Bullies, Tyrants, and Impossible People

Bullies, Tyrants, and Impossible People
Author: Ronald M. Shapiro
Publisher: Crown Currency
Total Pages: 290
Release: 2007-04-24
Genre: Business & Economics
ISBN: 140005012X

The impossible people who make life’s journey so difficult are everywhere—at the office, in restaurants, on airplanes, living next door, members of your own family. They’re . . . • your “nothing is ever good enough” boss • the “no price is ever low enough” client • the next-door neighbor who redefines the meaning of paranoia • the maître d’ who looks through you as if you don’t exist • the father-in-law who you know is always thinking about how much better a life his Janey or Joey would have if only married to someone other than you Ron Shapiro and Mark Jankowski give you a simple and highly effective 4-point plan for dealing with all of them and more—N.I.C.E. Their system shows you how to neutralize your emotions so you don’t just react but act purposefully and wisely. It enables you to identify the type of bully, tyrant, or impossible person you’re facing—the situationally difficult (something has happened that turns an otherwise reasonable person into a temporary terror); the strategically difficult (she has empirical evidence that being difficult is a strategy that gets results); or simply difficult (being difficult is his 24/7 M.O.). Then you’ll learn how to shape the outcome by controlling the encounter and, finally, how to get “unstuck” by exploring your options. Using colorful stories from all walks of life— “He called me the scum of the earth and it went downhill from there,” “First, lock all your vendors in a small room,” and “The boss from hell”—the authors bring their lessons to life, from business life to family life.

Tricky People

Tricky People
Author: Andrew Fuller
Publisher:
Total Pages: 191
Release: 2013
Genre: Interpersonal conflict
ISBN: 9780732298197

Psychologist Andrew Fuller helps us find imaginative ways to deal with the difficult, manipulative and frustrating people we encounter at home, in our social circle and in business. TRICKY PEOPLE profiles the whole range of 'difficult' types we've all encountered at times in social or business situations: back-stabbers, white-anters, blamers, whingers, bullies, tyrants, controllers, charmers, know-it-alls, perfectionists, competitors and the seriously self-obsessed. It offers imaginative yet practical ways to deal with these dangerous and frustrating creatures and identify the slippery techniques they employ to get their way. Buried cleverly within all the humour is an in-depth look at how difficult people manage us for their own ends - and how to overturn that. It helps us understand relationship patterns, office politics, our own shortcomings in our dealings with others, and what a difficult person might be able to teach us.

The Power of Nice

The Power of Nice
Author: Ronald M. Shapiro
Publisher: John Wiley & Sons
Total Pages: 296
Release: 1998-09-29
Genre: Business & Economics
ISBN:

This book features the negotiating strategies of one of the most famous deal makers in sports history. Ronald M. Shapiro's approach is centered around the importance of building relationships. The book includes chapters on win-lose negotiation, win-win negotiation, listening, preparation, proposals, personality types, and unlocking deadlocks.

Bullying in the Workplace

Bullying in the Workplace
Author: John Lipinski
Publisher: Routledge
Total Pages: 422
Release: 2013-08-15
Genre: Psychology
ISBN: 1135126445

Bullying in the workplace is a phenomenon that has recently intrigued researchers studying management and organizational issues, leading to such questions as why it occurs and what causes such harassment. This volume written by experts in a wide range of fields including Industrial and Organizational psychology, Counseling, Management, Law, Education and Health presents research on relational and social aggression issues which can result in lost productivity , employee turnover and costly lawsuits. Understanding this phenomenon is important to managers and employee morale.

