Ask a Manager

Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
Total Pages: 306
Release: 2018-05-01
Genre: Business & Economics
ISBN: 0399181822

From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Leadership and Management Skills for Long-Term Care

Leadership and Management Skills for Long-Term Care
Author: Deanna Gray-Miceli, PhD, GNP-BC, FGSA, FAANP, FNAP, FAAN
Publisher: Springer Publishing Company
Total Pages: 269
Release: 2008-04-18
Genre: Medical
ISBN: 082615994X

Designated a Doody's Core Title! While the scope of long-term care settings has expanded from nursing homes and home care agencies to assisted living facilities and community-based health services, the training for nurses, managers and administrators, medical directors, and other professionals who work in these facilities is often fragmented. This book was developed to fill a widely-recognized gap in the management and leadership skills of RNs needed to improve the quality of long-term care. The book is based around learning modules in leadership and management competencies that were site-tested in three types of long-term care settings and revised based on the resulting feedback. Several of the nurse experts involved in the project contribute to this book. The leadership modules cover team building, communication, power and negotiation, change theory and process, management direction and design, and management that moves from conflict to collaboration. Two additional modules cover cultural competence and principles of teaching and learning related to adult education in the long-term care environment. Together, these skills will enhance the nurse's ability to build and interact with the geriatric care team, resolve conflict, negotiate for solutions, develop collaboration, and teach and mentor nurses and nursing assistants.

Taxmann's CRACKER for Strategic Cost Management & Performance Evaluation (Paper 5 | SCM & PE/SCMPE) – Covering past exam questions (topic wise) & detailed answers | CA Final | Nov. 2023 Exam

Taxmann's CRACKER for Strategic Cost Management & Performance Evaluation (Paper 5 | SCM & PE/SCMPE) – Covering past exam questions (topic wise) & detailed answers | CA Final | Nov. 2023 Exam
Author: CA (Dr.) K.M. Bansal
Publisher: Taxmann Publications Private Limited
Total Pages: 24
Release: 2023-06-20
Genre: Education
ISBN: 9357780386

This book is prepared exclusively for the requirements of the Final Level of Chartered Accountancy Examination. It covers the questions & detailed answers strictly as per the new syllabus of ICAI. The Present Publication is the 4th Edition for CA-Final | Nov. 2023 Exam. This book is authored by CA (Dr) K.M. Bansal & CA Meena Verma with the following noteworthy features: • Strictly as per the New Syllabus of ICAI • Coverage of this book includes: o Past Exam Questions, including § Solved Paper: May 2022 (Suggested Answers) § Solved Paper: November 2022 (Suggested Answers) § Solved Paper: May 2023 (Suggested Answers) o Questions from RTPs and MTPs of ICAI • [Arrangement of Question] Questions in each chapter are arranged 'topic/sub-topic' wise with additional solved practice questions • [Examples, Questions, Case Scenarios along with Solutions] are included on various topics based on the Skill Assessment as provided by the ICAI • [Case Studies] are covered in relevant chapters of this book • [Marks Distribution] Chapter-wise marks distribution from May 2018 onwards • [Previous Exam Trend Analysis] Previous exam trend analysis from Nov. 2020 onwards • [Comparison with Study Material] Chapter-wise comparison with ICAI Study Material Contents of this book are as follows: • Strategic Cost Management & Decision Making o Introduction to Strategic Cost Management o Modern Business Environment o Lean System and Innovation o Cost Management Techniques o Decision Making o Pricing Decision • Performance Evaluation & Control o Performance Measurement and Evaluation o Divisional Transfer Pricing o Strategic Analysis of Operating Income o Budgetary Control o Standard Costing

Organisational Behaviour: Engaging People and Organisations

Organisational Behaviour: Engaging People and Organisations
Author: Ricky W. Griffin
Publisher: Cengage AU
Total Pages: 61
Release: 2020-09-14
Genre: Business & Economics
ISBN: 0170440028

Organisational Behaviour: Engaging People and Organisations uses an integrative model to teach a robust approach to OB by encompassing five levels of analysis: environment, individual, groups, leadership and organisation, and demonstrating how each relates to one another. It teaches a contemporary approach to Organisational Behaviour that aims to understand, rather than control, human behaviour in organisations. Unique to this local edition is the inclusion of a ‘critical perspective’ of Organisational Behaviour introduced through in-chapter features and the end-of-chapter case study. This complements courses that teach mainstream theory and advance through to critical examination of the subject area. This approach presents a side of management that reflects real-world experiences in the workplace by challenging the managerial perspective and discussing issues for employees. Premium online teaching and learning tools are available on the MindTap platform. Learn more about the online tools cengage.com.au/mindtap

Competence Assessment Tools for Health-System Pharmacies

Competence Assessment Tools for Health-System Pharmacies
Author: Lee B. Murdaugh
Publisher: ASHP
Total Pages: 612
Release: 2007-09-01
Genre: Medical
ISBN: 1585283118

Since its original publication, Competence Assessment Tools for Health-System Pharmacies has continued to meet the changing needs of pharmacy directors and their staff. Designed as a complete human resource competence assessment program, this benchmark resource ensures pharmacies comply with the competence assessment standards of The Joint Commission. Newly updated and revised, Competence Assessment provides practical tools to assess and document an employee’s ability to perform assigned duties and meet Joint Commission human resource requirements. Save time and increase efficiency with this essential tool that supplements and reinforces staff knowledge in key competency areas.

