Closing The Communication Gap
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Author | : David Solie |
Publisher | : Penguin |
Total Pages | : 228 |
Release | : 2004-09-07 |
Genre | : Self-Help |
ISBN | : 1101097884 |
A practical guide to bridging the generation gap. In How to Say It to Seniors, geriatric psychology expert David Solie offers help in removing the typical communication blocks many experience with the elderly. By sharing his insights into the later stages of life, Solie helps in understanding the unique perspective of seniors, and provides the tools to relate to them.
Author | : Lillian Glass |
Publisher | : |
Total Pages | : 251 |
Release | : 2015-06-17 |
Genre | : |
ISBN | : 9781929873241 |
Dr. Glass is a world renown Communication and Body Language expert and pioneer in the field of Gender Differences in Communication. She was the one who taught Dustin Hoffman how to sound like a women for his Academy Award winning role in Tootsie. Not only does she identify the 105 Sex Talk Differences that affect male/female interaction, she provides specific guidelines for men and for women to follow in order to build a more solid and fulfilling relationship with the opposite sex. Peppered with case examples and important findings from an eye-opening Gallup poll she commissioned, this fascinating book discusses the differences in the way men and women communicate--including body language, facial expressions, and voice--and offers real solutions for ending the battle between the sexes.This book is the only gives definitive answers as to why men and women differ so greatly in the area of communication between the sexes, but it is the only book which provides the reader with practical information they can utilize in order to improve communication and relationships with the opposite sex.
Author | : Naomi Karten |
Publisher | : Addison-Wesley |
Total Pages | : 441 |
Release | : 2013-07-15 |
Genre | : Computers |
ISBN | : 0133488705 |
This is the digital version of the printed book (Copyright © 2002). The success of systems or software development depends on effective communication. But have you ever had trouble articulating a complex concept? Have you ever doubted that someone truly understood you–or that you completely received someone’s message? Managers and technical professionals have to communicate effectively in order to understand client requirements, build work-related relationships, meet market demands, and survive time pressures. So often, though, communication breaks down, and nothing gets done (or done well, at least). Thankfully, Naomi Karten–author of Managing Expectations–is here to help. Readers learn how to improve the way they handle a wide variety of communication conflicts, from one-on-one squabbles to interdepartmental chaos to misinterpretations between providers and customers. Drawing on a variety of recognizable experiences and on useful models for understanding personalities, such as the Myers-Briggs Type Indicator and the teachings of family therapist Virginia Satir, Karten provides a series of powerful tools and concepts for resolving communication problems–as well as methods for preventing them in the first place. Inadequate communications include misunderstood or missed messages, contradictory or mixed messages, and messages that are intentionally sabotaged. As the author notes, these miscommunications “can have a damaging, puzzling, and counterproductive impact on projects and relationships.” Karten helps readers identify many of the common factors that can cause communication gaps. For example, mistaken assumptions of understanding lack of follow-up unfixed project terminology emotional baggage personality conflicts mismatched communication preferences Karten’s witty, conversational tone makes this book easy to read; her real-life stories and examples make it easy to understand; and her use of hilarious cartoons by Mark Tatro brings her lessons to life. Communication Gaps and How to Close Them is a must-read for anyone who recognizes that the way he or she communicates in professional encounters, as well as in personal ones, can be improved. With Karten’s useful insights and practical techniques, this book will change not only how you communicate but also how you think about communication.
Author | : H. James Harrington |
Publisher | : CRC Press |
Total Pages | : 300 |
Release | : 2017-08-21 |
Genre | : Business & Economics |
ISBN | : 1466574895 |
Improved communication in business means higher profits. Improved communication in government means happier citizens. Improved communication in healthcare means quicker recoveries, fewer lawsuits, and happier nurses and patients.Closing the Communication Gap can help readers improve communication by closing the gap between what the communicator mea
Author | : Kathleen Kelley Reardon |
Publisher | : Little Brown & Company |
Total Pages | : 200 |
Release | : 1996-05-01 |
Genre | : Social Science |
ISBN | : 9780316736343 |
Examines the gender communication gap in business and demonstrates why differing perceptions, objectives, and verbal and body language create a chasm between the sexes
Author | : María José Canel |
Publisher | : John Wiley & Sons |
Total Pages | : 294 |
Release | : 2018-07-31 |
Genre | : Business & Economics |
ISBN | : 1119135575 |
A comprehensive guide to future-proofing public sector communication and increasing citizen satisfaction How to communicate with the citizens of the future? Why does public sector communication often fail? Public Sector Communication combines practical examples from around the world with the latest theoretical insights to show how communication can help bridge gaps that exist between public sector organizations and the individual citizens they serve. The authors—two experts in the field with experience from the public sector—explain how public entities, be they cities, governments, foundations, agencies, authorities, municipalities, regulators, military, or government monopolies and state owned businesses can build their intangible assets to future-proof themselves in a volatile environment. The book examines how the recent digitalization has increased citizen expectations and why one-way communication leaves public sector organizations fragile. To explain how to make public sector communication antifragile, the authors map contributions from a wide variety of fields combined with illustrative examples from around the world. The authors propose a research-based framework of different intangible assets that can directly improve communication in the public sector. This important resource: Helps explain the sector-specific conditions and why communication is often challenging in the public sector Summarizes all relevant literature on the topic across disciplines and includes the most popular management ideals of the recent decades Explores how public sector organizations can increase citizen satisfaction with effective communication Presents new approaches to both the study and practice of communication in the public sector Provides international examples of successful public sector communication Offers realistic guides to building intangible assets in practice Written for advanced undergraduate and graduate students, as well as public managers and leaders, Public Sector Communication offers an illustrative, research-based guide to improving communication and engaging citizens of today and the future.
