How to be a Power Connector (PB)

How to be a Power Connector (PB)
Author: Judy Robinett
Publisher: McGraw Hill Professional
Total Pages: 256
Release: 2014-05-23
Genre: Business & Economics
ISBN: 007183074X

Create a personal "power grid" of influence to spark professional and personal success "Other people have the answers, deals, money, access, power, and influence you need to get what you want in this world. To achieve any goal, you need other people to help you do it." -- JUDY ROBINETT As anyone in business knows, strategic planning is critical to achieving long-term success. In How to Be a Power Connector, super-networker Judy Robinett argues that strategic relationship planning should be your top priority. When you combine your specific skills and talents with a clear, workable path for creating and managing your relationships, nothing will stop you from meeting your goals. With high-value connections, you'll tap into a dynamic "power grid" of influence guaranteed to accelerate your personal and professional success. Robinett uses her decades of experience connecting the world's highest achievers with one another to help you build high-value relationships. She reveals all the secrets of her trade, including proven ways to: Find and enter the best network "ecosystem" to meet your goals Reach even the most unreachable people quickly and effectively Get anyone's contact information within 30 seconds Create a "3-D connection" that adds value to multiple people at the same time Access key infl uencers through industry and community events Subtly seed conversation with information about interests and needs Use social media to your best advantage Robinett has based her methods on solid research proving that social groups begin to break up when they become larger than 150 people, and that 50 members is the optimal size for group communication. As such, she has developed what she calls the "5+50+100" method: contact your top 5 connections daily, your Key 50 weekly, and your Vital 100 monthly. this is your power grid, and it will work wonders for your career. Nothing will stop you when you learn How to Be a Power Connector. PRAISE FOR HOW TO BE A POWER CONNECTOR: "Unlike many books in this genre, this one is written by a woman who has lived it.. . . Judy Robinett offers guidance on how to form authentic relationships that bring mutual benefits." -- ADAM GRANT, Wharton professor and New York Times bestselling author of Give and Take "How to Be a Power Connector is like an MBA in networking: an advanced course in finding and developing quality relationships with the people who can make the biggest difference in your professional success." -- IVAN MISNER, founder and chairman of BNI "Talk about power! Follow Judy Robinett's logical, straightforward, and helpfully detailed advice, and you can be a 'Power Connector' yourself! Great ideas, well presented, with no ‘wasted space’ in her argument!" -- DON PEPPERS, coauthor of Extreme Trust: Honesty as a Competitive Advantage "Absolutely brilliant. A step-by-step guide to building a network that will be both invaluable to you and just as valuable to those whose lives you will now have the opportunity to touch. I can't imagine a more powerful book for one who truly desires to be a Power Connector." -- BOB BURG, coauthor of The Go-Giver and author of Adversaries into Allies "In the C-Suite or in your personal life everything comes down to the quality of your relationships. Judy's book helps you attract and maintain the relationships that will get you what you want most. Be a super connector now!" -- JEFFREY HAYZLETT, TV host and bestselling author of Running the Gauntlet

Managing Customer Experience and Relationships

Managing Customer Experience and Relationships
Author: Don Peppers
Publisher: John Wiley & Sons
Total Pages: 517
Release: 2022-04-19
Genre: Business & Economics
ISBN: 1119815347

Every business on the planet is trying to maximize the value created by its customers Learn how to do it, step by step, in this newly revised Fourth Edition of Managing Customer Experience and Relationships: A Strategic Framework. Written by Don Peppers and Martha Rogers, Ph.D., recognized for decades as two of the world's leading experts on customer experience issues, the book combines theory, case studies, and strategic analyses to guide a company on its own quest to position its customers at the very center of its business model, and to "treat different customers differently." This latest edition adds new material including: How to manage the mass-customization principles that drive digital interactions How to understand and manage data-driven marketing analytics issues, without having to do the math How to implement and monitor customer success management, the new discipline that has arisen alongside software-as-a-service businesses How to deal with the increasing threat to privacy, autonomy, and competition posed by the big tech companies like Facebook, Amazon, and Google Teaching slide decks to accompany the book, author-written test banks for all chapters, a complete glossary for the field, and full indexing Ideal not just for students, but for managers, executives, and other business leaders, Managing Customer Experience and Relationships should prove an indispensable resource for marketing, sales, or customer service professionals in both the B2C and B2B world.

