Connected Strategy

Connected Strategy
Author: Nicolaj Siggelkow
Publisher: Harvard Business Press
Total Pages: 158
Release: 2019-04-30
Genre: Business & Economics
ISBN: 1633697010

Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency. In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies. Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategy Integrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry.

How People Learn II

How People Learn II
Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
Total Pages: 347
Release: 2018-09-27
Genre: Education
ISBN: 0309459672

There are many reasons to be curious about the way people learn, and the past several decades have seen an explosion of research that has important implications for individual learning, schooling, workforce training, and policy. In 2000, How People Learn: Brain, Mind, Experience, and School: Expanded Edition was published and its influence has been wide and deep. The report summarized insights on the nature of learning in school-aged children; described principles for the design of effective learning environments; and provided examples of how that could be implemented in the classroom. Since then, researchers have continued to investigate the nature of learning and have generated new findings related to the neurological processes involved in learning, individual and cultural variability related to learning, and educational technologies. In addition to expanding scientific understanding of the mechanisms of learning and how the brain adapts throughout the lifespan, there have been important discoveries about influences on learning, particularly sociocultural factors and the structure of learning environments. How People Learn II: Learners, Contexts, and Cultures provides a much-needed update incorporating insights gained from this research over the past decade. The book expands on the foundation laid out in the 2000 report and takes an in-depth look at the constellation of influences that affect individual learning. How People Learn II will become an indispensable resource to understand learning throughout the lifespan for educators of students and adults.

A Connected Curriculum for Higher Education

A Connected Curriculum for Higher Education
Author: Dilly Fung
Publisher: UCL Press
Total Pages: 184
Release: 2017-06-07
Genre: Education
ISBN: 1911576348

Is it possible to bring university research and student education into a more connected, more symbiotic relationship? If so, can we develop programmes of study that enable faculty, students and ‘real world’ communities to connect in new ways? In this accessible book, Dilly Fung argues that it is not only possible but also potentially transformational to develop new forms of research-based education. Presenting the Connected Curriculum framework already adopted by UCL, she opens windows onto new initiatives related to, for example, research-based education, internationalisation, the global classroom, interdisciplinarity and public engagement. A Connected Curriculum for Higher Education is, however, not just about developing engaging programmes of study. Drawing on the field of philosophical hermeneutics, Fung argues how the Connected Curriculum framework can help to create spaces for critical dialogue about educational values, both within and across existing research groups, teaching departments and learning communities. Drawing on vignettes of practice from around the world, she argues that developing the synergies between research and education can empower faculty members and students from all backgrounds to contribute to the global common good.

Funds of Knowledge

Funds of Knowledge
Author: Norma Gonzalez
Publisher: Routledge
Total Pages: 332
Release: 2006-04-21
Genre: Education
ISBN: 1135614059

The concept of "funds of knowledge" is based on a simple premise: people are competent and have knowledge, and their life experiences have given them that knowledge. The claim in this book is that first-hand research experiences with families allow one to document this competence and knowledge, and that such engagement provides many possibilities for positive pedagogical actions. Drawing from both Vygotskian and neo-sociocultural perspectives in designing a methodology that views the everyday practices of language and action as constructing knowledge, the funds of knowledge approach facilitates a systematic and powerful way to represent communities in terms of the resources they possess and how to harness them for classroom teaching. This book accomplishes three objectives: It gives readers the basic methodology and techniques followed in the contributors' funds of knowledge research; it extends the boundaries of what these researchers have done; and it explores the applications to classroom practice that can result from teachers knowing the communities in which they work. In a time when national educational discourses focus on system reform and wholesale replicability across school sites, this book offers a counter-perspective stating that instruction must be linked to students' lives, and that details of effective pedagogy should be linked to local histories and community contexts. This approach should not be confused with parent participation programs, although that is often a fortuitous consequence of the work described. It is also not an attempt to teach parents "how to do school" although that could certainly be an outcome if the parents so desired. Instead, the funds of knowledge approach attempts to accomplish something that may be even more challenging: to alter the perceptions of working-class or poor communities by viewing their households primarily in terms of their strengths and resources, their defining pedagogical characteristics. Funds of Knowledge: Theorizing Practices in Households, Communities, and Classrooms is a critically important volume for all teachers and teachers-to-be, and for researchers and graduate students of language, culture, and education.

