Building Cultures And Climates For Effective Human Services
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| Author | : Anthony L. Hemmelgarn |
| Publisher | : Oxford University Press |
| Total Pages | : 396 |
| Release | : 2018-07-13 |
| Genre | : Business & Economics |
| ISBN | : 0190455306 |
It is widely acknowledged that many healthcare, behavioral health, and social service organizations provide less-than-optimal services and that the challenge of improving services depends on successfully changing organizational culture and climate. However, there are almost no organizational-level strategies that have been tested with randomized controlled trials. Building Cultures and Climates for Effective Human Services addresses the need for evidence-based organizational strategies for improving human service quality and outcomes by uniquely describing the authors' own case examples, nationwide studies, and randomized controlled trials to explain how organizational culture and climate can be assessed and changed. The two authors use their decades of research and practice experience in assessing and changing human service organizations to explain how organizations can improve the services they provide using the authors' ARC model, which effectively removes service barriers and supports the implementation of evidence-based practices and other innovations. The book also blends case examples with research from nationwide studies, regional experiments, and randomized controlled trials to explain the ARC model of organizational effectiveness and how it works to improve services. It provides a balance between theory, empirical research, and actual case examples to help researchers, organizational consultants, administrators, and service providers gain a practical understanding of how culture and climate affect services and how they can be improved. Furthermore, the text describes the three ARC strategies, each composed of multiple elements, to: (1) embed key organizational principles, (2) implement core organizational component tools, and (3) apply mental models to alter shared reasoning and beliefs that affect success. No other organizational-level strategies for improving services have been so well documented and tested.
| Author | : Anthony L. Hemmelgarn |
| Publisher | : Oxford University Press |
| Total Pages | : 249 |
| Release | : 2018-07-13 |
| Genre | : Business & Economics |
| ISBN | : 0190455292 |
It is widely acknowledged that many healthcare, behavioral health, and social service organizations provide less-than-optimal services and that the challenge of improving services depends on successfully changing organizational culture and climate. However, there are almost no organizational-level strategies that have been tested with randomized controlled trials. Building Cultures and Climates for Effective Human Services addresses the need for evidence-based organizational strategies for improving human service quality and outcomes by uniquely describing the authors' own case examples, nationwide studies, and randomized controlled trials to explain how organizational culture and climate can be assessed and changed. The two authors use their decades of research and practice experience in assessing and changing human service organizations to explain how organizations can improve the services they provide using the authors' ARC model, which effectively removes service barriers and supports the implementation of evidence-based practices and other innovations. The book also blends case examples with research from nationwide studies, regional experiments, and randomized controlled trials to explain the ARC model of organizational effectiveness and how it works to improve services. It provides a balance between theory, empirical research, and actual case examples to help researchers, organizational consultants, administrators, and service providers gain a practical understanding of how culture and climate affect services and how they can be improved. Furthermore, the text describes the three ARC strategies, each composed of multiple elements, to: (1) embed key organizational principles, (2) implement core organizational component tools, and (3) apply mental models to alter shared reasoning and beliefs that affect success. No other organizational-level strategies for improving services have been so well documented and tested.
