Creating a Culture of Competence

Creating a Culture of Competence
Author: Michael Zwell
Publisher: John Wiley & Sons
Total Pages: 360
Release: 2000-05-22
Genre: Business & Economics
ISBN:

Competence-and its role in achieving peak performance-remains one of the hot issues in business today. Yet it's not enough for individual leaders, managers, and employees to demonstrate personal competencies. Rather, an entire organization must be unified to create a culture of competence. This culture can then be passed along to succeeding generations of employees who will continue to contribute to, and strengthen, a company's future. In Creating a Culture of Competence, Michael Zwell provides a bold, prescriptive approach to achieving organizational success through improved individual and group job performance and satisfaction. He clearly defines those core qualities that lead to peak performance, then illustrates, step-by-step, how companies can identify and develop individual leadership, managerial, and employee competencies for maximum personal and organizational benefit. Based on years of personal experience and research, Creating a Culture of Competence expertly combines behavioral theory with solid business practice to create positive organizational change. You'll discover how to: * Use vision and competencies for cultural transformation * Create competency models * Implement competencies in selection and performance management You'll learn what really makes an organization successful . . . understand how HR's role is becoming central to building a high-performance organization . . . find out what technologies are being used to change corporate culture . . . then combine these elements to create a highly effective, competency-based organizational strategy. Creating a Culture of Competence offers a blueprint for hiring, developing, and retaining a superior workforce. By encouraging individuals to realize their potential, then motivating them to work in concert, you can lead your organization to reach its objectives . . . and get superior business results.

Building Cultural Competence

Building Cultural Competence
Author: Darla K. Deardorff
Publisher: Taylor & Francis
Total Pages: 517
Release: 2023-07-03
Genre: Education
ISBN: 1000979970

For HR directors, corporate trainers, college administrators, diversity trainers and study abroad educators, this book provides a cutting-edge framework and an innovative collection of ready-to-use tools and activities to help build cultural competence—from the basics of understanding core concepts of culture to the complex work of negotiating identity and resolving cultural differences.Building Cultural Competence presents the latest work in the intercultural field and provides step-by-step instructions for how to effectively work with the new models, frameworks, and exercises for building learners’ cultural competence. Featuring fresh activities and tools from experienced coaches, trainers, and facilitators from around the globe, this collection of over 50 easy-to-use activities and models has been used successfully worldwide in settings that range from Fortune 500 corporations to the World Bank, non-profits, and universities. Learn updates on classic models like the DIE (Description, Interpretation, Evaluation) framework and the U-Curve model of adjustment. Engage in new exercises to help build intercultural competence, using the practical step-by-step guidance on how to effectively facilitate these activities. Stay relevant and have positive impact with clients, organizations, and students with these well-organized, easy-to-implement, and high impact collection of frameworks, models, and activities.The new, research-based models work for developing cultural competence in any environment, and for designing effective cultural competence courses. Education abroad administrators will be able to use these activities in their pre- departure orientations for students going abroad. Corporate human resource professionals will find these activities invaluable in cultural competence building programs.

Building Cross-Cultural Competence

Building Cross-Cultural Competence
Author: Charles M. Hampden-Turner
Publisher: Yale University Press
Total Pages: 400
Release: 2008-10-01
Genre: Business & Economics
ISBN: 0300130635

divdivCross-cultural competence is a skill that has become increasingly essential for the managers in multinational companies. For other business people, this kind of competence may spell the difference between surviving and perishing in the new global economy. This book focuses on the dilemmas of these managers and offers constructive advice on dealing with culture shock and turning it to business advantage. Opposing values can be understood as complementary and reconcilable, say Charles Hampden-Turner and Fons Trompenaars. A manager who concentrates on integrating rather than polarizing values will make much better business decisions. Furthermore, the authors show, wealth is actually created by reconciling values-in-conflict. Based on fourteen years of research involving nearly 50,000 managerial respondents and on the authors’ extensive experience in international business, the book compares American cultural values to those of more than forty other nations. It explores six culture-defining dimensions and their reverse images (universalism-particularism, individualism-communitarianism, specificity-diffusion, achieved status–ascribed status, inner direction–outer direction, and sequential time–synchronous time) and discusses them as alternative ways of coping with life’s—and business’s—exigencies. With humor, cartoons, and an array of business examples, the authors demonstrate how the reconciliation of cultural differences can cause whole organizations to grow healthier, wealthier, and wiser. /DIV/DIV

Cultural Competence and the Higher Education Sector

Cultural Competence and the Higher Education Sector
Author: Jack Frawley
Publisher: Springer Nature
Total Pages: 365
Release: 2020-06-09
Genre: Education
ISBN: 9811553629

This open access book explores cultural competence in the higher education sector from multi-disciplinary and inter-disciplinary perspectives. It addresses cultural competence in terms of leadership and the role of the higher education sector in cultural competence policy and practice. Drawing on lessons learned, current research and emerging evidence, the book examines various innovative approaches and strategies that incorporate Indigenous knowledge and practices into the development and implementation of cultural competence, and considers the most effective approaches for supporting cultural competence in the higher education sector. This book will appeal to researchers, scholars, policy-makers, practitioners and general readers interested in cultural competence policy and practice.

Cross Cultural Competence

Cross Cultural Competence
Author: Simon L. Dolan
Publisher: Emerald Group Publishing
Total Pages: 368
Release: 2015-04-14
Genre: Business & Economics
ISBN: 1784418870

This book serves as a comprehensive, practical, and workshop-based program that facilitates change agents to help organizations and people develop cross cultural skills and global competence. It is grounded in the most rigorous and relevant theories, research, and learning methods and makes them easily accessible and fun to apply.