Today's Public Relations

Today's Public Relations
Author: Robert L. Heath
Publisher: SAGE
Total Pages: 561
Release: 2006
Genre: Business & Economics
ISBN: 1412926351

'Today's Public Relations' works to redefine the teaching of public relations by discussing it's connection to mass communication, but also linking it to it's rhetorical heritage.

Connected Strategy

Connected Strategy
Author: Nicolaj Siggelkow
Publisher: Harvard Business Press
Total Pages: 157
Release: 2019-04-30
Genre: Business & Economics
ISBN: 1633697010

Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency. In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies. Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategy Integrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry.

Surviving Supply Chain Integration

Surviving Supply Chain Integration
Author: National Research Council
Publisher: National Academies Press
Total Pages: 162
Release: 2000-03-23
Genre: Technology & Engineering
ISBN: 0309173418

The managed flow of goods and information from raw material to final sale also known as a "supply chain" affects everythingâ€"from the U.S. gross domestic product to where you can buy your jeans. The nature of a company's supply chain has a significant effect on its success or failureâ€"as in the success of Dell Computer's make-to-order system and the failure of General Motor's vertical integration during the 1998 United Auto Workers strike. Supply Chain Integration looks at this crucial component of business at a time when product design, manufacture, and delivery are changing radically and globally. This book explores the benefits of continuously improving the relationship between the firm, its suppliers, and its customers to ensure the highest added value. This book identifies the state-of-the-art developments that contribute to the success of vertical tiers of suppliers and relates these developments to the capabilities that small and medium-sized manufacturers must have to be viable participants in this system. Strategies for attaining these capabilities through manufacturing extension centers and other technical assistance providers at the national, state, and local level are suggested. This book identifies action steps for small and medium-sized manufacturersâ€"the "seed corn" of business start-up and developmentâ€"to improve supply chain management. The book examines supply chain models from consultant firms, universities, manufacturers, and associations. Topics include the roles of suppliers and other supply chain participants, the rise of outsourcing, the importance of information management, the natural tension between buyer and seller, sources of assistance to small and medium-sized firms, and a host of other issues. Supply Chain Integration will be of interest to industry policymakers, economists, researchers, business leaders, and forward-thinking executives.

Adversaries and Allies

Adversaries and Allies
Author: Alan Axelrod
Publisher: Sterling Publishing Company, Inc.
Total Pages: 196
Release: 2009
Genre: Business & Economics
ISBN: 9781402754111

Playing the game of businessand lifeinvolves creating strategic alliances, and developing, managing, and ending those relationships as required. Skilled gamers quickly recognize both present and potential adversaries and allies, and they calculate tactics for converting useful opponents into partnerseven, occasionally, to transform cronies into challengers. Why? Because, by definition, an enemy cannot betray you; only a friend can, so it s important to choose them well. Whether in industry or on the world stage, good leaders know how to pinpoint the people who should be by their side; they re also willing to make enemies who can be trusted to oppose them. Deciding who s who is what matters, offering the potential of risk and reward. That s how the game goesand here s how to win it. RISK is a trademark of Hasbro and is used with permission. (C) 2008 Hasbro. All Rights Reserved. Licensed by Hasbro."

Strategic Partnerships

Strategic Partnerships
Author: Robert Wallace
Publisher: Kaplan Publishing
Total Pages: 0
Release: 2004-09-07
Genre: Business & Economics
ISBN: 9781607140603

Build long-term success though mutually beneficial relationships with larger business entities. An estimated 20,000 corporate alliances have been formed worldwide over the past two years. Such strategic alliances can provide business owners with long-term security, new revenue channels, and, often, the anchor needed to maintain stability in otherwise turbulent waters. A successful joint venture can open the door to a world of future partnership opportunities, says renowned entrepreneur Robert Wallace. In Strategic Partnerships: An Entrepreneur's Guide to Joint Ventures andAlliances, he outlines a framework business owners can use to conceive, develop, and execute such relationships between themselves and larger organizations. Based on the author's 20 years of field research, readers will learn how to: * Evaluate the suitability of a potential joint venture partner. * Establish relationship boundaries to define how partnering companies can work together through processes and complications. * Keep relationships fun, exciting, and profitable. * Properly and legally bring joint venture arrangements to a close. Most chapters conclude with a case study of a business illustrating the chapter topic, along with an interview with an executive from a major corporation. The stories and interviews give readers real-life takeaways that they can relate and apply to their own situations, providing them with a specific tool to move forward in their development. Robert Wallace is a longtime entrepreneur sought after for his expertise in engineering, telecommunications, systems development, business development, intrapreneurship, and entrepreneurship. He is the founder and chairman of a minority-owned IT consulting firm, and of a Web portal fostering the development of minority and women entrepreneurs. In 2000, Wallace was selected as the only small business member of the GE Center for Financial Learning Advisory Board.

