Answer Garden A Tool For Growing Organizational Memory
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| Author | : Mark S Ackerman |
| Publisher | : Legare Street Press |
| Total Pages | : 0 |
| Release | : 2023-07-18 |
| Genre | : |
| ISBN | : 9781019387726 |
The Answer Garden presents a novel approach to organizational memory that harnesses the collective knowledge and expertise of a group of individuals to create a repository of information and insights. Drawing on insights from information science, psychology, and management, this book provides a practical guide to implementing this powerful tool in organizations of all sizes and industries. This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work is in the "public domain in the United States of America, and possibly other nations. Within the United States, you may freely copy and distribute this work, as no entity (individual or corporate) has a copyright on the body of the work. Scholars believe, and we concur, that this work is important enough to be preserved, reproduced, and made generally available to the public. We appreciate your support of the preservation process, and thank you for being an important part of keeping this knowledge alive and relevant.
| Author | : Mark S. Ackerman |
| Publisher | : MIT Press |
| Total Pages | : 452 |
| Release | : 2003 |
| Genre | : Business & Economics |
| ISBN | : 9780262011952 |
The field of knowledge management focuses on how organizations can most effectively store, manage, retrieve, and enlarge their intellectual properties. The repository view of knowledge management emphasizes the gathering, providing, and filtering of explicit knowledge. The information in a repository has the advantage of being easily transferable and reusable. But it is not easy to use decontextualized information, and users often need access to human experts. This book describes a more recent approach to knowledge management, which the authors call "expertise sharing." Expertise sharing emphasizes the human aspects -- cognitive, social, cultural, and organizational -- of knowledge management, in addition to information storage and retrieval. Rather than focusing on the management level of an organization, expertise sharing focuses on the self-organized activities of the organization's members. The book addresses the concerns of both researchers and practitioners, describing current literature and research as well as offering information on implementing systems. It consists of three parts: an introduction to knowledge sharing in large organizations; empirical studies of expertise sharing in different types of settings; and detailed descriptions of computer systems that can route queries, assemble people and work, and augment naturally occurring social networks within organizations.
| Author | : Kari Kuutti |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 404 |
| Release | : 2011-06-27 |
| Genre | : Computers |
| ISBN | : 9401000689 |
th This volume gathers together the technical papers presented at the 8 European Conference on Computer Supported Cooperative Work (ECSCW), held in Helsinki Finland. ECSCW is an international forum for multidisciplinary research covering the technical, empirical, and theoretical aspects of collaboration and computer systems. The 20 papers presented here have been selected via a rigorous reviewing process from 110 submissions. Both the number of submissions and the quality of the selected papers are testimony to the diversity and energy of the CSCW community. We trust that you will find the papers interesting and that they will serve to stimulate further quality work within the community. The technical papers are complemented by a wider set of activities at ECSCW 2003, including tutorials, workshops, demonstrations, videos, posters and a doctoral colloquium. Together these provide rich opportunities for discussion, learning and exploration of the more recent and novel issues in the field. This conference could not have taken place without considerable enthusiasm, support and participation, not to mention the hard work of a number of people. In particular, we would like to thank the following: • The authors, representing over 17 countries and 97 institutions, who submitted a paper. So many submissions of such high quality are the basis of a good conference. • The members of the program committee who so diligently reviewed and discussed papers. Their collective decisions result in a good scientific program and their feedback to authors strengthens the work of the community.
| Author | : Dennis F. Galletta |
| Publisher | : Routledge |
| Total Pages | : 665 |
| Release | : 2014-12-18 |
| Genre | : Business & Economics |
| ISBN | : 1317468406 |
"Human-Computer Interaction and Management Information Systems: Applications" offers state-of-the-art research by a distinguished set of authors who span the MIS and HCI fields. The original chapters provide authoritative commentaries and in-depth descriptions of research programs that will guide 21st century scholars, graduate students, and industry professionals. Human-Computer Interaction (or Human Factors) in MIS is concerned with the ways humans interact with information, technologies, and tasks, especially in business, managerial, organizational, and cultural contexts. It is distinctive in many ways when compared with HCI studies in other disciplines. The MIS perspective affords special importance to managerial and organizational contexts by focusing on analysis of tasks and outcomes at a level that considers organizational effectiveness. With the recent advancement of technologies and development of many sophisticated applications, human-centeredness in MIS has become more critical than ever before. This work focuses on applications and evaluations including special case studies, specific contexts or tasks, HCI methodological concerns, and the use and adoption process.
