Beyond "Hello"

Beyond
Author: Jeannie Davis
Publisher: Now Hear This
Total Pages: 0
Release: 1999
Genre: Customer services
ISBN: 9780944918043

Beyond Hello won first place in the Business Category of the Colorado Independent Publishers Association (CIPA) Annual Book Awards. And has appeared on the Tattered Cover (Denver, CO) Bookstore's Top 10 Best Selling Business Books List several times.The book's tone is conversational, allowing readers to focus on painting a positive self-portrait. It includes exercises, stories and examples of how attitude, telephone etiquette, communication styles and listening skills impact the bottom line. Each chapter offers value-added tips to help improve rapport-building skills, enhance customer interaction and retain and strengthen relationships through excellent customer service. This comprehensive and well-written tutorial will help you improve every telephone interaction you have with your valued customers.

Beyond Hello: Rekindling the Human Spirit One Conversation at a Time

Beyond Hello: Rekindling the Human Spirit One Conversation at a Time
Author: Kristi Blakeway
Publisher:
Total Pages: 196
Release: 2019-10-02
Genre: Biography & Autobiography
ISBN: 9781951131913

Every one of us has a story worth hearing. In 2009, Kristi Blakeway invited her students to give back to the homeless in Canada's poorest neighborhood-Vancouver's Downtown Eastside. Rather than handing out food and clothing, Blakeway and her students invited the homeless to tell their stories. What was meant to be a one-day act of giving spiraled into a decade-long labor of love.Beyond HELLO is a compilation of stories from the streets blended with wisdom gained from those who have lost it all. Blakeway weaves life stories of the homeless community with her personal and unexpected journey into forgiveness. She encourages us all to go Beyond HELLO, to see those who are often invisible, to connect with compassion, and to rekindle the human spirit one conversation at a time. With each book sold, a donation will be made to A Better Life Foundation to buy a meal for someone living on the streets."Kristi's commitment to listen to people as they share their stories about who they are, where they come from and who they want to be touches upon the humanity of those who have been forgotten." Selina RobinsonBC Minister of Housing"Isolation is the single biggest cause of addiction and instability. By connecting with those in need, we deepen our understanding of the issues, create space for healing, and open our hearts to the solutions. I hope that everyone can see themselves through Kristi's example and help to create better lives for all of us. The time is now."Mark BrandCEO - Mark Brand Inc. & A Better Life Foundation

Hello Numbers! What Can You Do?

Hello Numbers! What Can You Do?
Author: Edmund Harriss
Publisher: The Experiment
Total Pages: 40
Release: 2020-11-24
Genre: Juvenile Nonfiction
ISBN: 1615196846

Learning meets wonder when you invite numbers to come play in your imagination! First think of One peeking out from the night Like a point, or a dot, or a shimmering light. But when One finds a friend to run from or run to, Then we can’t call both “One”—that new One must be Two! And should you want something to go in between, You’ll need a new number, a number like Three. Four makes a square when it’s standing around, But what would you see if it flies off the ground? And then when another new One comes to mind, Yell out its name if you know it . . . it’s Five! Do you like the way that these numbers are sounding? Then join our adventure to count beyond counting! Hello Numbers! What Can You Do? is not like any other counting book. As each “new One” appears on the scene, the numbers’ antics hint at ever-deeper math. Young readers ages 3 to 6 will not only count along, but begin to wonder about symmetry, angles, shapes, and more. Written by the mathematician-and-poet team Edmund Harriss and Houston Hughes, and illustrated by longstanding New York Times artist Brian Rea, this rollicking, rhyming book will take you to a whole new world of numbers.

Bel Air

Bel Air
Author: Katherine Stone
Publisher: Katherine Stone
Total Pages: 460
Release: 2022-03-15
Genre: Family & Relationships
ISBN:

