Chapters: recommendations; The Freedom of Inf. Act (FOIA): the scope of the FOIA, what records can be requested under the FOIA, making a FOIA request, fees & fee waivers, require. for agency responses, reasons access may be denied, FOIA exclusions, admin. appeal proced., & filing a judicial appeal; The Privacy Act of 1974: the Computer Matching & Privacy Protect. Act, locating records, making a Privacy Act request for access, fees, require. for agency responses, reasons access may be denied under the Privacy Act, admin. appeal proced. for denial of access, amending records under the Privacy Act, appeals & require. for agency responses, & filing for judicial appeal.