| Author | : Thomas Packard |
| Publisher | : Oxford University Press |
| Total Pages | : 443 |
| Release | : 2021 |
| Genre | : Law |
| ISBN | : 0197549993 |
"Human service organizations are faced with environments of volatility, uncertainty, complexity, and ambiguity. The COVID-19 pandemic, other healthcare challenges, expectations for evidence-based practice usage, and racial justice are vivid examples. Clients and communities deserve effective services delivered by competent, compassionate, and committed staff members. Taxpayers, donors, philanthropists, policy makers, and board members deserve to have their contributions used to deliver programs that are effective and efficient. All these forces create demands and opportunities for organizational change. Planned organizational change can happen at the level of a program, division, or an entire organization. Administrators and other staff will need complementary skills in leading and managing organizational change. Staff deserve opportunities to have their unique competencies used to achieve organizational goals. Organizational change involves leading and mobilizing staff to address problems, needs, or opportunities facing the organization by using change processes which involve both human and technical aspects of the organization"--
| Author | : Bowen McBeath |
| Publisher | : Routledge |
| Total Pages | : 372 |
| Release | : 2020-09-10 |
| Genre | : Education |
| ISBN | : 1000069656 |
This book provides panoramic overviews of critical human service organizational and management practice challenges, as well as new and needed research frontiers. The Future of Human Service Organizational & Management Research: Navigating Complex Frontiers invites researchers, educators, and practitioners to explore: the intersection of the complex environment of public and private human service organizations; and the rise and uncertain effects of new developments in social work, public policy and public management, and other helping professions. The contributors identify how future generations of macro practitioners and scholar-researchers can: Improve service delivery and program effectiveness; Implement evidence-based practices and evidence-informed practices; Promote leadership and social innovation; Build linkages across micro, meso, and macro levels of practice; Train organizational leaders and educate practitioners; and Advocate for more socially just visions of social welfare and society. This edited collection argues that human service organizational and management practice and research are needed to support new discoveries in social welfare, social work, and related professions. This book was originally published as a special issue of the journal, Human Service Organizations: Management, Leadership & Governance.
| Author | : Julie Hodges |
| Publisher | : Kogan Page Publishers |
| Total Pages | : 289 |
| Release | : 2024-02-03 |
| Genre | : Business & Economics |
| ISBN | : 1398612561 |
The only way to achieve successful business change is by engaging employees and making the transformation people-centric. This book explains how to achieve this. Written by a leading voice in the change management industry who has both academic and practitioner experience, People-Centric Organizational Change is a practical guide for change professionals and postgraduate students. It covers everything from what people-centric change is and why it's essential to engage people with the change through to the importance of the communication of change and how to do this effectively with a distributed workforce in a hybrid working environment. Using evidence-based research, this book fully explores the human dynamic of change, explains how to promote collaboration between colleagues and shows how to involve line managers in the change process. There is also advice on how to encourage staff to see change as an opportunity rather than a threat. People-Centric Organizational Change also includes discussion of the impact of change on employee wellbeing as well as the relationship between Equality, Diversity and Inclusion (EDI) and change. There is also advice on how to build people-centric initiatives into an overall change strategy. It is full of country agnostic tools and tips that can be used across cultures as well as frameworks and skills that can be applied in public, private and third sector settings. Global case studies and examples throughout help to put the content into context and show how a people-first approach to change works in practice. Online resources include PowerPoint slides for each chapter.
| Author | : Mark G. Ehrhart |
| Publisher | : Routledge |
| Total Pages | : 421 |
| Release | : 2013-11-20 |
| Genre | : Psychology |
| ISBN | : 1317934393 |
The fields of organizational climate and organizational culture have co-existed for several decades with very little integration between the two. In Organizational Climate and Culture: An Introduction to Theory, Research, and Practice, Mark G. Ehrhart, Benjamin Schneider, and William H. Macey break down the barriers between these fields to encourage a broader understanding of how an organization’s environment affects its functioning and performance. Building on in-depth reviews of the development of both the organizational climate and organizational culture literatures, the authors identify the key issues that researchers in each field could learn from the other and provide recommendations for the integration of the two. They also identify how practitioners can utilize the key concepts in the two literatures when conducting organizational cultural inquiries and leading change efforts. The end product is an in-depth discussion of organizational climate and culture unlike anything that has come before that provides unique insights for a broad audience of academics, practitioners, and students.
