Create Loyal Customers in an Unloyal World

Create Loyal Customers in an Unloyal World
Author: Charles S. Togias
Publisher:
Total Pages: 190
Release: 2009-09-25
Genre: Business & Economics
ISBN: 9781439253489

I equate my book to building a house. The employee is the architect, the leader is the builder and the blue prints are supplied by my Step2 Training System.

Retailing in the 21st Century

Retailing in the 21st Century
Author: Manfred Krafft
Publisher: Springer Science & Business Media
Total Pages: 458
Release: 2009-12-17
Genre: Business & Economics
ISBN: 3540720030

With crisp and insightful contributions from 47 of the world’s leading experts in various facets of retailing, Retailing in the 21st Century offers in one book a compendium of state-of-the-art, cutting-edge knowledge to guide successful retailing in the new millennium. In our competitive world, retailing is an exciting, complex and critical sector of business in most developed as well as emerging economies. Today, the retailing industry is being buffeted by a number of forces simultaneously, for example the growth of online retailing and the advent of ‘radio frequency identification’ (RFID) technology. Making sense of it all is not easy but of vital importance to retailing practitioners, analysts and policymakers.

No-no Boy

No-no Boy
Author: John Okada
Publisher:
Total Pages: 328
Release: 1957
Genre: Japanese
ISBN:

Political Correctness Is Total BS

Political Correctness Is Total BS
Author: Charles S. Togias
Publisher: Jewell Press
Total Pages: 328
Release: 2022-03-17
Genre: Political Science
ISBN: 9781732904071

Exposing Americas Left and Media Bias-When will it stop!! Every day I find Washington DC with the help of the mainstream media, to be so corrupt and manipulative that it is impossible for anyone who is principle-centered, as I believe most Americans are, to believe or condone this hypocrisy.

Cultural Heritage Marketing

Cultural Heritage Marketing
Author: Izabella Parowicz
Publisher: Springer
Total Pages: 169
Release: 2018-10-25
Genre: Business & Economics
ISBN: 303000287X

Providing an overview of the marketing principles and tools that pertain to the area of heritage conservation services, this book combines research and practice to offer an alternative to the classical transactional marketing approach. Instead, the author argues for the relationship marketing approach, promoted and adopted by the Nordic School of Service Marketing. Offering a startlingly rare, but logical and practical marketing approach, this book also provides food for thought for academics dealing with managerial and marketing aspects in the field of cultural heritage and cultural heritage services.

The State of Affairs

The State of Affairs
Author: Esther Perel
Publisher: HarperCollins
Total Pages: 321
Release: 2017-10-10
Genre: Psychology
ISBN: 0062322605

"A fresh look at infidelity, broadening the focus from the havoc it wreaks within a committed relationship to consider also why people do it, what it means to them, and why breaking up is the expected response to duplicity — but not necessarily the wisest one.” — LA Review of Books From iconic couples’ therapist and bestselling author of Mating in Captivity comes a provocative and controversial look at infidelity with practical, honest, and empathetic advice for how to move beyond it. An affair: it can rob a couple of their relationship, their happiness, their very identity. And yet, this extremely common human experience is so poorly understood. What are we to make of this time-honored taboo—universally forbidden yet universally practiced? Why do people cheat—even those in happy marriages? Why does an affair hurt so much? When we say infidelity, what exactly do we mean? Do our romantic expectations of marriage set us up for betrayal? Is there such a thing as an affair-proof marriage? Is it possible to love more than one person at once? Can an affair ever help a marriage? Perel weaves real-life case stories with incisive psychological and cultural analysis in this fast-paced and compelling book. For the past ten years, Perel has traveled the globe and worked with hundreds of couples who have grappled with infidelity. Betrayal hurts, she writes, but it can be healed. An affair can even be the doorway to a new marriage—with the same person. With the right approach, couples can grow and learn from these tumultuous experiences, together or apart. Affairs, she argues, have a lot to teach us about modern relationships—what we expect, what we think we want, and what we feel entitled to. They offer a unique window into our personal and cultural attitudes about love, lust, and commitment. Through examining illicit love from multiple angles, Perel invites readers into an honest, enlightened, and entertaining exploration of modern marriage in its many variations. Fiercely intelligent, The State of Affairs provides a daring framework for understanding the intricacies of love and desire. As Perel observes, “Love is messy; infidelity more so. But it is also a window, like no other, into the crevices of the human heart.”

