Bureaucratic Language In Government And Business
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| Author | : Roger W. Shuy |
| Publisher | : Georgetown University Press |
| Total Pages | : 218 |
| Release | : 1998-07-01 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 9781589012844 |
Plunging into the verbal quagmire of official language used by bureaucrats in both government and business, distinguished linguist Roger W. Shuy develops new techniques based on linguistic principles to improve their communication with the public. Shuy presents nine case studies that reveal representative problems with bureaucratic language. He characterizes the traits of bureaucratic language candidly, though somewhat sympathetically, and he describes how linguists can provide bureaucrats with both the tools for communicating more clearly and also the authority to implement these changes. Drawing on documents cited in class action lawsuits brought against the Social Security Administration and Medicare, Shuy offers a detailed linguistic analysis of these agencies’ problems with written and oral communication, and he outlines a training program he developed for government writers to solve them. Moving on to the private sector, Shuy analyzes examples of the ways that businesses such as car dealerships, real estate and insurance companies, and commercial manufacturers sometimes fail to communicate effectively. Although typically bureaucracies change their use of language only when a lawsuit threatens, Shuy argues that clarity in communication is a cost effective strategy for preventing or at least reducing litigation. Bureaucratic Language in Government and Business explains why bureaucratic language can be so hard to understand and what can be done about it.
| Author | : James Q. Wilson |
| Publisher | : Hachette UK |
| Total Pages | : 464 |
| Release | : 2019-08-13 |
| Genre | : Political Science |
| ISBN | : 1541646258 |
The classic book on the way American government agencies work and how they can be made to work better -- the "masterwork" of political scientist James Q. Wilson (The Economist) In Bureaucracy, the distinguished scholar James Q. Wilson examines a wide range of bureaucracies, including the US Army, the FBI, the CIA, the FCC, and the Social Security Administration, providing the first comprehensive, in-depth analysis of what government agencies do, why they operate the way they do, and how they might become more responsible and effective. It is the essential guide to understanding how American government works.
| Author | : Lydia Andler |
| Publisher | : MIT Press |
| Total Pages | : 383 |
| Release | : 2009 |
| Genre | : Political Science |
| ISBN | : 026201274X |
This title is an examination of the role and relevance of international bureaucracies in global environmental governance. After a discussion of theoretical context, reaserch design, and empiral methodology, the book presents nine in-depth case studies of bureaucracies.
| Author | : Mark Schwartz |
| Publisher | : It Revolution Press |
| Total Pages | : 288 |
| Release | : 2020 |
| Genre | : Business & Economics |
| ISBN | : 9781950508150 |
A playbook for mastering the art of bureaucracy from thought-leader Mark Schwartz.
| Author | : Michael Barzelay |
| Publisher | : Univ of California Press |
| Total Pages | : 268 |
| Release | : 1992-10-09 |
| Genre | : Political Science |
| ISBN | : 9780520912496 |
This book attacks the conventional wisdom that bureaucrats are bunglers and the system can't be changed. Michael Barzelay and Babak Armajani trace the source of much poor performance in government to the persistent influence of what they call the bureaucratic paradigm—a theory built on such notions as central control, economy and efficiency, and rigid adherence to rules. Rarely questioned, the bureaucratic paradigm leads competent and faithful public servants—as well as politicians—unwittingly to impair government's ability to serve citizens by weakening, misplacing, and misdirecting accountability. How can this system be changed? Drawing on research sponsored by the Ford Foundation/Harvard University program on Innovations in State and Local Government, this book tells the story of how public officials in one state, Minnesota, cast off the conceptual blinders of the bureaucratic paradigm and experimented with ideas such as customer service, empowering front-line employees to resolve problems, and selectively introducing market forces within government. The author highlights the arguments government executives made for the changes they proposed, traces the way these changes were implemented, and summarizes the impressive results. This approach provides would-be bureaucracy busters with a powerful method for dramatically improving the way government manages the public's business. Generalizing from the Minnesota experience and from similar efforts nationwide, the book proposes a new paradigm that will reframe the perennial debate on public management. With its carefully analyzed ideas, real-life examples, and closely reasoned practical advice, Breaking Through Bureaucracy is indispensable to public managers and students of public policy and administration.
