Cultural Impact On The Relationship Among Perceived Service Quality Brand Name Value And Customer Loyalty
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Author | : Deborah J. MacInnis |
Publisher | : Routledge |
Total Pages | : 447 |
Release | : 2014-12-18 |
Genre | : Business & Economics |
ISBN | : 1317469194 |
Brand relationships are critical because they can enhance company profitability by lowering customer acquisition and retention costs. This is the first serious academic book to offer a psychological perspective on the meaning of and basis for brand relationships, as well as their effects. "The Handbook of Brand Relationships" includes chapters by well-known marketing and psychology scholars on topics related to the meaning, significance, and measurement of brand relationships; the critical connections between consumers and the brand; how brand relationships are formed through both thoughtful and non-thoughtful processes; and how they are built, repaired, and leveraged through brand extensions. An integrative framework introduces the book and summarizes the chapters' key ideas. The handbook also identifies several novel metrics for measuring various aspects of brand relationships, and it includes recommendations for further research.
Author | : Christopher Schlägel |
Publisher | : Springer Science & Business Media |
Total Pages | : 214 |
Release | : 2011-03-31 |
Genre | : Business & Economics |
ISBN | : 3834965324 |
Empirical studies show that the reputation of transaction partners affects the economic outcomes of online auction markets. In four studies, Christopher Schlägel investigates the country-specific effects of reputation and the underlying reasons for these differences.
Author | : Thomas Anning-Dorson |
Publisher | : CRC Press |
Total Pages | : 419 |
Release | : 2022-06-23 |
Genre | : Business & Economics |
ISBN | : 1000527190 |
The idea behind editing this book is to present a contemporary reference that tells the story of how businesses and institutions in emerging economies are circumventing or can better circumvent institutional voids in order to create distinct value for consumers and develop resilient and sustainable economies. For this book, we gathered 24 contributions (or chapters) on new directions and strategies to create value in emerging economies. The contributions span thematic areas such as: COVID-19 and small businesses, social influencers and COVID-19 advocacy, artisan entrepreneurship, leadership and project success, internationalization and intellectual property, cultural artifacts in corporate branding, fintech adoption, mobile money and agriculture value chain, workplace fraud, ethical decision-making in accountancy, modeling early detection of mother’s mode of delivery, assessment of health systems in Africa, online platforms and patient empowerment, students’ academic engagement and technology, and continuous use of e-learning among professional accounting students. The authors of these contributions discuss the relevance of each chapter to its target audience (practitioners and students). They also outline the implications for practice and policy (where applicable) alongside the concluding arguments of their respective chapters. In effect, the 24 chapters offer key strategic directions for businesses, public sector institutions, non-governmental organizations, and international development institutions to be more efficient and sustainably responsible in delivering distinctive value in emerging economies. Emerging economies have become an opportune interest of practitioners, entrepreneurs and policy makers worldwide. Hence, a contemporary text which explores how to create and deliver distinct value in these economies is a must a read.
Author | : Management Association, Information Resources |
Publisher | : IGI Global |
Total Pages | : 2254 |
Release | : 2014-12-31 |
Genre | : Business & Economics |
ISBN | : 1466673583 |
As marketing professionals look for ever more effective ways to promote their goods and services to customers, a thorough understanding of customer needs and the ability to predict a target audiences reaction to advertising campaigns is essential. Marketing and Consumer Behavior: Concepts, Methodologies, Tools, and Applications explores cutting-edge advancements in marketing strategies as well as the development and design considerations integral to the successful analysis of consumer trends. Including both in-depth case studies and theoretical discussions, this comprehensive four-volume reference is a necessary resource for business leaders and marketing managers, students and educators, and advertisers looking to expand the reach of their target market.
