South Africa’s BPO Service Advantage

South Africa’s BPO Service Advantage
Author: Leslie P. Willcocks
Publisher: Springer
Total Pages: 370
Release: 2016-01-12
Genre: Business & Economics
ISBN: 113747405X

Since 2007, South Africa has been one of the world's upcoming Business Process Outsourcing (BPO) offshore destinations. This book is based on the authors' most recent research into high performance BPO globally and new research streams specifically on South Africa.

New South African Review 1

New South African Review 1
Author: Doreen Atkinson
Publisher: NYU Press
Total Pages: 602
Release: 2010-11-01
Genre: Political Science
ISBN: 1868147916

Is South Africa on a long-term decline? The New South African Review revives the tradition of critical, analytical scholarship developed by the South African Review in the 1970s and 1980s. Accessible to a wide readership and drawing upon authors from well beyond academia, its objective is to be informative, discursive and, at times, downright provocative. It seeks to provide contemporary comment and engage with current controversies. The first volume in the series, 2010: Development or Decline? ranges widely across the implications of the international crisis for the economy, the threats to our fragile ecology of present economic strategies, through to the state of the ANC and the public service, issues around service delivery, migration, HIV-Aids, land reform, crime, the sexual behaviour of our youth, and much more. Posing the provocative question of whether South Africa is embarking upon a long-term decline, the volume simultaneously argues the potential for a society premised upon social equality, social coherence and sustainability. This collection will appeal to both national and international audiences interested in engaging with the multiple dilemmas and challenges facing contemporary South Africa

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy

Outsourcing and Offshoring of Professional Services: Business Optimization in a Global Economy
Author: Gupta, Amar
Publisher: IGI Global
Total Pages: 440
Release: 2008-03-31
Genre: Business & Economics
ISBN: 1599049732

"This book discusses the considerations and implications surrounding the outsourcing and offshoring of professional services, such as software development computer-aided design, and healthcare, from multiple global perspectives. This book, offers industry professionals, policymakers, students, and educators with a balance between a broad overview and detailed analysis of offshore outsourcing, would make an invaluable addition to any reference library"--Provided by publisher.

Globalization, Economic Inclusion and African Workers

Globalization, Economic Inclusion and African Workers
Author: Kate Meagher
Publisher: Routledge
Total Pages: 252
Release: 2018-10-03
Genre: Social Science
ISBN: 1315436477

This book addresses the question of whether greater inclusion in the global economy offers a solution to rising unemployment and poverty in contemporary Africa. The authors trace the connection between global demographic change and new mechanisms of economic inclusion via global value chains, digital networks, labour migration, and corporate engagement with the bottom of the pyramid, challenging the claim that African workers have become functionally irrelevant to the global economy. They expose the shift of global demand for African workers from formal to increasingly informalised labour arrangements, mediated by social enterprises, labour brokers, graduate entrepreneurs and grassroots associations. Focusing on global employment connections initiated from above and from below, the authors examine whether global labour linkages increase or reduce problems of vulnerable and unstable working conditions within African countries, and considers the economic and political conditions needed for African workers to capture the gains of inclusion in the global economy. This book was previously published as a special issue of the Journal of Development Studies.

The Oxford Handbook of the South African Economy

The Oxford Handbook of the South African Economy
Author: Arkebe Oqubay
Publisher: Oxford University Press
Total Pages: 1120
Release: 2021-11-18
Genre: Social Science
ISBN: 0192646583

While sharing some characteristics with other middle-income countries, South Africa is a country with a unique economic history and distinctive economic features. It is a regional economic powerhouse that plays a significant role, not only in southern Africa and in the continent, but also as a member of BRICS. However, there has been a lack of structural transformation and weak economic growth, and South Africa faces the profound triple challenges of poverty, inequality, and unemployment. Any meaningful debate about economic policies to address these challenges needs to be informed by a deep understanding of historical developments, robust empirical evidence, and rigorous analysis of South Africa's complex economic landscape. This volume seeks to provide a wide-ranging set of original, detailed, and state-of-the-art analytical perspectives that contribute to scientific knowledge as well as to well-informed and productive discourse on the South African economy. While concentrating on the more recent economic issues facing South Africa, the handbook also provides historical and political context. It offers an in-depth examination of strategic issues in the country's key economic sectors, and brings together diverse analytical perspectives.