Elementary Physical Education

Elementary Physical Education
Author: Inez Rovegno
Publisher: Jones & Bartlett Learning
Total Pages: 2354
Release: 2016-02-15
Genre: Education
ISBN: 1284115313

The Second Edition of Elementary Physical Education translates the most current research on learning, motivation, higher-order thinking skills, and social responsibility into easy to understand concepts and instructional strategies for elementary school physical education. The authors have revised, updated, and re-conceptualized the movement approach (skill theme approach) based on findings that have been shown to increase children’s learning and teacher effectiveness.

Teaching Engineering

Teaching Engineering
Author: Phillip C. Wankat
Publisher: Purdue University Press
Total Pages: 494
Release: 2015
Genre: Education
ISBN: 1557537003

This book aims to cover all aspects of teaching engineering and other technical subjects. It presents both practical matters and educational theories in a format that will be useful for both new and experienced teachers.

Connected Parenting

Connected Parenting
Author: Jai Mackenzie
Publisher: Bloomsbury Publishing
Total Pages: 168
Release: 2023-02-23
Genre: Language Arts & Disciplines
ISBN: 1350262552

Changing practices and perceptions of parenthood and family life have long been the subject of intense public, political and academic attention. Recent years have seen growing interest in the role digital media and technologies can play in these shifts, yet this topic has been under-explored from a discourse analytical perspective. In response, this book's investigation of everyday parenting, family practices and digital media offers a new and innovative exploration of the relationship between parenting, family practices, and digitally mediated connection. This investigation is based on extensive digital and interview data from research with nine UK-based single and/or lesbian, gay or bisexual parents who brought children into their lives in non-traditional ways, for example through donor conception, surrogacy or adoption. Through a novel approach that combines constructivist grounded theory with mediated discourse analysis, this book examines connected family lives and practices in a way that transcends the limiting social, biological and legal structures that still dominate concepts of family in contemporary society.

Computer-Based Diagnostics and Systematic Analysis of Knowledge

Computer-Based Diagnostics and Systematic Analysis of Knowledge
Author: Dirk Ifenthaler
Publisher: Springer Science & Business Media
Total Pages: 385
Release: 2010-01-29
Genre: Education
ISBN: 144195662X

What is knowledge? How can it be successfully assessed? How can we best use the results? As questions such as these continue to be discussed and the learning sciences continue to deal with expanding amounts of data, the challenge of applying theory to diagnostic methods takes on more complexity. Computer-Based Diagnostics and Systematic Analysis of Knowledge meets this challenge head-on as an international panel of experts reviews current and emerging assessment methodologies in the psychological and educational arenas. Emphasizing utility, effectiveness, and ease of interpretation, contributors critically discuss practical innovations and intriguing possibilities (including mental representations, automated knowledge visualization, modeling, and computer-based feedback) across fields ranging from mathematics education to medicine. These contents themselves model the steps of systematic inquiry, from theoretical construct to real-world application: Historical and theoretical foundations for the investigation of knowledge Current opportunities for understanding knowledge empirically Strategies for the aggregation and classification of knowledge Tools and methods for comparison and empirical testing Data interfaces between knowledge assessment tools Guidance in applying research results to particular fields Researchers and professionals in education psychology, instructional technology, computer science, and linguistics will find Computer-Based Diagnostics and Systematic Analysis of Knowledge a stimulating guide to a complex present and a rapidly evolving future.

Knowledge Horizons

Knowledge Horizons
Author: Charles Despres
Publisher: Routledge
Total Pages: 366
Release: 2012-05-23
Genre: Business & Economics
ISBN: 1136390162

Knowledge Horizons charts the feasible future for knowledge management. This practical and provocative resource presents the work of many of the leading voices in knowledge management and related disciplines, who explore the current trends and offer pragmatic and authoritative thinking on applied knowledge management from a variety of positions. Knowledge management is the new frontier for businesses, organizations, and institutions of all kinds. For those that hope to conquer this new territory, establishing a better understanding of current and future knowledge management trends and adoption of the most effective practices is imperitive. There are numerous options for executives: intranets, extranets, groupware, and core competencies are continually being refined. New entitites and rules in terms of intellectual capital and the "Chief Knowledge Officer" are emerging. Knowledge Horizons addresses these issues by exploring current and future knowledge management trends, gauging the future value of knowledge management investments, and how they will drive new business initiatives, and integrates the experience and insights of managers and cutting-edge research from experts in the field.