Compendium of E-governance Initiatives in India

Compendium of E-governance Initiatives in India
Author: Piyush Gupta
Publisher: Universities Press
Total Pages: 418
Release: 2008
Genre: Internet in public administration
ISBN: 8173716102

Case studies of short listed projects carried out in 2006-2007 and announced at the special function for the CSI-Nihilent e-Governance Awards and presented during the 42nd Annual Convention of the Computer Society of India.

E-Governance in India

E-Governance in India
Author: Bidisha Chaudhuri
Publisher: Routledge
Total Pages: 171
Release: 2014-06-05
Genre: Political Science
ISBN: 1317686772

E-Governance has been one of the strategic sectors of reform in India since late 1990s under the rubric of ‘good governance’ agenda promoted by International Organizations. As India’s policy focus changed towards economic liberalization, deregulation and privatization proliferating domestic and foreign investment, ICT (Information Communication Technology) has been one of the leading areas for such heightened investment. Consequently, there has been a burgeoning interest in deploying ICT, in revamping the public service delivery and eventually the overall system of governance. This book analyses e-Governance in India and argues that such initiatives did not take place in isolation but followed in the footsteps of broader governance reform agenda that has already made considerable impact on the discourses and practices of governance in India. Employing interdisciplinary methodology by combining approaches from the Political Sciences, Sociology and Postcolonial/ transcultural studies, this book presents a qualitative account of the policies and practices of e-Governance reform in India along with a detailed case study of the Common Services Centres (CSCs) Scheme under the National e-Governance Plan of the Government of India and its resultant impact on the overall system of governance. It unfolds general theoretical issues in terms of the relationship between technology and governance and the entanglement of politics, technology and culture in the complex whole of governance. This furthers our understanding of the impact of the transnational governance reform agenda on post-colonial and post-communist societies of the developing world. Making an important and original contribution to the emerging field of e-Governance and to the existing body of research on governance in general, this book will be of interest to students and scholars of Political Science, Political Sociology, South Asian Politics and Governance.

E-Governance in India

E-Governance in India
Author: R. P. Sinha
Publisher: Concept Publishing Company
Total Pages: 192
Release: 2006
Genre: Political Science
ISBN: 9788180693113

This book presents a systematic description of the initiatives taken towards e-governance by the Central Government and some selected state governments and analyses the factors that hamper its growth in India.

Global Strategy and Practice of E-Governance: Examples from Around the World

Global Strategy and Practice of E-Governance: Examples from Around the World
Author: Piaggesi, Danilo
Publisher: IGI Global
Total Pages: 564
Release: 2011-04-30
Genre: Business & Economics
ISBN: 1609604903

Over the past decade, there has been continual development and renewal of strategies and practices surrounding e-governance. Governments around the world have embraced new information and communication technologies to increase the efficiency of internal processes, deliver better and more integrated services to citizens and businesses, invite citizen and stakeholder participation in planning decisions, improve communication, and sometimes even enhance democratic processes. Global Strategy and Practice of E-Governance: Examples from Around the World provides readers with an overview of relevant strategy and policy-level theoretical frameworks and examples, as well as up-to-date implementations from around the world. This book offers valuable insights into best practices, as well as some of the issues and challenges surrounding the governance of and with information and communication technologies in a globalized, knowledge-based world.

E-Governance, a Comprehensive Framework

E-Governance, a Comprehensive Framework
Author: D. N. Gupta
Publisher: New Century Publications
Total Pages: 0
Release: 2008
Genre: Administrative agencies
ISBN: 9788177081695

ABOUT THE BOOK The book draws on the diagnostic study of E-Governance projects in India, carried out with an objective to capture the inter-dependence of technology (IT), people (functionaries), processes and systems. The study employed a combination of participatory and management tools and techniques. Through in-depth analysis and academic rigour, the book covers the following vital aspects of E-Governance: ? Business Process Reengineering (BPR) and change management, ? Strategy formulation, and ? Citizen-centric E-Governance system design. The book emphasises that the success of E-Governance initiatives hinges on institutional changes and not only on introduction of IT, and it requires a coherent integration of IT, people and the processes. The National e-Governance Plan (NeGP) in India has provided a big platform for scaling up initiatives under E-Governance across the country. It offers big opportunity for the Government to transform its functioning. Though there have been a number of successful pilot projects under E-Governance in the country, a complete roll out will require successful handling of complex issues of system design ? process reengineering, work culture management, capabilities, organisational development, citizens? aspirations and so on. The book provides invaluable insights about E-Governance system design and management, and will contribute significantly for operationalising NeGP.

