Competing for Consumer Inattention

Competing for Consumer Inattention
Author: Geoffroy de Clippel
Publisher:
Total Pages: 0
Release: 2013
Genre: Attention
ISBN:

Consumers purchase multiple types of goods and services, but may be able to examine only a limited number of markets for the best price. We propose a simple model which captures these features, conveying some new insights. A firm's price can deflect or draw attention to its market, and consequently, limited attention introduces a new dimension of competition across markets. We fully characterize the resulting equilibrium, and show that the presence of partially attentive consumers improves consumer welfare as a whole. When consumers are less attentive, they are more likely to miss the best offer in each market; but the enhanced cross-market competition decreases average price paid, as leading firms try to stay under the consumers' radar.

Consumer Inattention, Uncertainty, and Marketing Strategy

Consumer Inattention, Uncertainty, and Marketing Strategy
Author: Xinyu Cao
Publisher:
Total Pages: 210
Release: 2018
Genre:
ISBN:

This dissertation investigates the implications of consumer inattention and uncertainty for firms' advertising and pricing decisions. The first chapter is an overview of the problems addressed in the dissertation and the main findings. The second chapter develops a theory-based, cost-effective method to estimate the demand for new products using choice experiments. The premise is that consumers are uncertain about their valuation of a new product and need to spend costly effort to learn their valuation. The effort consumers spend is affected by the probability of their choice being realized, and as a result will change the manifested demand curve derived from choice experiments. We run a large-scale choice experiment on a mobile game platform, where we randomize the price and realization probability of a new product. Data support our theoretical hypothesis. We then estimate a structural model of consumer decisions. The structural estimates allow us to accurately infer actual demand based on choice experiments of small to moderate realization probabilities. The third chapter examines firms' advertising strategy on social media under consumers' limited attention. Advertising on social media faces a new challenge as consumers can actively select which advertisers to follow. A Bayesian learning model suggests that consumers with limited attention may rationally choose to unfollow a firm. This happens if consumers already know about the firm's value well and if the firm advertises too intensely. However, we find that intensive advertising may still be the optimal strategy for firms. If a firm is perceived as providing low value, it will want to advertise aggressively to change consumers' mind; if a firm is perceived as providing higher value, it will also want to advertise intensively, but in an effort to crowd-out advertising messages from its competitors. Tracking company accounts of 49 TV shows on the most popular tweeting website in China provides empirical evidence that both popular and non-popular firms advertise intensively, although the number of followers does go down when a firm advertises too intensively. The fourth chapter investigates channel coordination in search advertising. Given that consumers have limited attention, there are only a limited number of advertising slots on search engine platforms that can attract positive number of clicks. A manufacturer can sponsor retailers to advertise its products while at the same time compete with them in a position auction with limited number of slots. We prescribe the optimal cooperative search advertising strategies for the manufacturer. We find that it may not be optimal for a manufacturer to cooperate with all of its retailers, even when these retailers are ex ante the same. This finding reflects the manufacturer's tradeoff between higher demand and higher bidding cost caused by more intensified competition. With two asymmetric retailers, the manufacturer should support the retailer with the higher channel profit per click to get a higher position than the other retailer. The manufacturer should take a higher position than a retailer when its profit per click via direct sales exceeds the channel profit per click of the retailer. We also investigate how a manufacturer uses both wholesale and advertising contracts to coordinate channels with endogenous retail prices.

Competing to Commit

Competing to Commit
Author: Carlo Cusumano
Publisher:
Total Pages: 0
Release: 2022
Genre:
ISBN:

Two homogeneous-good firms compete for a consumer's unitary demand. The consumer is rationally inattentive and pays entropy-based information processing costs to learn about the firms' offers. While trade is always inefficient if firms collude, we obtain efficiency under competition for a range of information costs. Competition puts downward pressure on prices. Additionally, competition increases the demand pointwise, since the consumer's information processing decision depends on the level of competition. For high enough information costs, this effect dominates: Firms' total surplus is larger under competition than under collusion. Our model reveals that markets with common ownership may remain competitive.

Consumer Inattention and Firm Behavior

Consumer Inattention and Firm Behavior
Author: Andreas Kraft (Ph. D.)
Publisher:
Total Pages: 0
Release: 2023
Genre:
ISBN:

Lack of information distorts markets, and communicating product value to potential consumers is a crucial ingredient of marketing strategy. However, a large body of behavioral research has suggested that even when information is easily accessible, consumers often fail to attend to it. Evidence of consumer inattention has been studied in various settings, both inside and outside the laboratory. How an intermediary should react when communication fails as a result of consumers’ failure to use the provided information is unclear. Can or should firms profit from asymmetric information caused by consumer inattention? If so, by how much? Does competition alleviate the effect? We consider these questions in the context of resale markets, both theoretically and empirically. The theoretical model demonstrates that a centralized intermediary can extract surplus from serving consumers who are less attentive and, as a result, overestimate the product value. We test the theory using a detailed dataset of millions of automobile transactions from a seven-year period. First, we find clear evidence of a specific type of inattention: Buyers exhibit left-digit bias and systematically underestimate the depreciation of vehicles that have odometer readings immediately below round cutoffs. Second, the estimated level of inattention is twice as high in dealership transactions than in consumer transactions, so that dealers make a significantly higher margin on such vehicles. Third, we estimate the supply-side response to consumer inattention and find 2.53% additional transactions, compared to the no-inattention counterfactual. As a result, the average margin is 1.8% higher, leading to an aggregate increase in operating profits of 4.37%, or about $422 million, within the seven-year sample period. The surplus obtained by the product owners who sell in the market increases by about 2.77%. Back-of-the-envelope calculations imply that U.S. used vehicle dealers’ annual profits attributable to consumer inattention are about $700 million

