Conflict Management and Team Development in the Healthcare Sector. Healthcare System in Nigeria

Conflict Management and Team Development in the Healthcare Sector. Healthcare System in Nigeria
Author: Akinmayowa Adedoyin Shobo
Publisher: GRIN Verlag
Total Pages: 108
Release: 2021-05-25
Genre: Medical
ISBN: 3346410749

Academic Paper from the year 2021 in the subject Health - Health system, grade: A2, Obafemi Awolowo University, language: English, abstract: This paper spotlights several empirical thoughts on team development and conflict management in relation to the Nigerian healthcare setting. The subject of conflict is gaining more interest among stakeholders in all spheres of life. There’s been various perspectives owing to the roles often played by conflicts at the national and international levels. The focus of this work; however, is limited to conflicts within an organization – specifically the healthcare organization in Nigeria. Team development has been studied and characterized by organizational theorists and administrators as it concerns organizational performance. In the healthcare setting, maintaining highly functional teams has been advocated for many reasons including (a) the prevention of avoidable adverse events partly due to inadequacy of communication channels among clinicians. (b) The avoidance of unnecessary waste and cost due to a lack of clarity in purpose. (c) Decreasing the risk of medical errors as a result of the incompetence among the team of healthcare professionals. In the Nigerian context, experts have also identified some barriers to effective team development. The Nigerian healthcare sector has perennially suffered from the outcomes of conflicts among various stakeholders that make up the overall healthcare system. In view of these negative consequences of such conflicts (for example industrial action leading to termination of healthcare services every year); there’s been a rise in the phenomenon of medical tourism among certain privileged segments of the Nigerian society, leaving the majority of the population vulnerable.

The Nigerian Healthcare System

The Nigerian Healthcare System
Author: Joseph Abiodun Balogun
Publisher: Springer Nature
Total Pages: 507
Release: 2022-01-28
Genre: Medical
ISBN: 3030888630

The modern-day practice of health care was imported into Nigeria over 500 years ago. In 1947, the first national health plan was developed in Nigeria with the primary goal of providing universal health care (UHC), but this goal remains elusive to date. This comprehensive book presents the roadmap needed to attain UHC in Nigeria and offers a blueprint for achieving high-quality health care in the nation. Starting with a brief overview of the Nigerian state, the fundamentals of health care, including the challenges to affordable quality healthcare delivery, the author critically examines the healthcare system in Nigeria and offers specific recommendations to invigorate the system and improve interprofessional collaborations. Each chapter includes case studies to allow readers to contextualize the information presented and behavioral learning objectives to test readers' knowledge. Among the topics covered: The Organizational Structure and Leadership of the Nigerian Healthcare System The Vulnerabilities of the Nigerian Healthcare System The Spectrum of Complementary and Alternative Medicine Emerging Developments in Traditional Medicine Practice in Nigeria The Plight of Persons Living with Disabilities: The Visible Invisibles in Nigeria A Comparative Analysis of the Health System of Nigeria and Six Selected Nations Around the World A Qualitative Investigation of the Barriers to the Delivery of High-Quality Healthcare Services in Nigeria The Political and Economic Reforms Needed to Achieve Universal and High-Quality Health Care in Nigeria Reimagining the Nigerian Healthcare System to Achieve Universal and High-Quality Health Care by 2030 The Nigerian Healthcare System: Pathway to Universal and High-Quality Health Care is ideal for adoption as a textbook in health services administration, health policy and management, health informatics, healthcare delivery systems, and primary health care courses offered at universities in Nigeria. It also would appeal to students and faculty in African diaspora programs internationally. The book is also essential for policymakers, health systems technocrats, researchers, and professionals in various health disciplines, including medicine, nursing, and allied health.

Conflict Management in Healthcare

Conflict Management in Healthcare
Author: Garry McDaniel
Publisher:
Total Pages: 230
Release: 2021-01-29
Genre:
ISBN: 9781646632169

A central principle of the healthcare profession is caring for others: do no harm. Yet in healthcare settings, the level of conflict among healthcare professionals and administrators is rampant. As a result, patient care suffers, and poor communication, bullying, hazing, harassment, and incivility is often widespread and tolerated in hospitals, nursing homes, rehabilitation centers, and clinics across the world. Conflict Management in Healthcare: Creating a Culture of Cooperation explains how to create an organizational culture and develop the interpersonal skills to turn everyday conflict into opportunities for enhancing interpersonal, team, and organizational relationships and patient care.

Interpersonal Relationships

Interpersonal Relationships
Author: Martha Peaslee Levine
Publisher: BoD – Books on Demand
Total Pages: 296
Release: 2022-07-27
Genre: Psychology
ISBN: 1839626941

Relationships are a necessary part of life. This has always been true; community helped keep us safe as dangerous animals prowled outside our caves. We are now even more interconnected with each other. What do we know about interpersonal relationships? How do we develop the skills to connect with each other? Relationships can bring value and meaning to our lives, but, sometimes, they can have negative effects and impair our view of ourselves and others. We need to find ways to keep hope even if some relationships have scarred us. We need to recognize skills that we can use to form closer relationships in both our professional and personal lives. This book examines interpersonal relationships from many different angles. It will allow the reader to look at relationships in new ways and, perhaps, find tools to enhance and deepen connections within their lives.

