Quality in the 21st Century

Quality in the 21st Century
Author: Paulo Sampaio
Publisher: Springer
Total Pages: 129
Release: 2016-04-16
Genre: Technology & Engineering
ISBN: 3319213326

This book is a compilation of perspectives provided by several winners of the ASQ Feigenbaum Medal, which is awarded each year to an individual under the age of 35 who has made a significant contribution to the field of Quality. As such, it serves as a valuable reference book in this area. It is primarily based on the medalists’ vision to "refresh" and "re-think" the quality concepts that have been used over the past century and the future development of the topic. Maximizing readers’ understanding of the ways in which Quality is created, it provides insights from pioneers in this field from around the globe and anticipates how and what Quality will be in the future, as well as how people and organizations can benefit from it today.

Computer System Reliability

Computer System Reliability
Author: B.S. Dhillon
Publisher: CRC Press
Total Pages: 253
Release: 2013-05-14
Genre: Computers
ISBN: 1466573120

Computer systems have become an important element of the world economy, with billions of dollars spent each year on development, manufacture, operation, and maintenance. Combining coverage of computer system reliability, safety, usability, and other related topics into a single volume, Computer System Reliability: Safety and Usability eliminates the need to consult many different and diverse sources in the hunt for the information required to design better computer systems. After presenting introductory aspects of computer system reliability such as safety, usability-related facts and figures, terms and definitions, and sources for obtaining useful information on computer system reliability, safety, and usability, the book: Reviews mathematical concepts considered useful to understanding subsequent chapters Presents various introductory aspects of reliability, safety, and usability and computer system reliability basics Covers software reliability assessment and improvement methods Discusses important aspects of software quality and human error and software bugs in computer systems Highlights software safety and Internet reliability Details important aspects of software usability including the need for considering usability during the software development phase, software usability engineering process, software usability inspection methods, software usability test methods, and guidelines for conducting software usability testing Elucidates web usability facts and figures, common design errors, web page design, tools for evaluating web usability, and questions to evaluate website message communication effectiveness Examines important aspects of computer system life cycle costing Written by systems reliability expert B.S. Dhillon, the book is accessible to all levels of readership, making it useful to beginners and seasoned professionals alike. Reflecting practical trends in computer engineering especially in the area of software, Dhillon emphasizes the importance of usability in software systems and expands reliability to web usability and management. It provides methods for designing systems with increased reliability, safety, and usability.

Applied Reliability and Quality

Applied Reliability and Quality
Author: Balbir S. Dhillon
Publisher: Springer Science & Business Media
Total Pages: 252
Release: 2007-02-23
Genre: Technology & Engineering
ISBN: 1846284988

Each industry, from robotics to health care, power generation to software, has its own tailored reliability and quality principles, methods, and procedures. This book brings these together so that reliability and quality professionals can more easily learn about each other's work, which may help them, directly or indirectly, to perform their tasks more effectively.

New Serial Titles

New Serial Titles
Author:
Publisher:
Total Pages: 1048
Release:
Genre: Periodicals
ISBN:

A union list of serials commencing publication after Dec. 31, 1949.

The ASQ Certified Quality Process Analyst Handbook

The ASQ Certified Quality Process Analyst Handbook
Author: Sandra L. Furterer
Publisher: Quality Press
Total Pages: 443
Release: 2022-01-28
Genre: Business & Economics
ISBN: 1951058399

This handbook is designed as a reference for ASQ's Certified Quality Process Analyst (CQPA) Body of Knowledge (BoK), providing the essential information needed to prepare for the CQPA examination. The handbook is aimed at quality professionals who, in support of and under the direction of quality engineers or supervisors, analyze and solve quality problems and are involved in quality improvement projects. It's ideal for recent graduates and experienced professionals who want to expand their knowledge of quality tools and processes. There are five main sections in the CQPA Body of Knowledge, further subdivided into related subsections. These sections are: Quality Concepts and Team Dynamics Quality Tools and Process Improvement Techniques Data Analysis Customer-Supplier Relations Corrective and Preventive Action (CAPA) This updated edition has been revised and expanded to match the 2020 BoK with enhancements to: tools for assessing training effectiveness best practices on the Six Sigma DMAIC methodology and process maps with a focus on process architecture examples of lean and value analysis, Theory of Constraints risk management, business process management and lifecycle phases the importance of data collection and analysis, data integrity, validity, and reliability examples of gage R&;R and attribute agreement analysis Sandra L. Furtererspan, BS, MS, MBA, PhD, is an associate professor at the University of Dayton in the Department of Engineering Management, Systems and Technology. She is an ASQ Certified Six Sigma Black Belt, Certified Manager of Quality/ Organizational Excellence, Certified Quality Engineer, an ASQ fellow, and a certified Six Sigma Master Black Belt. She is also a contributor to ASQ's certification handbooks (CMQ/OE and CQIA) and a prolific speaker.

Managing Emergent Phenomena

Managing Emergent Phenomena
Author: Stephen J. Guastello
Publisher: Psychology Press
Total Pages: 478
Release: 2001-12-01
Genre: Psychology
ISBN: 113567194X

Chaos, catastrophe, self-organization, and complexity theories (nonlinear dynamics) now have practical and measurable roles in the functioning of work organizations. Managing Emergent Phenomena begins by describing how the concept of an organization has changed from a bureaucracy, to a humanistic and organic system, to a complex adaptive system. The dynamics concepts are then explained along with the most recent research methods for analyzing real data. Applications include: work motivation, personnel selection and turnover, creative thinking by individuals and groups, the development of social networks, coordination in work groups, the emergence of leaders, work performance in organizational hierarchies, economic problems that are relevant to organizations, techniques for predicting the future, and emergency management. Each application begins with a tight summary of standard thinking on a subject, followed by the new insights that are afforded by nonlinear dynamics and the empirical data supporting those ideas. Unusual concepts are also encountered, such as the organizational unconscious, collective intelligence, and the revolt of the slaved variables. The net results are a new perspective on what is really important in organizational life, original insights on familiar experiences, and some clear signposts for the next generation of nonlinear social scientists.