Interpersonal skills are important for communicating and working with groups and individuals in your personal and professional life. People with strong interpersonal skills tend to build good relationships and can work well with others. They understand family, friends, coworkers and clients well. Interpersonal skills influence business cultures because they affect job performance, which in turn helps to decide the outcome of a company's success. Interpersonal skills include interaction with others, good communication skills, active listening skills, and attitude. Companies should realize that interpersonal skills are not learned in a classroom; rather they are characteristics that an individual may possess naturally. But these skills can be honed. Often referred to as soft skills, interpersonal skills allow people to communicate effectively, handle conflicts, and respond to others' needs accordingly. In an ever-changing job market, these skills teach workers and business owners how to be agile, solve complex problems, perform critical thinking on their feet, and manage diverse relationships both internally and externally. Measuring a potential employee's ability to interact with others in a respectful and appropriate manner determines how they are likely to thrive in a team-oriented environment