The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work

The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work
Author: Margaret R. Kohut
Publisher: Atlantic Publishing Company
Total Pages: 290
Release: 2008
Genre: Business & Economics
ISBN: 1601382367

According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violence each year, leading to millions of dollars lost in employee productivity. Many people believe that bullying occurs only among school-age children and fail to acknowledge the presence and devastating effects of bullying in the workplace. It is time that this destructive issue be addressed and resolved; however, you may be asking yourself how to accomplish such a task. The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with valuable information on the topic, as well as unique solutions to the problem. In this new book, you will learn how to identify the problem of workplace bullying, how to define the workplace bully, how to identify characteristics of a targeted employee, how to identify pathological characteristic of workplace bullies, how to bust bullying, and how to bully-proof your employees. This book also discusses the indicators of a toxic workplace, the causes of workplace bullying, reasons why workplace bullying is perpetuated and unchallenged by other employees, the connection between bullying and lethal workplace violence, and the legal aspects of bullying. Furthermore, you will learn about mob bullying, the effects of bullying on the target, and the effects of bullying on the organization. The author also covers such special topics as workplace bullying in federal, state, and local organizations; the United States armed forces; Fortune 500 companies; and medical organizations, as well as reverse bullying by employees who inappropriately assert harassment and bullying by their superiors even though they have been fairly disciplined for sub-standard job performance. This book goes one step further and provides solutions to end workplace violence, anti-bullying pledges, and examples of zero-tolerance bullying policies. If you are a manager, a supervisor, or even just an employee and you suspect bullying is occurring, you need to read this book. Whether bullying is already happening or you want to be sure it never does, The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with everything you need to know to create a better working environment. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.

Perfecting Your Pitch

Perfecting Your Pitch
Author: Ronald M. Shapiro
Publisher: Penguin
Total Pages: 274
Release: 2014-11-25
Genre: Business & Economics
ISBN: 0142181226

Whether you’re asking for a raise, selling but holding your price, ending a relationship, or talking to children about divorce, success is predicated on planned, effective communication. Yet, most people fail to properly prepare their message. A veteran corporate attorney, sports agent, and expert consultant, Ronald M. Shapiro has spent years developing and honing his negotiation techniques. Now, Shapiro shares the bulletproof system of scripting he calls the Three D’s: Draft, Devil’s Advocate, Deliver. Illustrating his methods with fascinating real-life stories and helpful scripts, he walks readers through the process of creating an effective message, preparing for counterarguments, and delivering the results with confidence and grace. Applicable across a broad range of situations, Perfecting Your Pitch empowers us to get the results we want.

The Power of Nice

The Power of Nice
Author: Ronald M. Shapiro
Publisher: John Wiley & Sons
Total Pages: 295
Release: 2015-01-27
Genre: Business & Economics
ISBN: 1118969626

Learn to get what you want without burning bridges In this revised and updated edition of the renowned classic The Power of Nice, negotiations expert, sports agent, New York Times bestselling author, attorney, business leader and educator, Ron Shapiro, shares the key principles of effective negotiation through a combination of a time-tested process, anecdotes, and exercises. Drawing on his unparalleled experiences from the worlds of sports, law, business and politics, as well as dealing with life issues common to us all, Shapiro takes you through the steps of his systematic approach: The Three Ps, Prepare-Probe-Propose. Learn how to use the process to empower you in negotiations. Regardless of your level of experience or the extent of your confidence, you will get what you want while building stronger relationships for the future. This updated edition contains: Significant new material including an expanded view of its applicability to a broad array of business and life challenges a new streamlined version of the Preparation Checklist a more precise understanding of the concept of WIN-win forewords by Cal Ripken, Jr., and Ambassador Charlene Barshefsky, and an Epilogue highlighting negotiation lessons from the life of Nelson Mandela The book also provides a link to reinforcement of its lessons through the website of the Shapiro Negotiations Institute. Whether you are negotiating with, among others, a customer or client, a boss or government official, or even setting a teenager's curfew or getting a last seat on an airplane, this invaluable guide will help you read the other side and bring the power of human psychology and a time-tested process to the negotiating table. If you're tired of uneven "compromise" and the feeling of being manipulated, turn the tables for good with The Power of Nice, and learn strength from the master himself.

