Benchmarking Egovernment In Europe And The Us
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| Author | : Irma Graafland-Essers |
| Publisher | : Rand Corporation |
| Total Pages | : 88 |
| Release | : 2003 |
| Genre | : Computers |
| ISBN | : 9780833034571 |
"Existing studies of e-government concentrate on the supply-side by focusing on the availability and level of sophistication of online services and usage. This study addresses the demand-side of e-government - not only usage, but also perceptions and barriers to utilisation that have not been treated previously. Indicators to measure acceptance and adoption of e-government were used to build two surveys that were then piloted among members of the 'general population' in the 15 EU Member States, Switzerland and Europe and to decision makers (IT managers) in the commercial sector in seven EU countries"--P. 1.
| Author | : RAND Europe |
| Publisher | : |
| Total Pages | : 124 |
| Release | : 2003 |
| Genre | : |
| ISBN | : |
| Author | : Leon Cremonini |
| Publisher | : Rand Corporation |
| Total Pages | : 60 |
| Release | : 2003 |
| Genre | : Business & Economics |
| ISBN | : 9780833034588 |
This report presents the results of two pilot surveys (for citizens and for businesses) held in 2002, which addressed respondents from the European Union, Switzerland and the United States on a number of topics, among others 'Security and Trust'. It explores how Europeans and Americans experience online threats and vulnerabilities.
| Author | : Vishanth Weerakkody |
| Publisher | : Routledge |
| Total Pages | : 274 |
| Release | : 2012-11-12 |
| Genre | : Business & Economics |
| ISBN | : 1136219250 |
Over the last decade governments in Europe and North America have attempted to improve efficiency of public services through Information and Communication Technology, commonly branded as electronic government (e-government). Public Sector Transformation through E-Government explores the influence that e-government has on public sector organizations, the organizational complexities that result, and its impact on citizens and democratic society. This book examines e-government’s potential to transform public services from a theoretical perspective, and provides practical examples from leading public sector institutions that have utilized e-government as a basis to bring about change. It further investigates the relationship between citizens and government and how they are affected by e-government policies and programs. Aimed at students and researchers of public administration/management and information systems, this book serves as a welcome tool for examining and understanding e-government and transformational change.
| Author | : |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2022 |
| Genre | : |
| ISBN | : 9789276497936 |
Boosting the digital transformation of governments remains a top priority for the European Union. In pursuit of the EU Digital Decade ambition, Europe aims to provide all key public services online by 2030. Investments and cornerstone policies are being put in place to make this happen. For example, Member States succeeded in allocating more than 26% of the spending under the EU Recovery and Resilience Facility (RRF) to the digital transition. Moreover, Europe has established the foundations for more human-centric digital initiatives, respecting European values, via the (proposed) Declaration on Digital Rights and Principles. Coronavirus (COVID-19) has put citizens, businesses and governments to the test. It has prompted Europe to rethink the value of digitalisation and how government services are delivered. Have governments been able to adapt and become more digitalised? The eGovernment Benchmark answers this question and compares how governments deliver digital public services. As an internationally recognised study, it looks at how government websites and portals for citizens and businesses continue to improve across Europe. This edition captures the digital transformation of governments in 2021 and 2020, during historical times of societal and economic resilience.
| Author | : |
| Publisher | : |
| Total Pages | : 0 |
| Release | : 2022 |
| Genre | : |
| ISBN | : 9789276497790 |
Boosting the digital transformation of governments remains a top priority for the European Union. In pursuit of the EU Digital Decade ambition, Europe aims to provide all key public services online by 2030. Investments and cornerstone policies are being put in place to make this happen. For example, Member States succeeded in allocating more than 26% of the spending under the EU Recovery and Resilience Facility (RRF) to the digital transition. Moreover, Europe has established the foundations for more human-centric digital initiatives, respecting European values, via the (proposed) Declaration on Digital Rights and Principles. Coronavirus (COVID-19) has put citizens, businesses and governments to the test. It has prompted Europe to rethink the value of digitalisation and how government services are delivered. Have governments been able to adapt and become more digitalised? The eGovernment Benchmark answers this question and compares how governments deliver digital public services. As an internationally recognised study, it looks at how government websites and portals for citizens and businesses continue to improve across Europe. This edition captures the digital transformation of governments in 2021 and 2020, during historical times of societal and economic resilience.
