Updated and expanded to reflect the issues and situations encountered by today's home health aide, this book guides users through all vital aspects of their jobs in a simple, focused manner and teaches them to be efficient, caring members of the health-care team. It encourages critical thinking, situational and reality-based decision making. Written in a conversational style, it covers everything from the fundamentals of anatomy and physiology to corporate compliance, ethnic diversity, patient satisfaction, palliative care, and makes strategic use of easy-to-follow narratives, step-by-step procedures, margin glossary, and many concept-supporting illustrations and photographs throughout with examples from real life situations. Ideal as both a primary learning tool for beginning aides as well as a handy refresher and reference for more experienced workers.