Customer Service for Kids

Customer Service for Kids
Author: Maureen G. Mulvaney
Publisher: Gratitude Publishing
Total Pages: 44
Release: 2017-04-01
Genre: Education
ISBN: 0961692324

MGM, the #1 Rated School Nutrition Speaker and Author, loaded this easy-to-read, emotion-evoking book with practical, proven strategies you can use immediately in your School Cafeteria to create ‘Magical Experiences’ for Your Customers--The Kids.

How to Talk So Kids Will Listen & Listen So Kids Will Talk

How to Talk So Kids Will Listen & Listen So Kids Will Talk
Author: Adele Faber
Publisher: Harper Collins
Total Pages: 306
Release: 1999-10
Genre: Family & Relationships
ISBN: 0380811960

You Can Stop Fighting With Your Chidren! Here is the bestselling book that will give you the know–how you need to be more effective with your children and more supportive of yourself. Enthusiastically praised by parents and professionals around the world, the down–to–earth, respectful approach of Faber and Mazlish makes relationships with children of all ages less stressful and more rewarding. Their methods of communication, illustrated with delightful cartoons showing the skills in action, offer innovative ways to solve common problems.

Be Our Guest

Be Our Guest
Author: Disney Institute
Publisher:
Total Pages: 212
Release: 2003-06
Genre: Business & Economics
ISBN:

Foreword by Michael D. Eisner. All organisations drive towards the same goal - how best to serve their customers. Walt Disney World has always enjoyed a reputation as a company that set the benchmark for outstanding business practices. Now, for the first time, one critical element of the method behind the magic is revealed: that of quality service. Here, their proven principles and processes are fully outlined, to help your organisation focus its vision and assemble its infrastructure to deliver exceptional customer service.

Families Change

Families Change
Author: Julie Nelson
Publisher: Free Spirit Publishing
Total Pages: 18
Release: 2006-11-15
Genre: Juvenile Nonfiction
ISBN: 1575427427

All families change over time. Sometimes a baby is born, or a grown-up gets married. And sometimes a child gets a new foster parent or a new adopted mom or dad. Children need to know that when this happens, it’s not their fault. They need to understand that they can remember and value their birth family and love their new family, too. Straightforward words and full-color illustrations offer hope and support for children facing or experiencing change. Includes resources and information for birth parents, foster parents, social workers, counselors, and teachers.

Kids Need to Be Safe

Kids Need to Be Safe
Author: Julie Nelson
Publisher: Free Spirit Publishing
Total Pages: 18
Release: 2005-12-15
Genre: Juvenile Nonfiction
ISBN: 1575427419

“Kids are important… They need safe places to live, and safe places to play.” For some kids, this means living with foster parents. In simple words and full-color illustrations, this book explains why some kids move to foster homes, what foster parents do, and ways kids might feel during foster care. Children often believe that they are in foster care because they are “bad.” This book makes it clear that the troubles in their lives are not their fault; the message throughout is one of hope and support. Includes resources and information for parents, foster parents, social workers, counselors, and teachers.

The Relaxation and Stress Reduction Workbook for Kids

The Relaxation and Stress Reduction Workbook for Kids
Author: Lawrence E. Shapiro
Publisher: New Harbinger Publications
Total Pages: 146
Release: 2009
Genre: Family & Relationships
ISBN: 1572245824

55 activities to help your family: reduce stress, fear & worry, become more confident, relaxed & resilient, manage difficult emotions.

Don't Pick on Me

Don't Pick on Me
Author: Susan Eikov Green
Publisher: New Harbinger Publications
Total Pages: 138
Release: 2010
Genre: Bullying
ISBN: 1572247134

A collection of thirty-seven short activities to help children cope with bullying.

Dangerous Customer Service

Dangerous Customer Service
Author: Impact Innovation
Publisher: A&C Black
Total Pages: 189
Release: 2011-11-07
Genre: Business & Economics
ISBN: 1408127377

Dangerous Customer Services provides real help for real people in the real world. This is a guide for managers on the realities and practicalities of great customer service. An accessible guide, Dangerous Customer Service shows the reader how to cover the basics - what customers expect from a service and what they will take for granted - and how to create the magic that transforms that serivice into an extra special personal experience. Exercises and real-life examples will help the reader to learn and develop essential facets of customer services including loyalty, training your customer and services across cultures.

Keys to Terrific Customer Service (paperback)

Keys to Terrific Customer Service (paperback)
Author: Laurence Hatch
Publisher: Lulu.com
Total Pages: 133
Release: 2008-09-14
Genre: Business & Economics
ISBN: 0557004462

Keys to Terrific Customer Service is not just a motivational book like hundreds of other customer service books on the market. It is a serious textbook that analyzes all aspects of customer satisfaction, trends in modern high-tech service delivery, and new concepts of measuring customer wants and needs. KTTCS is an ideal, inspirational resource for any small business owner, customer service manager, quality assurance specialist, service process planner, customer relations supervisor, or business consultant. Over 165 topics are covered in remarkable detail with clear examples and action plans.

Maybe Days

Maybe Days
Author: Jennifer Wilgocki
Publisher: American Psychological Association
Total Pages: 18
Release: 2022-10-31
Genre: Juvenile Fiction
ISBN: 1433842726

Will I live with my parents again? Will I stay with my foster parents forever? For children in foster care, the answer to many questions is often "maybe." Maybe Days addresses the questions, feelings, and concerns these children most often face. Honest and reassuring, it also provides basic information that children want and need to know, including the roles of various people in the foster care system and whom to ask for help. An extensive afterword for adults caring for foster children describes the child's experience, underscores the importance of open communication, and outlines a variety of ways to help children adjust to the "maybe days"—and to thrive. From the Note to Foster Parents and Other Adults: The enormity of adjustment that children in foster care are asked to make is hard to over-state. Children in foster care may experience and express a range of feelings, many of which may emerge during the reading of this book. Multiple feelings may occur at the same time and may include: Relief and a sense of safety Happiness and a sense of enjoyment Sadness Anger Fear or worry Confusion Guilt Shame Loneliness Sense of loss ​Some children respond well to verbal discussion about their feelings....Keep in mind that asking questions and encouraging activities can be useful for some children, but it is not always necessary and is never a substitute for simply listening.