Author | : Luo, ZongWei |
Publisher | : IGI Global |
Total Pages | : 433 |
Release | : 2014-03-31 |
Genre | : Technology & Engineering |
ISBN | : 1466658371 |
Fast advances in information technology have led to a smarter world vision with ubiquitous interconnection and intelligence. Smart Manufacturing Innovation and Transformation: Interconnection and Intelligence covers both theoretical perspectives and practical approaches to smart manufacturing research and development triggered by ubiquitous interconnection and intelligence. This reference work discusses the transformation of manufacturing, the latest developments in smart manufacturing innovation, current and emerging technology opportunities, and market imperatives that enable manufacturing innovation and transformation, useful tools for readers in industry, academia, and government.
Author | : Salleh Mohd Radzi |
Publisher | : CRC Press |
Total Pages | : 1017 |
Release | : 2016-10-26 |
Genre | : Business & Economics |
ISBN | : 1315386968 |
Heritage, Culture and Society contains the papers presented at the 3rd International Hospitality and Tourism Conference (IHTC2016) & 2nd International Seminar on Tourism (ISOT 2016), Bandung, Indonesia, 10—12 October 2016). The book covers 7 themes: i) Hospitality and tourism management ii) Hospitality and tourism marketing iii) Current trends in hospitality and tourism management iv) Technology and innovation in hospitality and tourism v) Sustainable tourism vi) Gastronomy, foodservice and food safety, and vii) Relevant areas in hospitality and tourism Heritage, Culture and Society is a significant contribution to the literature on Hospitality and Tourism, and will be of interest to professionals and academia in both areas.
Author | : María Jesús Yagüe Guillén |
Publisher | : MDPI |
Total Pages | : 122 |
Release | : 2019-09-23 |
Genre | : Business & Economics |
ISBN | : 3039213350 |
Loyalty is one of the main assets of a brand. In today’s markets, achieving and maintaining loyal customers has become an increasingly complex challenge for brands due to the widespread acceptance and adoption of diverse technologies by which customers communicate with brands. Customers use different channels (physical, web, apps, social media) to seek information about a brand, communicate with it, chat about the brand and purchase its products. Firms are thus continuously changing and adapting their processes to provide customers with agile communication channels and coherent, integrated brand experiences through the different channels in which customers are present. In this context, understanding how brand management can improve value co-creation and multichannel experience—among other issues—and contribute to improving a brand’s portfolio of loyal customers constitutes an area of special interest for academics and marketing professionals. This Special Issue explores new areas of customer loyalty and brand management, providing new insights into the field. Both concepts have evolved over the last decade to encompass such concepts and practices as brand image, experiences, multichannel context, multimedia platforms and value co-creation, as well as relational variables such as trust, engagement and identification (among others).
Author | : Thorsten Hennig-Thurau |
Publisher | : Springer Science & Business Media |
Total Pages | : 454 |
Release | : 2013-06-29 |
Genre | : Business & Economics |
ISBN | : 3662097451 |
Relationship Marketing provides a comprehensive overview of the fundamentals and important recent developments in this fast-growing field. "This book makes a landmark contribution in assembling some of the best contemporary thinking about relationship marketing illustrated with concrete descriptions of companies in the automobile industry, consumer electronics, public utilities and so on, which are implementing relationship marketing. I highly recommend this to all companies who want to see what their future success will require." PROF. PHILIP KOTLER, NORTHWESTERN UNIVERSITY, ILLINOIS
Author | : Management Association, Information Resources |
Publisher | : IGI Global |
Total Pages | : 998 |
Release | : 2019-07-05 |
Genre | : Business & Economics |
ISBN | : 1522592830 |
To survive in today’s competitive and globalized business environment, marketing professionals must look to develop innovative methods of reaching their customers and stakeholders. Examining the relationship between culture and marketing can provide companies with the data they need to expand their reach and increase their profits. Global Branding: Breakthroughs in Research and Practice provides international insights into marketing strategies and techniques employed to create and sustain a globally recognized brand. Highlighting a range of pertinent topics such as brand communication, consumer engagement, and product innovation, this publication is an ideal reference source for business executives, marketing professionals, business managers, academicians, and researchers actively involved in the marketing industry.
Author | : Oliver Niebuhr |
Publisher | : Frontiers Media SA |
Total Pages | : 459 |
Release | : 2023-06-30 |
Genre | : Science |
ISBN | : 2832527612 |