Analyze, Act, Advance

Analyze, Act, Advance
Author: Agustín Argelich Casals
Publisher: Argelich Network Management Services S.L.
Total Pages: 311
Release: 2015-02-25
Genre: Self-Help
ISBN: 8460661407

This is a book of reflections that aims to help you think, an innovative compendium of technology and autodidactic humanism. That humanism suggests building a culture of constant improvement and renewal as a long-term strategy not only in times of crisis but also in times of growth. It is a book that is based on everyday life experiences. It is not an academic text but a book to encourage you to act smart and wise. I do hope that you find in it useful, inspirational, and motivational ideas and that it will positively impact you. We are not facing complex times, but an exciting time in which our great opportunity has not come yet. One way or another, all ages have been challenging. You just need some historical perspective to realize that we now have the best technology, the best communication between humans, and great knowledge of each other. Enjoy for free a book with more than 88000 downloads. You must help and thank the author by posting your comments and evaluations.

Dear Bad Manager

Dear Bad Manager
Author: J’Marie Triggs
Publisher: J'Marie Triggs
Total Pages: 200
Release: 2023-06-29
Genre: Business & Economics
ISBN:

Are you tired of working under a bad manager who makes your professional life miserable? Do you long for a positive work environment where your talents are appreciated, and your voice is heard? Look no further than "Dear Bad Manager: A Guide to Dealing with Difficult Managers." In this empowering and insightful book, you will embark on a transformative journey to overcome the challenges posed by difficult managers. With practical strategies, expert advice, and real-life stories, this guide offers a roadmap to navigate workplace dynamics and unleash your true potential. For employees seeking strategies to navigate the complexities of difficult bosses, this book provides valuable insights and actionable steps to reclaim your power and thrive in any work environment. Discover effective communication techniques, learn to set boundaries, and gain the confidence to address and resolve issues with grace and professionalism. Managers looking to improve their leadership skills and foster positive work environments will find guidance within these pages. Explore the principles of emotional intelligence, learn how to motivate and inspire your team and create a culture of respect and collaboration that drives success. Human Resources professionals and consultants specializing in employee development and well-being will also benefit from the comprehensive resources and tools offered in this book. Gain valuable insights into employee rights, conflict resolution, and fostering a healthy work-life balance to create a thriving organizational culture. "Dear Bad Manager" is your indispensable companion on the journey to professional growth and fulfillment. With its engaging writing style, practical strategies, and empowering message, this book will inspire and equip you to rise above the challenges of difficult managers and create a workplace where everyone can thrive. Don't let a bad manager hold you back any longer. Take control of your career and transform your work life with "Dear Bad Manager: A Guide to Dealing with Difficult Managers." It's time to unlock your potential and create the positive, fulfilling work experience you deserve.

Dangerous Personalities

Dangerous Personalities
Author: Joe Navarro
Publisher: Rodale Books
Total Pages: 258
Release: 2014-10-07
Genre: Psychology
ISBN: 1623361931

What makes a narcissist go from self-involved to terrifying? In this national bestseller, Joe Navarro, a leading FBI profiler, unlocks the secrets to the personality disorders that put us all at risk. “I should have known.” “How could we have missed the warning signs?” ”I always thought there was something off about him.” When we wake up to new tragedies in the news every day—shootings, rampages, acts of domestic terrorism—we often blame ourselves for missing the mania lurking inside unsuspecting individuals. But how could we have known that the charismatic leader had the characteristics of a tyrant? And how can ordinary people identify threats from those who are poised to devastate their lives on a daily basis—the crazy coworkers, out-of-control family members, or relentless neighbors? In Dangerous Personalities, former FBI profiler Joe Navarro has the answers. He shows us how to identify the four most common "dangerous personalities"—the Narcissist, the Predator, the Paranoid, and the Unstable Personality— and how to analyze the potential threat level. Along the way, he provides essential tips and tricks to protect ourselves both immediately and in the long-term, as well as how to heal the trauma of being exposed to the destructive egos in our world.