Workplace Communication for the 21st Century

Workplace Communication for the 21st Century
Author: Jason S. Wrench Ph.D.
Publisher: Bloomsbury Publishing USA
Total Pages: 790
Release: 2013-01-09
Genre: Business & Economics
ISBN: 0313396329

Written in clear, non-technical language, this book explains how employees and employers can maximize internal and external organizational communication—for both personal benefit and to the entity as a whole. Workplace Communication for the 21st Century: Tools and Strategies That Impact the Bottom Line explains and simplifies what organizational communication scholars have learned, presenting this knowledge so that it can be easily applied to generate tangible benefits to employees and employers as they face everyday challenges in the real world. This two-volume work discusses internal organizational and external organizational communication separately, first explaining how communication functions within the confines of a modern organization, then addressing how organizations interact with various stakeholders, such as customers, clients, and regulatory agencies. The expert contributors provide a thorough and insightful view on organizational communication and supply a range of strategies that will be useful to practitioners and academics alike.

Assessing 21st Century Skills

Assessing 21st Century Skills
Author: National Research Council
Publisher: National Academies Press
Total Pages: 154
Release: 2011-10-16
Genre: Education
ISBN: 0309217903

The routine jobs of yesterday are being replaced by technology and/or shipped off-shore. In their place, job categories that require knowledge management, abstract reasoning, and personal services seem to be growing. The modern workplace requires workers to have broad cognitive and affective skills. Often referred to as "21st century skills," these skills include being able to solve complex problems, to think critically about tasks, to effectively communicate with people from a variety of different cultures and using a variety of different techniques, to work in collaboration with others, to adapt to rapidly changing environments and conditions for performing tasks, to effectively manage one's work, and to acquire new skills and information on one's own. The National Research Council (NRC) has convened two prior workshops on the topic of 21st century skills. The first, held in 2007, was designed to examine research on the skills required for the 21st century workplace and the extent to which they are meaningfully different from earlier eras and require corresponding changes in educational experiences. The second workshop, held in 2009, was designed to explore demand for these types of skills, consider intersections between science education reform goals and 21st century skills, examine models of high-quality science instruction that may develop the skills, and consider science teacher readiness for 21st century skills. The third workshop was intended to delve more deeply into the topic of assessment. The goal for this workshop was to capitalize on the prior efforts and explore strategies for assessing the five skills identified earlier. The Committee on the Assessment of 21st Century Skills was asked to organize a workshop that reviewed the assessments and related research for each of the five skills identified at the previous workshops, with special attention to recent developments in technology-enabled assessment of critical thinking and problem-solving skills. In designing the workshop, the committee collapsed the five skills into three broad clusters as shown below: Cognitive skills: nonroutine problem solving, critical thinking, systems thinking Interpersonal skills: complex communication, social skills, team-work, cultural sensitivity, dealing with diversity Intrapersonal skills: self-management, time management, self-development, self-regulation, adaptability, executive functioning Assessing 21st Century Skills provides an integrated summary of the presentations and discussions from both parts of the third workshop.

Communicating in the 21st Century

Communicating in the 21st Century
Author: Baden Eunson
Publisher: John Wiley & Sons
Total Pages: 0
Release: 2012-11-08
Genre: Business communication
ISBN: 9781118554159

The third edition of the text is in full colour for the first time, with comprehensive and highly referenced coverage of communication theory continuing to be balanced with extensive practical skill activities. Both text and its associated digital resources are written in a user-friendlym, accessible style and ar enhanced by informative illustrations.

Communication in the Workplace

Communication in the Workplace
Author: Baden Eunson
Publisher: John Wiley & Sons
Total Pages: 96
Release: 2012-01-24
Genre: Business & Economics
ISBN: 1118319664

Communication in the Workplace is a revealing snapshot of how organisations really work. In workplaces throughout Australia and across the planet, billions of messages are sent in various forms every day, but not all of them get though. Of those that do, may are misunderstood, Communication breakdown is just as common as communication effectiveness, but it doesn't have to be that way. Become a more effective communicator by finding out how messages can be sent -- and distorted -- by differing channels, including: memos emails meetings teleconferencing instant messaging Expert communicator Baden Eunson shares insights about the informal organisation, networking, how to know when messages are being lost due to cultures of silence, silos or empires (and what to do about it), and explains how knowledge management can help you get your message across.

Twenty-First Century Workplace Challenges

Twenty-First Century Workplace Challenges
Author: Edna Rabenu
Publisher: Rowman & Littlefield
Total Pages: 423
Release: 2021-04-13
Genre: Psychology
ISBN: 149858456X

In Twenty-First Century Workplace Challenges, Edna Rabenu examines current and future challenges to psychological relationships in the workplace due to shifting environmental conditions such as mass migration, globalization, the advent of cyber entities, and the COVID-19 pandemic. Rabenu’s incisive analysis offers new solutions for employees, workers, managers, and organizations.

Practices for Engaging the 21st Century Workforce

Practices for Engaging the 21st Century Workforce
Author: William G. Castellano
Publisher: Pearson Education
Total Pages: 314
Release: 2014
Genre: Business & Economics
ISBN: 0133086372

Bill Castellano presents a comprehensive, innovative model of engagement that responds to today's new realities, and helps you anticipate tomorrow's. He offers a crystal-clear definition of engagement, identifies its real drivers, and specifies achievable strategic outcomes of engagement. He presents powerful new research on how to engage today's multidimensional and changing workforce, in an environment that's as complex as today's workers are.

Digital Literacy for Technical Communication

Digital Literacy for Technical Communication
Author: Rachel Spilka
Publisher: Routledge
Total Pages: 573
Release: 2009-12-04
Genre: Language Arts & Disciplines
ISBN: 1135236755

Digital Literacy for Technical Communication helps technical communicators make better sense of technology’s impact on their work, so they can identify new ways to adapt, adjust, and evolve, fulfilling their own professional potential. This collection is comprised of three sections, each designed to explore answers to these questions: How has technical communication work changed in response to the current (digital) writing environment? What is important, foundational knowledge in our field that all technical communicators need to learn? How can we revise past theories or develop new ones to better understand how technology has transformed our work? Bringing together highly-regarded specialists in digital literacy, this anthology will serve as an indispensible resource for scholars, students, and practitioners. It illuminates technology’s impact on their work and prepares them to respond to the constant changes and challenges in the new digital universe.

The Psychology of Negotiations in the 21st Century Workplace

The Psychology of Negotiations in the 21st Century Workplace
Author: Barry M. Goldman
Publisher: Routledge
Total Pages: 590
Release: 2012-05-04
Genre: Business & Economics
ISBN: 1136483543

The "litigation explosion" in the 21st century workplace means increasing costs and risks of lawsuits. Negotiation appears the attractive alternative to litigation. This new volume, with contributions from experts in psychology, management, and other disciplines, bridges the gap between management and negotiation research. Managers, students, and researchers interested in the field of negotiation will find this new book in SIOP’s Organizational Frontiers series of interest.