| Author | : Robert F. Durant |
| Publisher | : OUP Oxford |
| Total Pages | : 888 |
| Release | : 2012-08-02 |
| Genre | : Political Science |
| ISBN | : 0191628336 |
One of the major dilemmas facing the administrative state in the United States today is discerning how best to harness for public purposes the dynamism of markets, the passion and commitment of nonprofit and volunteer organizations, and the public-interest-oriented expertise of the career civil service. Researchers across a variety of disciplines, fields, and subfields have independently investigated aspects of the formidable challenges, choices, and opportunities this dilemma poses for governance, democratic constitutionalism, and theory building. This literature is vast, affords multiple and conflicting perspectives, is methodologically diverse, and is fragmented. The Oxford Handbook of American Bureaucracy affords readers an uncommon overview and integration of this eclectic body of knowledge as adduced by many of its most respected researchers. Each of the chapters identifies major issues and trends, critically takes stock of the state of knowledge, and ponders where future research is most promising. Unprecedented in scope, methodological diversity, scholarly viewpoint, and substantive integration, this volume is invaluable for assessing where the study of American bureaucracy stands at the end of the first decade of the 21st century, and where leading scholars think it should go in the future. The Oxford Handbooks of American Politics are a set of reference books offering authoritative and engaging critical overviews of the state of scholarship on American politics. Each volume focuses on a particular aspect of the field. The project is under the General Editorship of George C. Edwards III, and distinguished specialists in their respective fields edit each volume. The Handbooks aim not just to report on the discipline, but also to shape it as scholars critically assess the scholarship on a topic and propose directions in which it needs to move. The series is an indispensable reference for anyone working in American politics. General Editor for The Oxford Handbooks of American Politics: George C. Edwards III
| Author | : Duo Zhang |
| Publisher | : |
| Total Pages | : 16 |
| Release | : 2015-03-31 |
| Genre | : |
| ISBN | : 9783656932680 |
Essay from the year 2015 in the subject Business economics - Personnel and Organisation, Henley Business School University of Reading, course: MCs International Human Resouces Management, language: English, abstract: The bureaucratic organisation is the organisation characterised by a formal chain of command, a rigid or semi-rigid hierarchy, specialisation of tasks, and strict rules and procedures (Cole, 2012, p. 80). The dilemma of any bureaucratic organization is to maintain its efficiency while unleash creativity, remove silos, appear transparent and deliver timely and accurate service to the community and the customers. Despite often negative connotation tied with the perception of bureaucratic organisations, they have a good basis of rational, effective structure, universally applied and tested by years of experience. Bureaucratic organisations have seen through the development of Western capitalism and aided developed economies until second half of the 20th century. The etymology of the term traces back to 1665, when the French economy was in turmoil and King Louis XIV has put Jean-Baptiste Colbert in charge of finance. Colbert has prosecuted the corrupt officials and reorganised commerce and industry according to economic principles known as mercantilism, demanding that officials abide by certain rules and apply them uniformly to everyone. Then, in 1751, another official became France's administrator of commerce. He was outraged by the multitude of government regulations that he thought suppressed business activity. The government, he said, was run by rigid enforces and creators of rules who neither cared nor understood the outcomes of their actions. He started the term bureaucratie, which translates as 'government by desks'. (Cole, 2012, p.82) [...]
| Author | : Michael L. Geis |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 278 |
| Release | : 2012-12-06 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1461247144 |
This study is the second of two I have done concerning how language is used to persuade others to believe things and to do things. The first, published by Aca demic Press, was The Language of Television Advertising, and was concerned with how advertisers use language in their efforts to sell products and services and how consumers could be expected to understand it. In this study, the focus is on how politicians use language to win elections and get others to accept their policies and programs and on how journalists report the suasive efforts of politicans. I combine an interest in the language of political reporting with an interest in the language of politics for a number of reasons. First, much of the suasive rhetoric of politicians is filtered through the minds of political journalists before it reaches the citizenry, and we can be reasonably sure that this rhetoric does not come out the way it went in. Second, the press plays a significant role in deter mining the nation's political agenda through its choices of what issues will be presented to the public, how these issues will be presented, and which voices will be heard speaking out on these issues. Third, political reporting can be suasive in effect, if not in intent, and it will be useful, I think, to understand how this is so.
| Author | : Ali Farazmand |
| Publisher | : CRC Press |
| Total Pages | : 652 |
| Release | : 2009-06-23 |
| Genre | : Business & Economics |
| ISBN | : 1420015222 |
Bureaucracy is an age-old form of government that has survived since ancient times; it has provided order and persisted with durability, dependability, and stability. The popularity of the first edition of this book, entitled Handbook of Bureaucracy, is testimony to the endurance of bureaucratic institutions. Reflecting the accelerated globalizatio
| Author | : Robert Jackall |
| Publisher | : Oxford University Press, USA |
| Total Pages | : 310 |
| Release | : 2010 |
| Genre | : Business & Economics |
| ISBN | : 0199729883 |
This updated edition of a classic study of ethics in business presents an eye-opening account of how corporate managers think the world works, and how big organizations shape moral consciousness. Robert Jackall takes the reader inside a topsy-turvy world where hard work does not necessarily lead to success, but sharp talk, self-promotion, powerful patrons, and sheer luck might. This edition includes a new foreword linking the themes of Moral Mazes to the financial tsunami that engulfed the world economy in 2008.