Author | : Tshilidzi Marwala |
Publisher | : Pan Macmillan South africa |
Total Pages | : 225 |
Release | : 2022-08-01 |
Genre | : Business & Economics |
ISBN | : 1770108149 |
UPDATED EDITION ‘A holistic take on AI from an African perspective, Closing the Gap joins the dots on deploying AI efficiently into everyday business and life.’ – RENUKA METHIL, editor of Forbes Africa ‘This book simplifies complex concepts through relatable stories and awakens fellow Africans to the opportunities ushered in by the 4IR. Closing the Gapmust occupy our waking times.’ – MTETO NYATI, chief executive of Altron Closing the Gap is an accessible overview of the fourth industrial revolution (4IR) and the impact it is set to have on various sectors in South Africa and Africa. It explores the previous industrial revolutions that have led up to this point and outlines what South Africa’s position has been through each one. With a focus on artificial intelligence as a core concept in understanding the 4IR, this book uses familiar concepts to explain artificial intelligence, how it works and how it can be used in banking, mining, medicine and many other fields. Written from an African perspective, Closing the Gap addresses the challenges and fears around the 4IR by pointing to the opportunities presented by new technologies and outlining some of the challenges and successes to date.
Author | : Laura K. Guerrero |
Publisher | : Routledge |
Total Pages | : 318 |
Release | : 2006-08-15 |
Genre | : Language Arts & Disciplines |
ISBN | : 1135628696 |
This volume focuses on nonverbal messages and their role in close relationships--friends, family, and romantic partners. For scholars and students in personal relationship study, as well as social psychology, interpersonal/nonverbal communication, family
Author | : Michael J. Papa |
Publisher | : SAGE Publications |
Total Pages | : 473 |
Release | : 2007-11-20 |
Genre | : Language Arts & Disciplines |
ISBN | : 1544349955 |
Communication in organizations has changed drastically since the release of the first edition of this bestselling textbook. This fully revised and updated edition delves into state-of-the-art studies, providing fresh insights into the challenges that organizations face today. Yet this foundational resource remains a cornerstone in the examination of classic research and theory in organization communication. Beginning with an extended analysis – from an organizational communication vantage point – of the Hurricane Katrina disaster, this groundbreaking edition weaves recent and memorable case materials with up-to-date research and theory, creating a meaningful and comprehensive view of organizational communication. The authors take the unique path of describing and evaluating communication in organizations by focusing on three major perspectives for understanding organizations: traditional, interpretive, and critical. Because these perspectives differ in the ways that they study communication and in the assumptions that they make about the nature of organizations, the authors are able to offer diverse insights into communication in organizations. These three perspectives are used to examine communication functions and structure, organizational culture, information technology; cultural control, diversity, and change; new forms of organizing such as lattices and heterarchies, group relations, leader-member relations, power, conflict, and strategic communication; and new millennium thinking about organizations. Packed with current case studies and commentary, Organizational Communication features an impressive range of contemporary global institutions such as General Motors, Triyo Industries of Japan, Enron, Wal-Mart, Ben & Jerry′s, The Carter Center′s Peace Programs, Canada′s public health programs, social change programs in rural India, and more. Important new topics in this edition include New Communication Structures Cultural Diversity and Empowerment Implications of Information Technology Affirmative Action and Supreme Court Cases Transformational Leadership New Millennium Trends Instructor′s Resource CD Available An easy-to-follow instructor′s manual on CD is available for qualified textbook adopters. This valuable instrument includes PowerPoint presentations, keyword definitions, discussion and exam questions, suggested activities, sample syllabi, recommended assignments, hyperlinks to complementary Internet video, and more.
Author | : Michelle Miller-Day |
Publisher | : Peter Lang |
Total Pages | : 468 |
Release | : 2011 |
Genre | : Adaptability (Psychology) |
ISBN | : 9781433110689 |
Michelle Miller-Day received her Ph.D. from Arizona State University. She is Associate Professor in the Department of Communication Arts and Sciences at Pennsylvania State University and a faculty affiliate with the Center for Diverse Families and Communities and the Center for Health Care and Policy Research. She directs The Pennsylvania State University's Qualitative Research Group, and is currently the Principal Qualitative Investigator of a National Institute on Drug Abuse [NIDA/NIH] funded project, and has served as the primary qualitative methodologist for this line of research funded by NIDA for the past twenty years. This work has developed one of the most successful evidence-based substance use prevention programs in the United States. Dr. Miller-Day has published three books, more than forty refereed articles in scholarly journals and chapters in books, and served on the editorial boards of several scholarly journals --Book Jacket.