Fences

Fences
Author: August Wilson
Publisher: Penguin
Total Pages: 130
Release: 2019-08-06
Genre: Drama
ISBN: 0593087585

From legendary playwright August Wilson comes the powerful, stunning dramatic bestseller that won him critical acclaim, including the Tony Award for Best Play and the Pulitzer Prize. Troy Maxson is a strong man, a hard man. He has had to be to survive. Troy Maxson has gone through life in an America where to be proud and black is to face pressures that could crush a man, body and soul. But the 1950s are yielding to the new spirit of liberation in the 1960s, a spirit that is changing the world Troy Maxson has learned to deal with the only way he can, a spirit that is making him a stranger, angry and afraid, in a world he never knew and to a wife and son he understands less and less. This is a modern classic, a book that deals with the impossibly difficult themes of race in America, set during the Civil Rights Movement of the 1950s and 60s. Now an Academy Award-winning film directed by and starring Denzel Washington, along with Academy Award and Golden Globe winner Viola Davis.

Parents Who Cheat

Parents Who Cheat
Author: Ana Nogales
Publisher: Simon and Schuster
Total Pages: 205
Release: 2010-01-01
Genre: Family & Relationships
ISBN: 0757398340

Nationally known psychologist Ana Ledwin Nogales addresses the affects of parental infidelity on childhood development—and on these children's relationships as adults Many books explore the affects of marital infidelity on a marriage, but Parents Who Cheat is the first book to examine not only how this behavior contributes to the breakdown of a family structure but how it directly affects the children in that family. With compassion and piercing insight, Dr. Ana Ledwin Nogales explains how adultery damages a child's understanding of love, marriage, and trust. As these children grow toward adulthood, their ability to have healthy relationships is compromised. Through stories of children struggling to understand their parents' adultery, as well as case histories of adult children coping with unresolved issues related to parental infidelity, Dr. Nogales shows how destructive habits are formed and points the way toward healing and the creation of healthier relationships with parents and partners.

Clients for Life

Clients for Life
Author: Andrew Sobel
Publisher: Simon and Schuster
Total Pages: 269
Release: 2001-02-21
Genre: Business & Economics
ISBN: 0743215095

Finally, the book that all professionals frustrated with fleeting client loyalty and relentless price pressure have waited for—the first in-depth, guide to developing lasting client relationships. Millions of people in this country earn their livings by serving clients, and their numbers are growing every day. Unfortunately, far too few develop the skills and strategies needed to rise to the top in a world where clients have almost unlimited access to information and expertise. Clients for Life sets forth a comprehensive framework for how professionals in all fields can develop breakthrough relationships with their clients and enjoy enduring client loyalty. Supported by more than 100 case studies and wisdom gleaned from interviews with dozens of leading CEOs and prominent business advisors, Clients for Life identifies what clients really want and lays out the core qualities that distinguish the client advisor—an irreplaceable resource—from the expert for hire, a tradable commodity. Readers will learn, for example, to develop selfless independence, which tempers complete emotional, intellectual, and financial independence with a powerful commitment to client needs; to become deep generalists and overcome the narrow perspective caused by specialization; to systematically build lifelong trust; and to cultivate the power of synthesis—big-picture thinking—that is so highly valued by clients. Portraits of history's most famously successful advisors, including Machiavelli, Sir Thomas More, and J. P. Morgan, underscore these timeless qualities that modern professionals need to develop to excel in today's competitive environment.