| Author | : Charles A. Glisson |
| Publisher | : John Wiley & Sons |
| Total Pages | : 288 |
| Release | : 2012-07-23 |
| Genre | : Political Science |
| ISBN | : 1118240200 |
A solid, theory-to-practice guide to contemporary mezzo and macro social work Written by a renowned team of scholars, Social Work Practice with Groups, Communities, and Organizations focuses on the contemporary theory and practice of social work. Each chapter delves deeply into the key theoretical considerations surrounding a particular practice area, exploring the clinical implications of each. Spanning the full range of both mezzo and macro practice areas, the authors thoroughly look at the assessment of and interventions with group, community, organizational, and institutional settings. The most authoritative book in this field, Social Work Practice with Groups, Communities, and Organizations features: A focus on evidence-based approaches to assessment and intervention for each practice area discussed Comprehensive coverage of the most important new and emerging practice technologies in mezzo and macro social work Current and emerging demographic, social, political, and economic trends affecting mezzo and macro practice An array of pedagogical aids, including Key Terms, Review Questions for Critical Thinking, and Online Resources Content closely aligned with social work accreditation standards (EPAS) Providing a solid review of the entire scope of contemporary mezzo and macro social work practice, Social Work Practice with Groups, Communities, and Organizations is both an indispensable educational text for students and a valuable working resource for practitioners who work with groups, communities, and organizations of all sizes.
| Author | : Benjamin Schneider |
| Publisher | : Pfeiffer |
| Total Pages | : 0 |
| Release | : 2009-11-23 |
| Genre | : Business & Economics |
| ISBN | : 9780470622032 |
Sponsored by the Society for Industrial and Organizational Psychology, a division of the American Psychological Association. Reveals how examining climate and culture together can advance understanding of the behavior of individuals within organizations, as well as overall organizational performance in such diverse areas as financial planning, marketing, and human resource development.
| Author | : Linwood H. Cousins |
| Publisher | : SAGE Publications |
| Total Pages | : 1603 |
| Release | : 2014-09-05 |
| Genre | : Social Science |
| ISBN | : 148334665X |
Encyclopedia of Human Services and Diversity is the first encyclopedia to reflect the changes in the mission of human services professionals as they face today’s increasingly diverse service population. Diversity encompasses a broad range of human differences, including differences in ability and disability, age, education level, ethnicity, gender, geographic origin, religion, sexual orientation, socioeconomic class, and values. Understanding the needs and problems of Asian Americans, Hispanic Americans, the deaf, the blind, the LGBT community, and many other groups demands an up-to-date and cutting-edge reference. This three-volume encyclopedia provides human services students, professors, librarians, and practitioners the reference information they need to meet the needs of an increasingly diverse population. Features: 600 signed entries are organized A-to-Z across three volumes. Entries, authored by key figures in the field, conclude with cross references and further readings. A Reader’s Guide groups related articles within broad, thematic areas, such as aging, community mental health, family and child services, substance abuse, etc. A detailed index, the Reader’s Guide, and cross references combine for search-and-browse in the electronic version. A helpful Resource Guide guides students to classic books, journals, and web sites, and a glossary assists them with the terminology of the field. Available in both print and electronic formats, Encyclopedia of Human Services and Diversity is an ideal reference for students, practitioners, faculty and librarians.
| Author | : Elaine Congress, DSW, MSW |
| Publisher | : Springer Publishing Company |
| Total Pages | : 409 |
| Release | : 2012-10-01 |
| Genre | : Social Science |
| ISBN | : 082610830X |
Multicultural Perspectives in Social Work Practice with Families is in its thirdedition and continues to expand the depth and breadth with which culturemay be understood and the impact of culture in working with families.Congress, Gonzalez, and their contributors have updated this text to includea focus on evidence-based practice, 10 additional chapters, revision of avaluable assessment tool, and a culturagram. This book clearly is an essentialresource for social workers committed to culturally sensitive practice."--Journal of Teaching in Social Work Encompassing the most current issues faced by multicultural families across the lifespan and the social workers who serve them, this popular textbook contains ten new chapters and provides content that has been significantly expanded throughout. These new and reconceived chapters offer professors and social work graduate students a broader and more comprehensive take on the key issues that arise when treating families from diverse cultural backgrounds and current, evidence-based models for assessment and treatment. New chapters include: Evidence-based models of care for ethnically-diverse families Practice with Asian-American families Practice with Native American and indigenous families Practice with Hispanic families Practice with Arab families Practice with adolescents Practice with families when there is risk of suicide Practice with families dealing with substance use and abuse Practice with families around health issues Legal issues with immigrants Contributors to the text are leaders in the field of multicultural issues that encompass a wide range of racial and ethnic populations. Updated case studies, vignettes, and statistical data illustrate the book's content.