Handbook of Behavioral Economics - Foundations and Applications 1

Handbook of Behavioral Economics - Foundations and Applications 1
Author:
Publisher: Elsevier
Total Pages: 749
Release: 2018-09-27
Genre: Business & Economics
ISBN: 0444633898

Handbook of Behavioral Economics: Foundations and Applications presents the concepts and tools of behavioral economics. Its authors are all economists who share a belief that the objective of behavioral economics is to enrich, rather than to destroy or replace, standard economics. They provide authoritative perspectives on the value to economic inquiry of insights gained from psychology. Specific chapters in this first volume cover reference-dependent preferences, asset markets, household finance, corporate finance, public economics, industrial organization, and structural behavioural economics. This Handbook provides authoritative summaries by experts in respective subfields regarding where behavioral economics has been; what it has so far accomplished; and its promise for the future. This taking-stock is just what Behavioral Economics needs at this stage of its so-far successful career. Helps academic and non-academic economists understand recent, rapid changes in theoretical and empirical advances within behavioral economics Designed for economists already convinced of the benefits of behavioral economics and mainstream economists who feel threatened by new developments in behavioral economics Written for those who wish to become quickly acquainted with behavioral economics

Handbook of Behavioral Industrial Organization

Handbook of Behavioral Industrial Organization
Author: Victor J. Tremblay
Publisher: Edward Elgar Publishing
Total Pages: 483
Release: 2018
Genre: Economics
ISBN: 178471898X

The Handbook of Behavioral Industrial Organization integrates behavioral economics into industrial organization. Chapters cover concepts such as relative thinking, salience, shrouded attributes, cognitive dissonance, motivated reasoning, confirmation bias, overconfidence, status quo bias, social cooperation and identity. Additional chapters consider industry issues, such as sports and gambling industries, neuroeconomic studies of brands and advertising, and behavioral antitrust law. The Handbook features a wide array of methods (literature surveys, experimental and econometric research, and theoretical modelling), facilitating accessibility to a wide audience.

Dionysian Economics

Dionysian Economics
Author: Benjamin Ward
Publisher: Springer
Total Pages: 285
Release: 2016-10-03
Genre: Business & Economics
ISBN: 1137597364

Nietzsche distinguished between two forces in art: Apollonian, which represents order and reason, and Dionysian, which represents chaos and energy. An ideal work of art combines these two characteristics in a believable, relatable balance. Economists, Ward argues, have operated for too long under the assumption that their work reflects scientific, Apollonian principals when these simply do not or cannot apply: "constants" in economics stand in for variables, mathematical equations represent the simplified ideal rather than the complex reality, and the core scientific principal of replication is all but ignored. In Dionysian Economics, Ward encourages economists to reintegrate the standard rigor of the scientific method into their work while embracing the fact that their prime indicators come from notoriously chaotic and changeable human beings. Rather than emphasizing its shortfalls compared to an extremely Apollonian science, such as physics, economics can aspire to the standards of a science that accounts for considerable Dionysian variation, such as biology. The book proposes that economists get closer to their dynamic objects of study, that they avoid the temptation to wish away dynamic complexity by using simplifying assumptions, and that they recognize the desire to take risks as fundamentally human.

Internet Publishing and Beyond

Internet Publishing and Beyond
Author: Brian Kahin
Publisher: MIT Press
Total Pages: 258
Release: 2000
Genre: Business & Economics
ISBN: 9780262611596

New models for distributing, sharing, linking, and marketing information are appearing.

Remedies in EU Competition Law

Remedies in EU Competition Law
Author: Damien Gerard
Publisher: Kluwer Law International B.V.
Total Pages: 347
Release: 2020-07-10
Genre: Law
ISBN: 9403522445

By their nature, remedies are central to competition law enforcement and represent the yardstick against which the efficiency of the overall system can be measured. Yet very rarely have remedies been treated in a horizontal and comprehensive manner from the combined perspectives of substance, process and policy. The present volume, developed in partnership with the College of Europe’s Global Competition Law Centre (GCLC), provides coherent, practical, and authoritative commentaries by leading experts from the GCLC’s incomparable network. The contributions – originally presented at the 2019 GCLC annual conference – examine remedies to assess the overall effectiveness of competition law enforcement in merger, antitrust and State aid matters. The overall topic is presented under five headings: objectives and limitations of remedies; types of remedies in competition law enforcement; implementation and process; ex post assessment of remedies and policy lessons; and national and international approaches. The high-profile and wide-ranging group of authors includes the Director-General of the European Commission’s competition department, lawyers from major international firms, and well-known economists and academics specialising in competition law. With a sharp focus on how to make competition rules work well in today’s digital environment, this systematic and coherent analysis illuminates an issue that we need to fully grasp and understand in order to make sense of competition policy, law and enforcement in the years and decades to come.