Globalisation and Services-driven Economic Growth

Globalisation and Services-driven Economic Growth
Author: Niels Beerepoot
Publisher: Routledge
Total Pages: 245
Release: 2016-07-28
Genre: Science
ISBN: 131712717X

Following drastic shifts in the spatial organization of goods production, increasingly fierce competition now forces firms also to look critically at how to organize the production of services. While digitization and advances in information and communication technologies have enabled firms to unbundle service production processes, the increased global availability of skilled labour allows for the relocation of ever more of these processes around the world. As a result, a new geography of services production takes shape: a geography that is defined by new interregional and international divisions of labour and held together by increasingly complex global services production networks. This book examines how the reorganisation of services production alters relations between and generates different sets of challenges and opportunities for economic development in the Global North and the Global South. Drawing from 11 case studies probing various aspects of services production in different parts of the world, the book brings out the remarkable heterogeneity and transformative capacities of services. It successively shows how global trade in services creates new interdependencies between services producing and services consuming regions; reveals how services help to mitigate the impact of and contribute to recovery from economic crises in the Global North; and demonstrates how services offshoring fosters economic development and service-sector driven modernisation processes in the Global South. The book’s openness to the heterogeneous and dynamic nature of services production enlarges our understanding of which particular services in which spatiotemporal context have the capacity to generate good jobs, contribute to productivity and drive economic growth. The book stands out from other books in the field in that it combines perspectives on services-driven transformations from both the Global North and the Global South and looks into the role of various services segments. Based on pioneering empirical research and original data it offers a timely contribution to this growing debate. The book provides valuable insights for students, scholars and professionals interested in services, services offshoring, services-driven growth, and socioeconomic transformations in the Global North and South.

Perspectives on Modern Economy

Perspectives on Modern Economy
Author: Aizhan Khoich
Publisher: IJOPEC PUBLICATION
Total Pages: 575
Release: 2020-09-10
Genre: Business & Economics
ISBN: 1913809021

This book aims to provide researchers from basic disciplines of the economics fields such as consumer behavior and public economy with a variety of distinctive perspectives in today’s world where the behavior and preferences of economic actors have changed completely, and the economic policies of countries have been redrafted.

Structural Transformation in South Africa

Structural Transformation in South Africa
Author: Antonio Andreoni
Publisher: Oxford University Press
Total Pages: 411
Release: 2021
Genre: Business & Economics
ISBN: 0192894315

Taking South Africa as an important case study of the challenges of structural transformation, the book offers a new micro-meso level framework and evidence linking country-specific and global dynamics of change, with a focus on the current challenges and opportunities faced by middle-income countries.

The Oxford Handbook of Offshoring and Global Employment

The Oxford Handbook of Offshoring and Global Employment
Author: Ashok Bardhan
Publisher: Oxford University Press
Total Pages: 983
Release: 2013-04-09
Genre: Business & Economics
ISBN: 0199324050

The Oxford Handbook of Offshoring and Global Employment deals with a key issue of our time: How do globalization, economic growth and technological developments interact to impact employment? The book brings together eminent authors from a wide range of countries around the world, drawing on their diverse academic and policymaking backgrounds, and specific national or regional settings to assess how global economic changes have affected employment opportunities. The book is unique in a number of ways - It has a global reach, presenting analyses and viewpoints from both developed and developing countries, from all continents; its timing and context is particularly instructive, since most papers are located in the aftermath of the global financial crisis; and it addresses a wide range of questions-How do different types of offshoring and global linkages impact employment? How is the skill mix of the labor force impacted by globalization? How do institutional structures and regulations influence the outcome of globalization in developed and developing countries? Individual chapters analyze how the impact of global linkages on national economies is mediated through a number of structural aspects of the economy - its institutional and industrial structure, its resource base, its predominant firm type, its comparative advantage, and its regulatory practices. The chapters in the book cover both manufacturing and services sectors, and many chapters also address policy issues regarding innovation and job creation.

African Economic Outlook 2009 Overview

African Economic Outlook 2009 Overview
Author: OECD
Publisher: OECD Publishing
Total Pages: 200
Release: 2009-07-13
Genre:
ISBN: 9264009787

The African Economic Outlook 2009 reviews the recent economic situation and predicts the short-term evolution of 47 African countries. It also includes a comparative synthesis of African prospects.