| Author | : |
| Publisher | : |
| Total Pages | : |
| Release | : 2019 |
| Genre | : |
| ISBN | : 9789276111061 |
Digital technologies increasingly place new demands and expectations on the public sector. Realising the full potential these technologies hold is the key challenge for governmental organisations. In eGovernment, that potential is on the one hand in optimising the supply of online public services in line with user's needs, and on the other hand in increasing the usage of those services. The eGovernment Benchmark is a yearly monitoring instrument of the EC to provide insight into the use of information and communications technologies (ICT) in the public sector. The measurement evaluates the maturity of online public services in terms of user centricity, transparency, and use of key enablers. It also brings the dimension of cross-border service delivery, which is a truly European metric. The European front-runners in eGovernment are Malta, Estonia and Austria. These countries score highest in terms of overall maturity. Latvia, Lithuania and Finland follow close behind. In general, countries in the southeast of Europe score below the EU28+ average of 65%. There is a gap between the leaders and laggards in eGovernment in all four Top-level benchmarks of 42 p.p. Though this gap is sizeable, it has been narrowing in the last few years.
| Author | : Paul G. Nixon |
| Publisher | : Routledge |
| Total Pages | : 249 |
| Release | : 2006-12-05 |
| Genre | : Political Science |
| ISBN | : 1134143753 |
E-government and democratic politics / by Mike Margolis -- E-government and the European Union / by Paul Nixon -- E-government under construction : challenging traditional conceptions of citizenship / by Miriam Lips -- Danger mouse? : the growing threat of cyberterrorism / by Rajash Rawal -- E-government and the United Kingdom / by Nicholas Pleace -- The digital republic : re-newing the French state via e-government / by Fabienne Greffet -- E-government in Germany / by Tina Siegfried -- Re-organizing government using it : the Danish model / by Kim Viborg Andersen, Helle Zinne Henriksen & Eva Born Rasmussen -- E-government in the Netherlands / by Martin van Rossum and Desire Dreessen -- The reform and modernization of Greek public administration via e-government / by Vassiliki N. Koutrakou -- ALT-TAB : from ICTS to organizational innovation in Portugal / by Gustavo Cardoso and Tiago Lapa -- Estonia : the short road to e-government and e-democracy / by Marc Ernsdorff and Adriana Berbec -- This revolution will be digitized! : e-government in Hungary / by Katalin Szalki and Paul Nixon -- E-government and Slovenia's multiple transitions / by Darren Purcell.
| Author | : Paul G. Nixon |
| Publisher | : Routledge |
| Total Pages | : 469 |
| Release | : 2010-01-04 |
| Genre | : Political Science |
| ISBN | : 1135245711 |
This volume critically explores the contentions in the emerging debate surrounding new media technologies and the extent to which they are challenging traditional political and government models. Examining a range of citizen/government interactions which together form e-government in different contexts, this book assesses the potential of new media technologies to facilitate new institutional patterns for governance and participation, as experienced primarily, but not only, across Europe. Analysing a range of challenges spanning from those of a technological and conceptual nature to those of a more political and legal nature, the authors scrutinise the central policies at governmental and organisational levels and consider the following questions: Is society driving or responding to e-government and is it ready to cope with it? What implications does e-government have for the power/democracy relationship? Is the technology right for e-government? What is needed to ensure government services are delivered optimally? How is e-government perceived and is it trusted? How are the sensitive issues of identity, privacy and social inclusion dealt with? How are management and safety dealt with when one considers issues such as activism, cyberterrorism, biometrics, and new implications for international relations? This comprehensive text will be of interest to students and scholars of public policy, politics, media and communication studies, sociology, law and European studies. It will also offer insights of relevance to practitioners and policy-makers in regional, national, and transnational governance, reform and innovation.
| Author | : |
| Publisher | : |
| Total Pages | : |
| Release | : 2019 |
| Genre | : |
| ISBN | : 9789276009276 |
The European Commission has been measuring progress on the availability of eGovernment services through its EU eGovernment Benchmark reports since 2001. The EU eGovernment Benchmark Reports provide an increasingly relevant data-rich snapshot on the state of progress of eGovernment against the overall EU policy priorities contained in the EU eGovernment Action Plan, and provide useful insights to government officials, researchers and business. The EU eGovernment Benchmark Reports are currently well established and provide valuable information to the member countries for their digital government transformation. In recent interactions, Member States and participating countries1 have made calls for the Commission to go one step further in the data collection, analysis and reporting of the results, and to provide them with concrete actionable recommendations for improvement, which are not currently developed in the EU eGovernment Benchmark Reports. Therefore the Commission has ordered this study resulting in the current report ('eGovernment Benchmark actionable policy recommendations'), which provides three results: 1. Aspects which may have contributed to their score at the country level. 2. Critical Success Factors which have contributed to the success of eGovernment initiatives and programmes. 3. Key recommendations which can improve the countries' eGovernment score. The recommendations are included in country reports which list the main challenges and opportunities for each of the participating countries.
