Conversational Intelligence

Conversational Intelligence
Author: Judith E. Glaser
Publisher: Routledge
Total Pages: 188
Release: 2016-10-14
Genre: Business & Economics
ISBN: 1351862073

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. Conversational Intelligence makes complex scientific material simple to understand and apply through a wealth of easy to use tools, examples, conversational rituals, and practices for all levels of an organization.

Talk, Inc.

Talk, Inc.
Author: Boris Groysberg
Publisher: Harvard Business Press
Total Pages: 256
Release: 2012-05-29
Genre: Business & Economics
ISBN: 1422183998

Conversation-powered leadership How can leaders make their big or growing companies feel small again? How can they recapture the “magic”—the tight strategic alignment, the high level of employee engagement—that drove and animated their organization when it was a start-up? As more and more executives have discovered in recent years, the answer to this conundrum lies in the power of conversation. In Talk, Inc., Boris Groysberg and Michael Slind show how trusted and effective leaders are adapting the principles of face-to-face conversation in order to pursue a new form of organizational conversation. They explore the promise of conversation-powered leadership—from the time-tested practice of talking straight (and listening well) to the thoughtful adoption of social media technology. And they offer guidance on how to balance the benefits of open-ended talk with the realities of strategic execution. Drawing on the experience of leaders at diverse companies from around the world, Talk, Inc., offers provocative insights and user-friendly tips on how to make organizational culture more intimate, more interactive, more inclusive, and more intentional—in short, more conversational.

Creating Conversational Leadership

Creating Conversational Leadership
Author: John Hovell
Publisher: Walter de Gruyter GmbH & Co KG
Total Pages: 242
Release: 2022-11-07
Genre: Language Arts & Disciplines
ISBN: 3110731983

Global society needs the new fields of Knowledge Management/Knowledge Services, Organization Development, Diversity & Inclusion, and Conversational Leadership. They are remarkable tools, management methodologies, and personally rewarding techniques for working professionals, managers, and all levels of leadership. These new fields described in this book, enable the highest levels of knowledge sharing and workplace success.

Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On

Conversational Capacity: The Secret to Building Successful Teams That Perform When the Pressure Is On
Author: Craig Weber
Publisher: McGraw Hill Professional
Total Pages: 264
Release: 2013-04-19
Genre: Business & Economics
ISBN: 0071807136

What keeps a team performing at its peak even under the most difficult conditions? Conversational capacity: the ability to have open, balanced, nondefensive dialogue In a world of mounting complexity and rapid-fire change, it's more important than ever to build teams that work well when the pressure is on. Craig Weber provides managers and team leaders with the communication tools they need to ensure that the team remains on track even when dealing with its most troublesome issues, responds to tough challenges with greater agility and skill, and performs brilliantly in circumstances that incapacitate less disciplined teams. Craig Weber is an international consultant specializing in team and leadership development.

Leadership Conversations

Leadership Conversations
Author: Alan S. Berson
Publisher: John Wiley & Sons
Total Pages: 322
Release: 2013-01-04
Genre: Business & Economics
ISBN: 1118551869

Conversation techniques and tools that can help strong managers become great leaders Often the very same skills and traits that enable rising stars to achieve success "tenacity, aggressiveness, self-confidence" become liabilities when promoted into a leadership track. While managers' conversations are generally transactional and centered on the task at hand, leaders must focus on people, asking great questions and aligning them with the vision for the future. Leadership mindsets and skills can be developed, and Leadership Conversations provides practical guidance for connecting with others in ways that transform each interaction into an opportunity for organizational and personal growth. Identifies four types of conversation every leader must master: building relationships, making decisions, taking action, and developing others Provides an action plan for boosting your personal leadership potential, as well for developing leadership skills in others Draws on the authors' rich experience coaching and working with leaders at a wide range of organizations, including NASA, the U.S. Navy, intelligence agencies, Boeing, Gillette, Bausch & Lomb, and Georgetown University Leadership Conversations is required reading for both high-potential managers looking to make it to the next level and leaders looking to develop their people.

Strategic Conversations

Strategic Conversations
Author: J.-C. Spender
Publisher: Cambridge University Press
Total Pages: 255
Release: 2014-05-29
Genre: Business & Economics
ISBN: 1107036194

Accessible and practical book providing a guide for building entrepreneurial workforces through carefully designed strategic conversations between management and employees.

Dialogic Organization Development

Dialogic Organization Development
Author: Gervase R. Bushe
Publisher: Berrett-Koehler Publishers
Total Pages: 455
Release: 2015-05-26
Genre: Business & Economics
ISBN: 1626564051

A Dynamic New Approach to Organizational Change Dialogic Organization Development is a compelling alternative to the classical action research approach to planned change. Organizations are seen as fluid, socially constructed realities that are continuously created through conversations and images. Leaders and consultants can help foster change by encouraging disruptions to taken-for-granted ways of thinking and acting and the use of generative images to stimulate new organizational conversations and narratives. This book offers the first comprehensive introduction to Dialogic Organization Development with chapters by a global team of leading scholar-practitioners addressing both theoretical foundations and specific practices.

Conversation

Conversation
Author: Theodore Zeldin
Publisher: Hidden Spring
Total Pages: 103
Release: 2000
Genre: Language Arts & Disciplines
ISBN: 9781587680007

Approaches the subject of conversation in a sophisticated, thought-provoking manner, explaining what kind of talk charmed and excited people in the past, why conversation is different today and what it could be like in the future.

ePub - Leading Issues in Social Knowledge Management

ePub - Leading Issues in Social Knowledge Management
Author: David Gurteen
Publisher: Academic Conferences Limited
Total Pages: 187
Release: 2012-01-01
Genre: Social Science
ISBN:

Perhaps one of the most surprising if not actually unsettling things about the Internet and the Web is that there is always something new on the horizon and that it is very difficult to see where this new technology will take us. When ICT was just about big computers and organisational systems it was pretty obvious where the technology was moving us. We all knew about Moore’s Law and that we were going to have greater capacity, smaller and faster devices every year. And during the 1990s and the first decade of the third millennium we all became used to what the Internet and the Web had to offer. But Social Software in the form of Web 2.0 is different. It has put technology in the hands of people who we would never have given it a second thought a few years ago. Leading Issues in Social Knowledge Management contains leading edge research which addresses some of the main issues for those of us who want to use Social Software in a Knowledge Management context or who want to study it or research it. There are 10 research papers as well as an introduction from David Gurteen who is a leading thinker in this field.

42 Rules for Creating WE

42 Rules for Creating WE
Author: Judith E. Glaser
Publisher: Happy About
Total Pages: 166
Release: 2009
Genre: Business & Economics
ISBN: 1607730499

Currently, most organizations today operate in an "I" paradigm. In this arena, we keep score "I'll scratch your back if you scratch mine." We are taught to control our needs and emotions because they are destructive---logic prevails. We are punished for making mistakes and we hide our thoughts for fear of losing our power or status. In a WE paradigm, things are different. '42 Rules for Creating WE' offers new insights from thought leaders in neuroscience, organizational development, and brand strategy, introducing groundbreaking practices for bringing the spirit of WE to any organization, team or cause.This book is written by The Creating WE Institute, an international group of critical thinkers with multi-disciplinary expertise, who have come together to harvest new forms of engagement and innovation in the workplace. The Creating WE Institute's mission is bring a spirit of WE to organizations currently operating as a group of I's.