Consumer Action Handbook, 2010 Edition

Consumer Action Handbook, 2010 Edition
Author: U.S. Services Administration
Publisher: GPO FCIC
Total Pages: 176
Release: 2010
Genre:
ISBN: 9781612210001

Use this guide to get help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations; local, state, and federal government agencies; national consumer organizations; and more.

The Art of Complaining

The Art of Complaining
Author: Phil Edmonston
Publisher: Dundurn
Total Pages: 121
Release: 2013-09-02
Genre: Reference
ISBN: 1459719441

Defective cars, contaminated food, insurance company abuses, botched vacations, or government errors and indifference ... these issues and more are examined in The Art of Complaining. Phil Edmonston's newest book helps consumers come out ahead when products, services, and organizations fail to deliver.

Consumer Action Handbook

Consumer Action Handbook
Author: Barry Leonard
Publisher: DIANE Publishing
Total Pages: 177
Release: 2008-09
Genre: Reference
ISBN: 1437903479

Contents: Part I: Be a Savvy Consumer: General Buying Tips; Banking; Cars; Credit; Education; Employment; Food and Nutrition; Healthcare; Housing Insurance; Internet; Investing; Phones; Protect Your Identity; Protect Your Privacy; Shopping from Home; Telemarketing and Unwanted Mail; Travel; TV; Utilities; Wills and Funerals; Part II: Filing a Complaint: Contact the Seller; Contact Third Parties; Report Fraud and Safety Hazard; Sample Complaint Letter; Part III: Key Consumer Resources; Part IV: Consumer Assistance Directory. Illustrations.

Consumer Action Handbook

Consumer Action Handbook
Author: Stephen R. Leeds
Publisher: DIANE Publishing
Total Pages: 173
Release: 2010-10
Genre: Reference
ISBN: 1437932991

Contents: Part I -- Be A Savvy Consumer: Buyer Beware; Banking; Cars; Credit; Financing Your Education; Employment; Food and Nutrition; Health Care; Housing; Insurance; Internet; Investing; Phones; Privacy Protection and Identity Theft; Smart Home Shopping; Telemarketing and Unwanted Mail; Travel; TV; Wills and Funerals; Part II -- Filing a Complaint: Contact the Seller; Contact Third Parties; Sample Complaint Letter: Dispute Resolution Programs; Small Claims Court; Legal Help and Information; Report Fraud and Safety Hazard; Part III -- Key Information Resources: For Teachers; For Persons with Disabilities; For Military Personnel; Part IV -- Consumer Assistance Directory. Illus.

2011 Consumer Action Handbook

2011 Consumer Action Handbook
Author: U.S. Services Administration
Publisher: GPO FCIC
Total Pages: 166
Release: 2011-02
Genre:
ISBN: 9781612211015

Use this guide to help with consumer purchases, problems and complaints. Find consumer contacts at hundreds of companies and trade associations; local, state, and federal government agencies; national consumer organizations; and more.

Context and Cognition in Consumer Psychology

Context and Cognition in Consumer Psychology
Author: Gordon Foxall
Publisher: Routledge
Total Pages: 302
Release: 2017-10-16
Genre: Business & Economics
ISBN: 1317677382

Context and Cognition in Consumer Psychology is concerned with the psychological explanation of consumer choice. It pays particular attention to the roles of perception and emotion in accounting for consumers’ actions and their interaction with the desires and beliefs in terms of which consumer choice is frequently analyzed. In this engaging book, Gordon Foxall extends and elaborates his theory of consumer action, based on the philosophical strategy of Intentional Behaviorism. In doing so, he introduces the concept of contingency-representation to explore the ways in which consumers mentally represent the consequences of past decisions and the likely outcomes of present consumption. The emphasis is on action rather than behavior and the manner in which the intentional consumer-situation, as the immediate precursor of consumer choice, can be reconstructed in order to explain consumer actions in the absence of the environmental stimuli required by behaviorist psychology. The result is a novel reaffirmation of the role of cognition in the determination of consumer choice. Besides the concept of contingency-representation which the author introduces, the analysis draws upon psychoanalytic concepts, theories of cognitive structure and processing, and the philosophy of perception to generate a stimulating synthesis for consumer research. The book will be of interest to students and researchers in consumer behavior and economic psychology and to all who seek a deeper interdisciplinary understanding of the contextual and cognitive interactions that guide choice in the market place.