Managing the Testing Process

Managing the Testing Process
Author: Rex Black
Publisher: John Wiley & Sons
Total Pages: 530
Release: 2003-08-16
Genre: Computers
ISBN: 0471449342

An updated edition of the best tips and tools to plan, build, and execute a structured test operation In this update of his bestselling book, Rex Black walks you through how to develop essential tools and apply them to your test project. He helps you master the basic tools, apply the techniques to manage your resources, and give each area just the right amount of attention so that you can successfully survive managing a test project! Offering a thorough review of the tools and resources you will need to manage both large and small projects for hardware and software, this book prepares you to adapt the concepts across a broad range of settings. Simple and effective, the tools comply with industry standards and bring you up to date with the best test management practices and tools of leading hardware and software vendors. Rex Black draws from his own numerous testing experiences-- including the bad ones, so you can learn from his mistakes-- to provide you with insightful tips in test project management. He explores such topics as: Dates, budgets, and quality-expectations versus reality Fitting the testing process into the overall development or maintenance process How to choose and when to use test engineers and technicians, contractors and consultants, and external test labs and vendors Setting up and using an effective and simple bug-tracking database Following the status of each test case The companion Web site contains fifty tools, templates, and case studies that will help you put these ideas into action--fast!

Outcome-Based Performance Management in the Public Sector

Outcome-Based Performance Management in the Public Sector
Author: Elio Borgonovi
Publisher: Springer
Total Pages: 448
Release: 2017-07-17
Genre: Business & Economics
ISBN: 3319570188

This book highlights the use of an outcome-oriented view of performance to frame and assess the desirability of the effects produced by adopted policies, so to allow governments not only to consider effects in the short, but also the long run. Furthermore, it does not only focus on policy from the perspective of a single unit or institution, but also under an inter-institutional viewpoint. This book features theoretical and empirical research on how public organizations have evolved their performance management systems toward outcome measures that may allow one to better deal with wicked problems. Today, ‘wicked problems’ characterize most of governmental planning involving social issues. These are complex policy problems, underlying high risk and uncertainty, and a high interdependency among variables affecting them. Such problems cannot be clustered within the boundaries of a single organization, or referred to specific administrative levels or ministries. They are characterized by dynamic complexity, involving multi-level, multi-actor and multi-sectoral challenges. In the last decade, a number of countries have started to develop new approaches that may enable to improve cohesion, to effectively deal with wicked problems. The chapters in this book showcase these approaches, which encourage the adoption of more flexible and pervasive governmental systems to overcome such complex problems. Outcome-Based Performance Management in the Public Sector is divided into five parts. Part 1 aims at shedding light on problems and issues implied in the design and implementation of “outcome-based” performance management systems in the public sector. Then Part 2 illustrates the experiences, problems, and evolving trends in three different countries (Scotland, USA, and Italy) towards the adoption of outcome-based performance management systems in the public sector. Such analyses are conducted at both the national and local government levels. The third part of the book frames how outcome-based performance management can enhance public governance and inter-institutional coordination. Part 4 deals with the illustration of challenges and results from different public sector domains. Finally the book concludes in Part 5 as it examines innovative methods and tools that may support decision makers in dealing with the challenges of outcome-based performance management in the public sector. Though the book is specifically focused on a research target, it will also be useful to practitioners and master students in public administration .

Effective Operations and Performance Management

Effective Operations and Performance Management
Author: Bloomsbury Publishing
Publisher: Bloomsbury Publishing
Total Pages: 257
Release: 2010-10-01
Genre: Business & Economics
ISBN: 1849300291

Effective Operations and Performance Management is a multi-author volume, written by practitioners and academics in their respective fields of expertise including Andrew Mayo, Subir Chowdhur, Andrew Cox and Leslie L. Kossoff providing coverage in all aspects of operations and performance within a company. The book addresses measuring and managing operational issues, providing you with a solid platform from which to develop strategies and grow your business. It includes over 30 chapters covering the management of operations and performance. It offers you a rich vein of thought leadership and best practice and practical step-by-step guides on methods to improve operational robustness and measure performance. There are a range of Checklists including Performing a Skills Gap Analysis, The Triple Bottom Line, Using and Understanding Financial Ratios for Analysis, Applying Stress-Testing to Business Continuity Management plus much more...

Risks and Decisions for Conservation and Environmental Management

Risks and Decisions for Conservation and Environmental Management
Author: Mark Burgman
Publisher: Cambridge University Press
Total Pages: 516
Release: 2005-04-07
Genre: Business & Economics
ISBN: 9780521543019

This book outlines how to conduct a complete environmental risk assessment. The first part documents the psychology and philosophy of risk perception and assessment, introducing a taxonomy of uncertainty and the importance of context. It provides a critical examination of the use and abuse of expert judgement and goes on to outline approaches to hazard identification and subjective ranking that account for uncertainty and context. The second part of the book describes technical tools that can assist risk assessments to be transparent and internally consistent. These include interval arithmetic, ecotoxicological methods, logic trees and Monte Carlo simulation. These methods have an established place in risk assessments in many disciplines and their strengths and weaknesses are explored. The last part of the book outlines some new approaches, including p-bounds and information-gap theory, and describes how quantitative and subjective assessments can be used to make transparent decisions.