is unlikely that departments will achieve the government-wide target of £35 billion of annual savings, which fully meet the Comprehensive Spending Review criteria, in 2010-11. To date the NAO has reviewed reported savings amounting to some £2.8 billion from five major departments which are to deliver around 40 per cent of the government-wide total. The NAO has concluded that 38 per cent fairly represented sustainable savings (green); 44 per cent may represent savings but with some uncertainty (amber); and 18 per cent do not represent, or significantly overstate, savings (red). Common problems include the use of unsuitable baselines for the calculation of savings, a lack of transparency over arms-length bodies' reporting processes, and difficulties in demonstrating links between savings and performance. This report is accompanied by the NAO's reviews of the value for money savings reported by the Ministry of Defence (HC 292, ISBN 9780102965407); HM Revenue Customs (HC 293, ISBN 9780102965414); and the Department for Education (HC 294, ISBN 9780102965421)

Work of the Committee 2008-09

Work of the Committee 2008-09
Author: Great Britain: Parliament: House of Commons: Work and Pensions Committee
Publisher: The Stationery Office
Total Pages: 44
Release: 2010
Genre: Political Science
ISBN: 9780215543240

work of the Committee 2008-09 : First report of session 2009-10, report, together with formal Minutes