Channel Champions

Channel Champions
Author: Steven Wheeler
Publisher: Jossey-Bass
Total Pages: 264
Release: 1999-09-24
Genre: Business & Economics
ISBN:

If product is no longer king, what is? Companies like Dell Computers, Lexus, Wal-Mart and Amazon.com have found phenomenal success by coming up with the answer-channels. The channels by which goods are marketed and distributed have become the new drivers of economic success. From these channels flow customer satisfaction, market share, revenue gains and profitability. It's not so much what you sell today, but how you sell it. And there is no going back. In The Channel Advantage, Booz?Allen & Hamilton consultants Steven Wheeler an Evan Hirsh write about dozens of companies that have excelled in this channel-driven economy. In one telling example, Wheeler and Hirsch analyze the great success of Dell Computer. While Dell makes top-quality personal computers, it's the company's direct-to-customer sales channel that sets it apart. By building computers to order, Dell keeps inventory low, lets consumers buy exactly what they want, and pushes prices down by cutting out the middleman. The Channel Advantage examines today's "Channel Champions," the companies that have mastered this new environment. Wheeler and Hirsh tell us how Lexus broke into the luxury car business by focusing so intensely on customer service that dealers personally called up customers to report a product recall. The authors also explain how the rise of Amazon.com represents the exploration of an entirely new channel: e-commerce via the Internet. Wheeler and Hirsh, both partners at Booz?Allen & Hamilton, the leading management consulting firm, base their exploration and analysis on real-world experience working with clients. They've not only identified this change, they've lived-making The Channel Advantage a must-read for anyone who wants to understand what it takes to thrive in today's channel-based economy.

The Champion's Mind

The Champion's Mind
Author: Jim Afremow
Publisher: Rodale Books
Total Pages: 290
Release: 2015-05-15
Genre: Sports & Recreation
ISBN: 1623361494

Even among the most elite performers, certain athletes stand out as a cut above the rest, able to outperform in clutch, game-deciding moments. These athletes prove that raw athletic ability doesn't necessarily translate to a superior on-field experience—its the mental game that matters most. Sports participation—from the recreational to the collegiate Division I level—is at an all-time high. While the caliber of their games may differ, athletes at every level have one thing in common: the desire to excel. In The Champion's Mind, sports psychologist Jim Afremow, PhD, offers the same advice he uses with Olympians, Heisman Trophy winners, and professional athletes, including: • How to get in a "zone," thrive on a team, and stay humble • How to progress within a sport and sustain long-term excellence • Customizable pre-performance routines to hit full power when the gun goes off or the puck is dropped With hundreds of useful tips, breakthrough science, and cutting-edge workouts from the world's top trainers, The Champion's Mind will help you shape your body to ensure a longer, healthier, happier lifetime.

The Champion's Comeback

The Champion's Comeback
Author: Jim Afremow
Publisher: Rodale Books
Total Pages: 274
Release: 2016-05-10
Genre: Sports & Recreation
ISBN: 1623366801

Your ultimate guide to overcoming losses and injuries and achieving greatness—on and off the field. Leading sports psychologist Jim Afremow, author of The Champion’s Mind, knows what makes good athletes great, especially when they come back to win after facing devastating injuries, tough obstacles, or seemingly insurmountable odds. Making a comeback isn’t just about raw talent or athletic ability—it’s the mental game that counts most. In the new paperback edition of The Champion’s Comeback, he offers winning strategies for athletes of any age or skill level to get mentally psyched for competition, quickly rebound after a loss, and overcome injuries (and the fear of re-injury). Afremow explores the psychology of commitment and shows you how to develop the core confidence of repeat champions. Featuring unique tips and advice, including guided imagery scripts, easy-to-follow mental training exercises, and motivating stories of famous “comeback” athletes, The Champion’s Comeback is the ultimate athlete’s handbook, encouraging you to not only stay in the game but also achieve greatness, no matter what.