All that glitters isn't gold . . . sometimes it's love. In the lush, sun-bright splendor of southern California, three women, three friends, search for the courage to dream, to trust, to love. But there are dark secrets and hidden betrayals that must first be overcome. A terrible accident has stolen Allison Fitzgerald’s dreams, and it has taught her that life is too precious—and too fragile—to waste. So when she meets a man who evokes a passion in her that she has never known before, she surrenders to his love without questioning his secretive past. Gifted and beautiful actress Winter Carlyle has learned, from painful experience, that the people she loves always leave her, and that it is far too dangerous to care, and that she is only liked when she is pretending to be someone she is not. Still, she is willing to risk everything for the doctor who sees beyond the pretense . . . But is he willing to risk everything for her? Emily Rousseau only feels safe, only feels free, when she is behind the lens of her camera, safe and free from the men who want her, and want to hurt her. The portraits she takes are works of art, and there is one man, unlike any other man she has ever known, who sees not only the talent in her work, but the loveliness in her. But can she accept the love, and face the demons, that will free her from her past? Praise for the novels of Katherine Stone: “Remarkably romantic and thoroughly enchanting.”—Rendezvous on Pearl Moon “Poignant . . . Cass is an intrepid heroine, but it is Chase who wins our hearts when he refuses to allow Cass’s seeming betrayal to stop him from protecting his beloved.” —Midwest Book Review on Bed of Roses “Fairytale elements mix with those of a present day romance for . . . thoroughly enjoyable results.”—Kirkus Reviews on Rainbows “With this tightly woven, suspenseful plot, peopled with memorable characters, Stone has produced another surefire hit.”—Booklist on Imagine Love “Sweeping drama . . . Her most emotionally charged and intricate story of love yet.”—Romantic Times on Imagine Love “Alluring . . . Fascinating . . . Each page brings a new adventure, every plot twist another question begging to be answered.”—Rendezvous on Imagine Love Katherine Stone writes “in the vein of Danielle Steel and Sandra Brown”—Library Journal Katherine Stone's "high quality romance ranks right up there with Nora Roberts."—Booklist

Bluebird

Bluebird
Author: Sharon Cameron
Publisher: Scholastic Inc.
Total Pages: 372
Release: 2021-10-05
Genre: Young Adult Fiction
ISBN: 1338355988

Author of Reese's Book Club YA Pick The Light in Hidden Places, Sharon Cameron, delivers an emotionally gripping and utterly immersive thriller, perfect for fans of Ruta Sepetys's Salt to the Sea. In 1946, Eva leaves behind the rubble of Berlin for the streets of New York City, stepping from the fiery aftermath of one war into another, far colder one, where power is more important than principles, and lies are more plentiful than the truth. Eva holds the key to a deadly secret: Project Bluebird -- a horrific experiment of the concentration camps, capable of tipping the balance of world power. Both the Americans and the Soviets want Bluebird, and it is something that neither should ever be allowed to possess. But Eva hasn't come to America for secrets or power. She hasn't even come for a new life. She has come to America for one thing: justice. And the Nazi that has escaped its net. Critically acclaimed author of The Light in Hidden Places Sharon Cameron weaves a taut and affecting thriller ripe with intrigue and romance in this alternately chilling and poignant portrait of the personal betrayals, terrifying injustices, and deadly secrets that seethe beneath the surface in the aftermath of World War II.

Compelling Conversations

Compelling Conversations
Author: Eric H. Roth
Publisher: Chimayo Press
Total Pages: 120
Release: 2011-03
Genre: Foreign Language Study
ISBN: 098261781X

This English as a Foreign Language (EFL) textbook includes thematic chapters to create quality conversations and uses conversation starters, interview questions, classic quotations, paraphrasing exercises, and traditional proverbs to create hours of English conversation and class discussions for native Vietnamese speakers.

It's Doing My Head In: Leading complex organisations with a Palaeolithic brain

It's Doing My Head In: Leading complex organisations with a Palaeolithic brain
Author: Max Coates
Publisher: John Catt
Total Pages: 182
Release: 2018-02-23
Genre: Education
ISBN: 1398382965

Max Coates' erudite but immensely readable book on leadership is unlike any other. Max, with humanity, explores the destructive nature of stress and shows us how failure to understand its genesis will wreak havoc on the life of a leader - both professionally and personally. This is a personal take on leadership; yet it is also packed with masses of scholarly references to prompt further reading and research for the curious reader. Anyone who leads, or who aspires to lead, will gain a huge amount from what amounts to a lifetime's wisdom, reflection and advice compressed into this one book.

Flesh and Blood

Flesh and Blood
Author: Michael Cunningham
Publisher: Farrar, Straus and Giroux
Total Pages: 484
Release: 2007-04-17
Genre: Fiction
ISBN: 1429937556

This novel follows the Stassos family through four generations, as it is touched by ambition, love, violence, and the transforming effects of time.