Cultural Competence Now

Cultural Competence Now
Author: Vernita Mayfield
Publisher: ASCD
Total Pages: 226
Release: 2020-02-18
Genre: Education
ISBN: 1416628916

What will it take to create equitable educational opportunities for all students? According to veteran educator Vernita Mayfield, teachers and school leaders need to learn how to recognize culturally embedded narratives about racial hierarchy and dismantle the systems of privilege and the institutions that perpetuate them with knowledge, action, and advocacy. Cultural Competence Now provides a structure to begin meaningful conversations about race, culture, bias, privilege, and power within the time constraints of an ordinary school. The 56 exercises include activities, discussions, and readings in which to engage during each of the four quarters of the school year. School leaders will discover how to facilitate learning through the four steps—awaken and assess; apply and act; analyze and align; advocate and lead—as you and your colleagues * Increase your awareness of privilege and bias. * Adapt your professional practices to meet the needs of all students. * Examine policies and practices that inhibit opportunities for marginalized populations. * Align resources to eradicate inequity in your school. Mayfield offers advice on establishing a safe environment for professional conversations, setting goals for cultural competency, overcoming resistance, reviewing school data and the school's vision and mission through the lens of race and culture, and strategically managing what can be a transformative yet uncomfortable change process. Cultural Competence Now responds to the urgent need to build the cultural competency of educators—for the sake of children and in the interest of supporting and retaining all educators.

Leadership in a Diverse and Multicultural Environment

Leadership in a Diverse and Multicultural Environment
Author: Mary L. Connerley
Publisher: SAGE Publications
Total Pages: 233
Release: 2005-03-02
Genre: Business & Economics
ISBN: 1544340370

"This is a well-written book. Quite simple and precise . . . The authors should be commended. This book deals with leadership from a very contemporary perspective that reflects the importance of multiculturalism." –Guo-Ming Chen, University of Rhode Island No matter how culturally different the person or group, there will be common-ground similarities and no matter how similar the person or group, there will be significant differences. Culture influences our thoughts, words, and actions in ways that are often unrecognized, leading to misunderstandings. Each misunderstanding can become very expensive, both in terms of missed opportunities and less effective business outcomes. Leadership in a Diverse and Multicultural Environment provides leaders with the tools necessary to effectively interact with all individuals. Although much of the research related to multiculturalism has focused on expatriates and international assignments, Leadership in a Diverse and Multicultural Environment also focuses on leaders in domestic organizations, as they can benefit from developing their own multicultural awareness, knowledge, and skills. Effective leaders can shape the culture of their organization to be accepting of individuals from all races, ethnicities, religions, and genders with a minimum of misunderstandings. Leadership in a Diverse and Multicultural Environment is well grounded in solid research, but written in an easy-to-comprehend style that: Provides a "culture centered" leadership perspective allowing organizational leaders the opportunity to attend to the influence of culture Helps the reader find examples of how multicultural awareness can make their leadership task easier Promotes an organizational culture that is more satisfying to both individuals and their leaders by embracing and celebrating differences. Leadership in a Diverse and Multicultural Environment is an ideal supplemental text for undergraduate- or graduate-level international management, leadership, or diversity-related courses taught in the business curriculum. It could also be used in leadership courses taught in education and communication departments.

Manual for developing intercultural competencies

Manual for developing intercultural competencies
Author: Deardorff, Darla K.
Publisher: UNESCO Publishing
Total Pages: 116
Release: 2020-01-01
Genre: Cultural competence
ISBN: 9231003313

"This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different issues. It therefore can be considered an important resource for anyone concerned with effectively managing the growing cultural diversity within our societies to ensure inclusive and sustainable development. Intercultural competence refers to the skills, attitudes and behaviours needed to improve interactions across difference, whether within a society (differences due to age, gender, religion, socio-economic status, political affiliation, ethnicity, and so on) or across borders. The book serves as a tool to develop those competences, presenting an innovative adaptation of what could be considered an ancient tradition of storytelling found in many cultures. Through engaging in the methodology, participants develop key elements of intercultural competence including greater self-awareness, openness, respect, reflexivity, empathy, increased awareness of others, and in the end, greater cultural humility. This book will be of great interest to intercultural trainers, policymakers, development practitioners, educators, community organizers, civil society leaders, university lecturers and students -- all who are interested in developing intercultural competence as a means to understand and appreciate difference, develop relationships with those across difference, engage in intercultural dialogue and bridge societal divides"--

Ideal Me

Ideal Me
Author: Glen Guyton
Publisher:
Total Pages: 105
Release: 2018-07-31
Genre:
ISBN: 9780692142752

Welcome to the adventure of discovering your IDEAL me. No one book, no author can change your life. No magic formula or fairy dust will appear to make that happen. Only you can do that. Following your divine call will not guarantee happiness, but that call to your IDEAL life is like a song that you can't get out of your head. Once the call has been heard, there is no satisfaction for those who choose not to answer. This book is not for everyone, but it may be for you. Glen Guyton works with individuals trying to make sense of the culture in which they live so that they can live their IDEAL lives-the subject of this book. Be encouraged to live your life and love the life you live. This book is a curated collection of Glen's thoughts and experiences. Glen has worked with young people from a variety of backgrounds. After spending more than half his life leading people in my roles such as an Air Force officer, business person, teacher, pastor, and father, Glen has picked up a little wisdom here and there that he shares in this book. We go through different phases of need as we mature or as our circumstances change. Pick whatever chapter or guidance that you need at the time. There are no rules to reading this book, just like there are not set rules defining what your version of the IDEAL life is. This book is just one tool to help you improve your life. Ultimately, you will be the champion of your own success and Glen is happy to be along for the ride.