Coaching Salespeople into Sales Champions

Coaching Salespeople into Sales Champions
Author: Keith Rosen
Publisher: John Wiley & Sons
Total Pages: 356
Release: 2010-06-03
Genre: Business & Economics
ISBN: 0470893419

Sales training doesn’t develop sales champions. Managers do. The secret to developing a team of high performers isn’t more training but better coaching. When managers effectively coach their people around best practices, core competencies and the inner game of coaching that develops the champion attitude, it makes your training stick. With Keith Rosen’s coaching methodology and proven L.E.A.D.S. Coaching FrameworkTM used by the world’s top organizations, you’ll get your sales and management teams to perform better - fast. Coaching Salespeople into Sales Champions is your playbook to creating a thriving coaching culture and building a team of top producers. This book is packed with case studies, a 30 Day Turnaround Strategy for underperformers, a library of coaching templates and scripts, as well as hundreds of powerful coaching questions you can use immediately to coach anyone in any situation. You will learn how to confidently facilitate powerful, engaging coaching conversations so that your team can resolve their own problems and take ownership of the solution. You’ll also discover how to leverage the true power of observation and deliver feedback that results in positive behavioral changes, so that you can successfully motivate and develop your team and each individual to reach business objectives faster. Winner of Five International Best Book Awards, Coaching Salespeople Into Sales Champions is your tactical, step-by-step playbook for any people manager looking to: Boost sales, productivity and personal accountability, while reducing your workload Conduct customer/pipeline reviews that improve forecast accuracy, customer retention and uncover new selling opportunities Achieve a long term ROI from coaching by ensuring it’s woven into your daily rhythm of business Design, launch and sustain a successful internal coaching program Turn-around underperformers in 30 days or less Build deeper trust and handle difficult conversations by creating alignment around each person’s goals and your objectives Coach and retain your top performers Collaborate more powerfully and communicate like a world-class leader Training develops salespeople. Coaching develops sales champions. Your new competitive edge.

Handbook of CRM

Handbook of CRM
Author: Adrian Payne
Publisher: Routledge
Total Pages: 464
Release: 2012-07-26
Genre: Business & Economics
ISBN: 1136400184

Customer Relationship Management is a holistic strategic approach to managing customer relationships to increase shareholder value, and this major Handbook of CRM gives complete coverage of the key concepts in this vital field. It is about achieving a total understanding of the concepts that underlie successful CRM rather than the plethora of systems that can be used to implement it. Based on recent knowledge, it is underpinned by: * Clear and comprehensive explanations of the key concepts in the field * Vignettes and full cases from major businesses internationally * Definitive references and notes to further sources of information on every aspect of CRM * Templates and audit advice for assessing your own CRM needs and targets The most lucid, comprehensive and important overview of the subject and an invaluable tool in enabling the connection of the major principles to the real world of business.

House of Champions

House of Champions
Author: Kevin Cook
Publisher: University Press of Kentucky
Total Pages: 495
Release: 2022-11-08
Genre: Sports & Recreation
ISBN: 0813196434

The stories and accounts of Kentucky basketball's players, iconic coaches, and epic games have been told and retold, but lesser known are the stories of the arenas and venues that have been home to the Wildcats—buildings that have witnessed the sights, sounds, and shared spirit of the Big Blue Nation for over a century. In House of Champions: The Story of Kentucky Basketball's Home Courts, author Kevin Cook combines archival research and numerous interviews with players and coaches to reveal the rich history and colorful details of the structures that have hosted University of Kentucky basketball. A number of fascinating backstories are uncovered, including the excitement of Alumni Gym's opening night in 1925, the problematic acquisition of Black community land for the building of Memorial Coliseum, and the painstaking inscription of nearly ten thousand names of Kentucky's World War II and Korean War heroes to be displayed along the Coliseum's pedestrian ramps. The account concludes with a compelling overview of the development of historic Rupp Arena: its inner workings, the prominent figures involved, and how the initial conversation to build it began over a slice of Jerry's pie in 1968. This insightful and entertaining history reveals how the impact of sporting facilities extends far beyond game night as they continue to shape and influence the social, economic, and political landscapes of Lexington and central Kentucky.

Successful Marketing Strategy for High-tech Firms

Successful Marketing Strategy for High-tech Firms
Author: Eric Viardot
Publisher: Artech House
Total Pages: 338
Release: 2004
Genre: Business & Economics
ISBN: 9781580537018

Annotation This revised edition of the bestseller reflects the realities of the new high-tech marketplace where effective marketing strategy counts as much as the latest technology. New material includes case studies on how high-tech giants came out of the tech market meltdown stronger and more competitive.