Beyond Service
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Author | : Greg McElligott |
Publisher | : University of Toronto Press |
Total Pages | : 350 |
Release | : 2001-01-01 |
Genre | : Political Science |
ISBN | : 9780802047663 |
Greg McElligott traces neoconservative labour market policy from its international origins to the local offices of the Canadian state.
Author | : United States. Congress. House. Committee on Armed Services. Oversight and Investigations Subcommittee |
Publisher | : |
Total Pages | : 200 |
Release | : 2010 |
Genre | : Military education |
ISBN | : |
Author | : David Whitfield |
Publisher | : iUniverse |
Total Pages | : 75 |
Release | : 2007-05 |
Genre | : Business & Economics |
ISBN | : 0595422829 |
"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce
Author | : La'Wana Harris |
Publisher | : Berrett-Koehler Publishers |
Total Pages | : 177 |
Release | : 2019-05-28 |
Genre | : Business & Economics |
ISBN | : 1523098686 |
"La'Wana Harris has opened this coach's eyes to the power of coaching practices to create new paths for diversity and inclusion work—whether or not you are formally trained as a coach. Please read this book and help create workplaces with honest engagement and access for all." —Marshall Goldsmith, Thinkers 50 #1 Executive Coach and two-time #1 Leadership Thinker in the world The ugly truth about diversity is that some people worry they must give up their power for others to have a chance. La'Wana Harris's Inclusion Coaching method helps people realize that sharing power isn't the same as losing it. The elephant in the room with diversity work is that people with privilege must use it to allow others equal access to power. This is often why diversity efforts falter—people believe in diversity until they feel that they have to give something up. How do we talk them through this shift? La'Wana Harris introduces Inclusion Coaching, a new tool based on cutting-edge research that identifies the stages of preparation, implementation, and “self-work” necessary to help individuals, teams, and organizations build a sustainable culture of inclusion. Harris's six-stage COMMIT model—Commit to courageous action, Open your eyes and ears, Move beyond lip service, Make room for controversy and conflict, Invite new perspectives, and Tell the truth even when it hurts—provides a proven process for making people aware of their own conscious and unconscious biases and concrete steps to make inclusion an embedded reality. Harris offers managers and diversity coaches new models to empower everyone from employees to CEOs to “do” inclusion and address deep-rooted biases that are often invisible. She addresses the growing need to challenge bias and build authentic cultures where everyone can feel a sense of belonging.
Author | : Whitfield David B. |
Publisher | : iUniverse |
Total Pages | : 102 |
Release | : 2009-12 |
Genre | : Business & Economics |
ISBN | : 1440187061 |
"I believe that David has struck upon the foundational benchmark of service for the next business generation. It is a true master that can impart knowledge in an entertaining fashion. This book is the valuable resource for any proactive success-minded leader that intends on exceeding expectations." -Dr. Julian L. Evans "A fresh look at putting the customer at the heart of marketing. It's an enjoyable look at creating an experience that customers will associate positively with your product or service." -Dr. Diane Troyer, president, Cy-Fair College "The key to success for any business is customer satisfaction, and this little book gets to the essence of how to take care of customers in an entertaining, memorable, and effective manner. It is a valuable tool for all of us that are striving to earn loyal customers." -Darcy Mingoia, president, Cy-Fair Houston Chamber of Commerce
Author | : Pamela Zembiec |
Publisher | : |
Total Pages | : 334 |
Release | : 2014-04-18 |
Genre | : Biography & Autobiography |
ISBN | : 9781478729358 |
The Zembiec family was living the American dream. They had a wonderful daughter, a beautiful home and a promising future. All was just as Doug had promised his wife Pamela long before their wedding day in 2005. "If you think it, you will become it." Doug would always say. He, himself, was a much loved and respected Marine Corps Officer, who always turned his dreams into reality. On Friday, May 11, 2007, all those dreams were shattered when Doug was killed in action during a night mission in Badgdad, Iraq. Life would never be the same... Selfless Beyond Service takes you through the eyes and heart of Major Douglas Zembiec's widow, Pamela, as she recalls the days and months following his death while also taking you back in time to celebrate his life. His life, not only as a Marine, but as a husband, son and father.
Author | : Lois Peterson |
Publisher | : Orca Book Publishers |
Total Pages | : 129 |
Release | : 2011-04-01 |
Genre | : Juvenile Fiction |
ISBN | : 1554698197 |
Key Selling Points New, enhanced features (dyslexia-friendly font, cream paper, larger trim size) to increase reading accessibility for dyslexic and other striving readers.
