Customer satisfaction towards e-banking services offered by NEPAL SBI Bank LTD

Customer satisfaction towards e-banking services offered by NEPAL SBI Bank LTD
Author: Sanjeev Pradhan
Publisher: GRIN Verlag
Total Pages: 22
Release: 2019-11-21
Genre: Business & Economics
ISBN: 3346068943

Case Study from the year 2019 in the subject Business economics - Offline Marketing and Online Marketing, grade: A, , course: School of Commerce and Management, language: English, abstract: This study aims to analyze the level of satisfaction of customer, their agreeableness towards e-banking services offered by Nepal SBI bank. With the growing trend of Information Communication Entertainment and Technology, it has embarked the way towards globalization. It is imperative to understand the degree of customer satisfaction towards the E-banking services provided by financial institutions in Nepal. However, the researcher has endeavored to measure and found that customer satisfaction is affected by the perceived ease of use, website contents and security of services. It is very obvious in today's context to be sensitive towards the security of transactions from being phising and hacking of customers data and information. Hence, an ethical hacker with IT Risk Officer having expertise knowledge, government support in IT Infrastructure, Cloud Computing Environment is a must for the need of an hour to create a level of trusts in banks.

Customer Satisfaction Evaluation

Customer Satisfaction Evaluation
Author: Evangelos Grigoroudis
Publisher: Springer Science & Business Media
Total Pages: 319
Release: 2009-11-07
Genre: Business & Economics
ISBN: 1441916407

This important new work provides a comprehensive discussion of the customer satisfaction evaluation problem. It presents an overview of the existing methodologies as well as the development and implementation of an original multicriteria method dubbed MUSA.

Routledge Handbook of Banking and Finance in Asia

Routledge Handbook of Banking and Finance in Asia
Author: Ulrich Volz
Publisher: Routledge
Total Pages: 534
Release: 2018-10-26
Genre: Business & Economics
ISBN: 1134862075

The Routledge Handbook of Banking and Finance in Asia brings together leading scholars, policymakers, and practitioners to provide a comprehensive and cutting-edge guide to Asia’s financial institutions, markets, and systems. Part I provides a country-by-country overview of banking and finance in East, Southeast, and South Asia, including examples from China, Japan, Hong Kong, India, and Singapore. Part II contains thematic chapters, covering topics such as commercial banking, development banking, infrastructure finance, stock markets, insurance, and sovereign wealth funds. It also includes examinations of banking regulation and supervision, and analyses of macroprudential regulation, capital flow management measures, and monetary policy. Finally, it provides new insights into topical issues such as SME, green, and Islamic finance. This handbook is an essential resource for scholars and students of Asian economics and finance and for professionals working in financial markets in Asia.

Bangladesh's Economic and Social Progress

Bangladesh's Economic and Social Progress
Author: Munim Kumar Barai
Publisher: Springer Nature
Total Pages: 450
Release: 2020-03-31
Genre: Business & Economics
ISBN: 9811516839

This book evaluates Bangladesh’s impressive economic and social progress, more often referred to as a ‘development surprise’. In doing so, the book examines the gap in existing explanations of Bangladesh’s development and then offers an empirically informed analysis of a range of distinctive factors, policies, and actions that have individually and collectively contributed to the progress of Bangladesh. In an inclusive way, the book covers the developmental role, relation, and impact of poverty reduction, access to finance, progress in education and social empowerment, reduction in the climatic vulnerability, and evolving sectoral growth activities in the agriculture, garments, and light industries. It also takes into account the important role of the government and NGOs in the development process, identifies bottlenecks and challenges to Bangladesh’s future development path and suggests measures to overcome them. By providing an inclusive narrative to theorize Bangladesh’s development, which is still missing in the public discourse, this book posits that Bangladesh per se can offer a development model to other developing countries.

Detective Fiction

Detective Fiction
Author: M. Lee Alexander
Publisher:
Total Pages:
Release: 2010-07-20
Genre: Detective and mystery stories
ISBN: 9781440725470

Detective Fiction: From Victorian Sleuths to the Present

Microfinance India

Microfinance India
Author: N Srinivasan
Publisher: SAGE Publications Pvt. Limited
Total Pages: 0
Release: 2011-01-06
Genre: Business & Economics
ISBN: 9788132105886

Microfinance India: State of the Sector Report 2010 presents the growth of the microfinance sector in India in its entirety. It offers in-depth, well-researched, and well-analyzed evidence on how the sector has made an impact at various levels of the economy and society. The report provides most recent statistical data relating to the sector's growth and expansion across models. It highlights perspectives on current issues and documents new interest, new investments and innovations in the sector. Included in the report are: a comparison of the performance of SHG and MFI models, Microfinance Penetration Indices that compare client outreach across states and discussions on innovations and novel experiments in the sector and themes of topical relevance. It also identifies knowledge and practice gaps that require further research and study.

Management on the World Wide Web

Management on the World Wide Web
Author: Cynthia B. Leshin
Publisher:
Total Pages: 0
Release: 1997
Genre: Business enterprises
ISBN: 9780132688710

This guide teaches the management student about the Web, using two popular Internet browsers: Netscape Navigator and Microsoft Internet Explorer. The author covers communication through listserv mailing lists, Usenet newsgroups, Internet Relay Chat (IRC), Internet phones, and videoconferencing. Students will master business research using search engines, directories, and Internet collections. Chapter 7 covers search directories and search engines, including Yahoo, Alta Vista, Excite, Infoseak, Magellan, and Open Text.