The Customer is Boss

The Customer is Boss
Author: John Tschohl
Publisher: Best Sellers Publishing
Total Pages: 246
Release: 1993
Genre: Business & Economics
ISBN: 9780963626806

If all that's been written about customer service in recent years is true, then why don't businesses provide good service on a consistent basis? Tschohl contends the reason is because not enough customers demand it on a consistent basis. His practical advice and guidelines will show consumers how to effectively challenge bad customer service and gain satisfaction in dealing with all types of service providers, including airlines, retailers, and restaurants. (Best Sellers Publishing)

FCC Record

FCC Record
Author: United States. Federal Communications Commission
Publisher:
Total Pages: 1018
Release: 2016
Genre: Telecommunication
ISBN:

New Serial Titles

New Serial Titles
Author:
Publisher:
Total Pages: 1512
Release: 1994
Genre: Periodicals
ISBN:

A union list of serials commencing publication after Dec. 31, 1949.

Spinning the Web

Spinning the Web
Author: Yuval Fisher
Publisher: Springer Science & Business Media
Total Pages: 543
Release: 2012-12-06
Genre: Computers
ISBN: 1461223466

Most books on the Internet describe it from the user's end. This one, however, is unique in its focus on serving information on the World Wide Web. It presents everything from the basics to advanced techniques and will thus prove invaluable to site administrators and developers. The author - an expert developer and researcher at UCSD - covers such topics as HTML 3.0, serving documents, interfaces, WWW utilities and browsers such as Netscape. Fisher also includes an introduction to programming with JAVA and JAVA script, as well as the complete VRML 1.0 specification. With tie-ins to Springer's Web site, featuring a bulletin board for the latest information online.