Author | : Alison Crosby |
Publisher | : Rutgers University Press |
Total Pages | : 283 |
Release | : 2019-05-10 |
Genre | : History |
ISBN | : 0813598982 |
Winner of the 2021 Raphael Lemkin Book Award from the Institute for the Study of Genocide Honorable Mention, 2020 CALACS Book Prize Beyond Repair? explores Mayan women’s agency in the search for redress for harm suffered during the genocidal violence perpetrated by the Guatemalan state in the early 1980s at the height of the thirty-six-year armed conflict. The book draws on eight years of feminist participatory action research conducted with fifty-four Q’eqchi’, Kaqchikel, Chuj, and Mam women who are seeking truth, justice, and reparation for the violence they experienced during the war, and the women’s rights activists, lawyers, psychologists, Mayan rights activists, and researchers who have accompanied them as intermediaries for over a decade. Alison Crosby and M. Brinton Lykes use the concept of “protagonism” to deconstruct dominant psychological discursive constructions of women as “victims,” “survivors,” “selves,” “individuals,” and/or “subjects.” They argue that at different moments Mayan women have been actively engaged as protagonists in constructivist and discursive performances through which they have narrated new, mobile meanings of “Mayan woman,” repositioning themselves at the interstices of multiple communities and in their pursuit of redress for harm suffered.
Author | : Tom Orent |
Publisher | : |
Total Pages | : 201 |
Release | : 2000 |
Genre | : Dentist and patient |
ISBN | : |
Author | : Susie Tate |
Publisher | : Createspace Independent Publishing Platform |
Total Pages | : 338 |
Release | : 2016-04-17 |
Genre | : |
ISBN | : 9781523783601 |
Everybody loves Katie; with her bubbly personality, her beauty, her never-ending supply of care and support for her patients and friends, and her huge sense of fun, there's very little to dislike. Yes, she's a bit scatty, she tends not to sweat the small stuff (like an engine light on her dashboard - that is until her Mini won't actually start any more), and she can talk the hind legs off a donkey, but none of that stops most people from thinking she's pretty damn adorable. Well, most people, other than Sam, that is. Sam is anything but bubbly. His surly demeanour is the complete opposite of Katie's, and over the six years that she's known him one thing has become very clear: Sam cannot stand her. The fact that he makes her nervous doesn't help the situation. Around Sam her verbal diarrhoea seems ten times worse, the snort that she tries to hold in when she laughs refuses to be suppressed, and her clumsiness assumes clown-like proportions. If only he weren't quite so intimidating, she might be able to act like a normal human being, but his sheer masculine beauty is enough to throw her off before she's even spoken to him. Then there's the fact that he looks at her like she's something he's scraped off his shoe. The combination is enough to short-circuit her brain. Katie may be bubbly and bright but unfortunately her past is not, and it's started leaking into her present. She hides her fear from her friends as they have problems of their own, but when Sam finds out the potential danger she's in, for some reason he is furious. Then again, there's a reason Sam is the way he is. He has his own demons to contend with. Shutting himself off and burying his pain has been working well for him over the last six years since leaving the Special Forces, so the last thing he wants is to spend any time with the one woman that cuts through the numbness he surrounds himself with and actually makes him feel again. But he simply can't stand by if Katie is in danger; he can't allow her to be hurt. Unfortunately there are other ways to be hurt, and by getting closer to Katie, Sam may inflict more damage than her past ever could. Because Sam is damaged, and some things are beyond repair. This is a full-length contemporary romance / romantic comedy with its own HEA and no cliffhanger.Praise for Beyond Repair "Fast paced and the author did a great job with the characters. Recommend to everyone who loves a romance between a tortured soul and bubbly, rainbow living angel." Star Angel's Reviews "I really enjoyed this read and cannot wait for the next book Susie Tate comes out with. This is a great series to read if you like the medical background of a show like Grey's Anatomy with the light humor of your favorite romantic comedy." Wicked Little Pixie Reviews "A must read series that begs to be on everyone's e-readers and shelves. Love, understanding, patience and passion - Perfection." The Book Fairy Reviews"This series has suspense, great banter, friendship, love and drama: what more could a reader want?" Scandalous Book Blog "I really enjoyed the book and am looking forward to Goody's story next. Once I started this one I couldn't put it down. Would recommend." Words Turn Me On Book Blog "This story had me hooked from the beginning to the end and I've only just managed to put it down." "Really enjoyed the ending especially the epilogue." Mizz Clare Book Blog. Warning - This story contains some swearing and violence. Author Background Susie Tate is a general practitioner now, but she has also spent years working in hospital medicine. This the first of her books to be set in general practice and she hopes that it will give readers a feel for what it's like behind the scenes, as well as being a funny, at times heartbreaking story.