Strategic Workforce Planning

Strategic Workforce Planning
Author: Ross Sparkman
Publisher: Kogan Page Publishers
Total Pages: 281
Release: 2018-02-03
Genre: Business & Economics
ISBN: 0749482028

Strategic Workforce Planning is a practical guide to effectively assess, manage and prepare for current and future workforce requirements. It demystifies the often complex and seemingly technical world of strategic workforce planning to explain what it is, why it's necessary and most importantly, how to do it. Packed full of advice and real-world examples, Strategic Workforce Planning is a playbook for workforce planning from beginning to end. It enables HR professionals to answer core business questions including how do I analyze future hiring demand? How do I assess what skills will be required in the future? How should I prioritize investments like training and development? How do I assess the supply of talent around the world? How do I identify the business drivers that impact workforce demand? It also covers the impact of artificial intelligence (AI), automation and machine learning on the global workforce and how to deal with these implications. Whether you're a start-up, small business or a large corporate, this book will show you how to align people strategy with company strategy to ensure your organization maintains its competitive advantage.

Strategic Relationships at Work (PB)

Strategic Relationships at Work (PB)
Author: Wendy Murphy
Publisher: McGraw Hill Professional
Total Pages: 289
Release: 2014-07-04
Genre: Business & Economics
ISBN: 0071824782

THE MUST-HAVE GUIDE TO MENTORING For managers. For entry level. For executives. For entrepreneurs. For everyone. With job mobility increasing, globalization expanding, and technology advancing, you need more than a steady job and a solid network to keep your career on track. You need mentors--to learn and to grow--whether you're just starting out, are firmly established, or at the top of your profession. Everyone has something to learn, and everyone has something to teach. Introducing Strategic Relationships at Work: The first comprehensive mentoring guide written specifically for 21st-century career building, this entrepreneurial approach to work relationships addresses the key issues of our time: Job Mobility: How to make personal connections you can transfer from job to job Globalization: What you can learn from new mentors in a larger global context Technology: How to engage with the latest advances in social media and technology Pace of Change: What you can do to keep up--with a little help from your friends Using simple tools and proven strategies, this essential guide shows you how to leverage the relationships you already have to map out a new developmental network that grows with your career. You'll learn the secrets of companies with excellent developmental cultures, including IBM, Procter & Gamble, Sodexo, and KPMG. You'll discover the most effective ways to develop new talent in your workplace through formal programs that leverage mentors, sponsors, coaches, reverse mentors, and mentoring circles. You'll learn how leaders create work cultures where both formal and informal mentoring thrive. And you'll find handy charts and checklists to assess your work, your relationships, and your career path. MENTORING FOR THE NEW MILLENNIUM Whether you plan to move in and out of the workforce, make lateral or nontraditional career moves, or simply want to learn or teach new skills, Strategic Relationships at Work will help you take control of your destiny--and build the career or company that you envision. This powerful guide helps you leverage your interpersonal skills using the most effective tools available. You'll find ready-to-use checklists and worksheets, self-assessments, refl ective exercises, graphs, charts, and other visual tools to map out your own personal network of developers inside and outside of work. This is how you build a career that grows along with you. This is Strategic Relationships at Work. "Receiving and providing mentoring are crucial for professional growth at any age, but too often we leave these learning opportunities to chance. This much-needed book offers a smart, practical plan for taking charge of our own development by building authentic relationships throughout our careers." -- JOHN R. RYAN, President and CEO, Center for Creative Leadership "Murphy and Kram show us why you can't go it alone--no matter how talented or hardworking you are--and that the best route to cultivating great mentors is learning to be a great mentee." -- SHEILA HEEN, coauthor of Thanks for the Feedback and Difficult Conversations "A perennial resource for people at all phases of their careers." -- RANDY EMELO, President and CEO, Triple Creek River "Life is tough enough--make it easier by reading this book and following the authors' insights." -- RICHARD BOYATZIS, PhD, coauthor of Primal Leadership