E-governance in India

E-governance in India
Author: Puneet Kumar
Publisher: Nova Publishers
Total Pages: 0
Release: 2016
Genre: Internet in public administration
ISBN: 9781634848305

In the current era, e-Governance has emerged as a most prominent tool for strengthening democracy. Therefore, in the year 2006, the Government of India launched National e-Governance Plan (NeGP) which encompasses thirty-one Mission Mode Projects to automate high priority tasks associated with rural and urban areas of the country. However, the government is spending an enormous amount of funds in deployment of e-Governance; still, the success ratio of e-Governance projects in India is not overwhelming. The fourteen chapters within this fascinating compendium act as precious gems, reflecting light on diversified aspects of the intents converged towards e-Governance in India via evolution, implementation challenges, impact on societal issues, development of novel frameworks, involved legal issues and prospects. This book is an attempt to investigate the dominating aspects of conquering the objectives of e-Governance. Moreover, it will also encompass plausible, reengineered, conceptual frameworks which have not been discovered heretofore in order to combat with dominating obstacles. Additionally, it will contain a compendium of knowledge about the future of e-Governance in the Indian context. The major highlights of this book are given as followed: 1. Depiction of the current scenario of e-Governance in India from an international perspective; 2. Identification of aspects of the successful implementation of e-Governance; 3. Reengineering of existing methodologies in order to rejuvenate the existing scenario; 4. Major prospects of e-Governance in India; 5. Legal issues involved in e-Governance; 6. Exemplary case studies about successful e-Governance deployment from pioneering countries of the domain.

Customer Relationship Management in Indian Banking Industry

Customer Relationship Management in Indian Banking Industry
Author: R. K. Uppal
Publisher:
Total Pages: 246
Release: 2008-01-01
Genre: Business & Economics
ISBN: 9788177081527

This book examines issues related to changing banking industry and the challenges in customer relationship management (CRM). The book should appeal to the students of economics, commerce and business management. It would also serve the purpose of banking executives, researchers and others interested in understanding CRM in Indian banking industry.

Developing E-Government Projects: Frameworks and Methodologies

Developing E-Government Projects: Frameworks and Methodologies
Author: Mahmood, Zaigham
Publisher: IGI Global
Total Pages: 460
Release: 2013-06-30
Genre: Political Science
ISBN: 1466642467

The emergence of e-government allows for effective governance, increased transparency, better management, and efficient services through the use of the internet and information and communication technologies. Therefore, world governments are mobilizing large amounts of resources in order to implement and promote the use of e-government. Developing E-Government Projects: Frameworks and Methodologies presents frameworks and methodologies for strategies towards the design, implementation, and adoption of e-government projects. By providing best practices in the successful adoption of e-government, this book is essential for policy makers, practitioners, researchers, and students interested in the approaches utilized for the successful implementation of e-government projects.

From Government to E-Governance: Public Administration in the Digital Age

From Government to E-Governance: Public Administration in the Digital Age
Author: Islam, Muhammad Muinul
Publisher: IGI Global
Total Pages: 367
Release: 2012-07-31
Genre: Political Science
ISBN: 1466619104

From Government to E-Governance: Public Administration in the Digital Age will aim to provide relevant theoretical frameworks, past experiences, and the latest empirical research findings in the area of public administration systems that existed in earlier civilizations, as well as e-governance-introduced modern times. The target audience of this book will be composed of academics, students, civil servants, researchers, and policy advisors teaching and studying public administration and public policy, thinking to bring administrative reforms and working in government.

Strategic Planning and Implementation of E-Governance

Strategic Planning and Implementation of E-Governance
Author: P.K. Suri
Publisher: Springer
Total Pages: 297
Release: 2016-09-06
Genre: Business & Economics
ISBN: 9811021767

The book is based on practical experience gained during the planning and execution of e-governance projects in India coupled with extensive research based on six national/multi-state-level agriculture related projects. It assesses e-governance projects in terms of desired project outcomes and analyzes performance from the viewpoints of three key groups – planners, implementers and beneficiaries. It highlights six constructs: extent of planning, comprehensiveness of strategy formulation, effectiveness of strategy implementation, changing situation, stakeholder competence levels and flexibility of processes, which are applied to reveal shortfalls in the existing planning and implementation system for e-governance projects in India. It also identifies a set of significant strategic variables influencing performance based on three independent opinion surveys of stakeholders located across the country, and uses these variables as the basis of strategic gap analyses of some major ongoing agriculture related projects. Furthermore it presents lessons learned from cross-case quantitative and qualitative analyses in the form of a generalized strategic framework for improving performance. Offering an overview of major e-governance projects, it uses several illustrative examples to address the underlying issues and to support the study findings and recommendations. It also presents a novel approach of building strategic alliances across related departments to achieve effective e-governance. The book will be of interest to the practitioners in government as well corporates who are engaged in planning and implementation of e-governance projects spanning across various layers of government. In Indian context, the learning issues are likely to trigger appropriate corrective measures for generating better value from the several flagship projects envisaged under the Digital India Programme. Further, it will interest the academic audience working on the strategic framework and constituting constructs. It will also benefit business students and application software architectures who aspire for a consulting career in the area of e-governance.