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High

The Exchange Strategy for Managing Conflict in Healthcare: How to Defuse Emotions and Create Solutions when the Stakes are High
Author: Steven Dinkin
Publisher: McGraw Hill Professional
Total Pages: 210
Release: 2012-12-14
Genre: Business & Economics
ISBN: 0071801979

The proven four-step method for improving communication and managing conflict in any healthcare setting The Exchange Strategy for Managing Conflict in Health Care delivers a wealth of strategies and techniques for structuring conversations about conflicts and issues in groups large and small. "A fresh, clear-eyed view of how to approach conflict in the American healthcare system . . . shows how direct, immediate, tactful, and open communication will greatly improve any workplace setting." -- KATHLEEN SELLICK, President and CEO, Rady Children's Hospital "Having worked in large hospital systems for many years, I wish I had known these skills and techniques when I supervised nurses and coordinated teams." -- KIM PHILLIPS, MSN, RN, CFCN, Nurse's Touch, Inc. "During the past 12 months, over 450 managers and supervisors on my team at Sanford Health have gone through this training, and it works!" -- EVAN BURKETT, Chief Human Resources Officer, Sanford Health "The strategy and skills laid out in this book . . . are truly effective. Ignore this at your peril." -- DR. SAMUEL B. HO, Chief, Gastroenterology Section, Veterans Affairs San Diego Healthcare System, Professor of Medicine, University of California, San Diego

Conflict Management Styles of Healthcare Workers

Conflict Management Styles of Healthcare Workers
Author: Christopher Michael Blanchette
Publisher:
Total Pages: 106
Release: 2002
Genre:
ISBN:

ABSTRACT: The conflict management style used by healthcare workers affects the group dynamics of the healthcare team and ultimately patient care. Healthcare teams are made up of healthcare professionals from diverse disciplines with varying levels of education and status. Thus each member of the team brings to it a different perspective based on his/her training as a healthcare professional. These diverse qualities are often the root of the conflict that occurs between the members of this team. Are these qualities, education and status, related to the way in which one responds to the conflict? Surveys, including the Bartol/McSweeney Conflict Management Attitude Scale and a demographic questionnaire, were used to gather data from a stratified sample of employees based on position-titles in healthcare organizations in Charlotte, NC. The likelihood of each participant to use the five conflict management styles was measured in association with his/her education, status, gender, race, and ethnicity. The data showed a significant difference between those with higher levels of education and those with lower levels. Those with lower levels of education were more likely to fluctuate on the assertiveness dimension (ranging from forcing to avoiding styles of conflict management).

Team Performance in Health Care

Team Performance in Health Care
Author: Gloria D. Heinemann
Publisher: Springer Science & Business Media
Total Pages: 440
Release: 2002-01-31
Genre: Education
ISBN: 9780306467073

This volume presents the work of clinical health care teams and natural work groups, quality improvement teams, committees, and task forces made up of employees in health care settings. It discusses proven multidimensional instruments that measure team performance along with future needs for measuring team performance. It will be a resource for medical instructors and students, public health workers, and health administrators interested in team management.

Historical Perspectives on the State of Health and Health Systems in Africa, Volume II

Historical Perspectives on the State of Health and Health Systems in Africa, Volume II
Author: Mario J. Azevedo
Publisher: Springer
Total Pages: 305
Release: 2017-01-24
Genre: History
ISBN: 3319325647

This book focuses on Africa’s challenges, achievements, and failures over the past several centuries using an interdisciplinary approach that combines theory and fact and evidence-based practices and interventions in public health, and argues that most of the health problems in Africa are not a result of scarce or lack of resources, but of the misconceived and misplaced priorities that have left the continent behind every other on the globe in terms of health, education, and equitable distribution of opportunities and access to (quality) health as agreed by the United Nations member states at Alma-Ata in 1978.

Health Professions Education

Health Professions Education
Author: Institute of Medicine
Publisher: National Academies Press
Total Pages: 191
Release: 2003-07-01
Genre: Medical
ISBN: 030913319X

The Institute of Medicine study Crossing the Quality Chasm (2001) recommended that an interdisciplinary summit be held to further reform of health professions education in order to enhance quality and patient safety. Health Professions Education: A Bridge to Quality is the follow up to that summit, held in June 2002, where 150 participants across disciplines and occupations developed ideas about how to integrate a core set of competencies into health professions education. These core competencies include patient-centered care, interdisciplinary teams, evidence-based practice, quality improvement, and informatics. This book recommends a mix of approaches to health education improvement, including those related to oversight processes, the training environment, research, public reporting, and leadership. Educators, administrators, and health professionals can use this book to help achieve an approach to education that better prepares clinicians to meet both the needs of patients and the requirements of a changing health care system.