| Author | : Irma Becerra-Fernandez |
| Publisher | : Routledge |
| Total Pages | : 345 |
| Release | : 2014-12-18 |
| Genre | : Business & Economics |
| ISBN | : 1317478495 |
This book serves as a complete introduction to the subject of Knowledge Management (KM), and incorporates technical as well as social aspects, concepts as well as practical examples, and traditional KM approaches as well as emerging topics. Knowledge Management: Systems and Processes enhances the conventional exposition of KM with an in-depth discussion of the technologies used to facilitate the management of knowledge in large and small organizations. This includes a complete description of the theory and applications of the various techniques and technologies currently in use to manage organizational knowledge. The discussion of technology is at a level appropriate for the typical business administration graduate student or corporate manager. Special features:* Includes case studies of actual implementations of KM systems, including details such as system architecture * Contains numerous vignettes describing practical applications of KM initiatives at leading firms and governmental organizations * Provides a balanced view of knowledge management, while incorporating benefits and controversial issues, and both technology and social aspects * Extremely current, making extensive use of latest developments in, and examples from, the field of KM * Written by two proficient and recognized researchers in the field of KM.
| Author | : Meredith Ringel Morris |
| Publisher | : Springer Nature |
| Total Pages | : 85 |
| Release | : 2022-06-01 |
| Genre | : Computers |
| ISBN | : 303102270X |
Today, Web search is treated as a solitary experience. Web browsers and search engines are typically designed to support a single user, working alone. However, collaboration on information-seeking tasks is actually commonplace. Students work together to complete homework assignments, friends seek information about joint entertainment opportunities, family members jointly plan vacation travel, and colleagues jointly conduct research for their projects. As improved networking technologies and the rise of social media simplify the process of remote collaboration, and large, novel display form-factors simplify the process of co-located group work, researchers have begun to explore ways to facilitate collaboration on search tasks. This lecture investigates the who, what, where, when and why of collaborative search, and gives insight in how emerging solutions can address collaborators' needs. Table of Contents: Introduction / Who? / What? / Where? / When? / Why? / Conclusion: How?
| Author | : Peter van den Besselaar |
| Publisher | : Springer Science & Business Media |
| Total Pages | : 470 |
| Release | : 2005-12-05 |
| Genre | : Computers |
| ISBN | : 1402035918 |
This book includes 23 papers dealing with the impact of modern information and communication technologies that support a wide variety of communities: local communities, virtual communities, and communities of practice, such as knowledge communities and scientific communities. The volume is the result of the second multidisciplinary "Communities and Technologies Conference", a major event in this emerging research field. The various chapters discuss how communities are affected by technologies, and how understanding of the way that communities function can be used in improving information systems design. This state of the art overview will be of interest to computer and information scientists, social scientists and practitioners alike.
| Author | : Toyoaki Nishida |
| Publisher | : CRC Press |
| Total Pages | : 296 |
| Release | : 2000-03-23 |
| Genre | : Computers |
| ISBN | : 148227387X |
Internet, intranets, the Web, chat rooms, E-mail, and E-business. With the advent of this widespread networking, it is clear that the nature of human interactions is changing. As communities develop based on common knowledge, connections through traditional social routes are de-emphasized. Dynamic Knowledge Interaction presents groundbreaking, inte
| Author | : Stephen A R. Scrivener |
| Publisher | : Routledge |
| Total Pages | : 286 |
| Release | : 2018-08-13 |
| Genre | : Computers |
| ISBN | : 0429869193 |
Published in 1994, this work supplies an up-to-date view of Computer-Supported Cooperative Work (CSCW) and its role in empowering groups to achieve better solutions faster. The enabling technology and group organizational and behavioural aspects of CSCW should be of interest to a wide audience.
| Author | : Judy Olson |
| Publisher | : Springer Nature |
| Total Pages | : 137 |
| Release | : 2022-05-31 |
| Genre | : Computers |
| ISBN | : 3031022033 |
Increasingly, teams are working together when they are not in the same location, even though there are many challenges to doing so successfully. Here we review the latest insights into these matters, guided by a framework that we have developed during two decades of research on this topic. This framework organizes a series of factors that we have found to differentiate between successful and unsuccessful distributed collaborations. We then review the kinds of technology options that are available today, focusing more on types of technologies rather than specific instances. We describe a database of geographically distributed projects we have studied and introduce the Collaboration Success Wizard, an online tool for assessing past, present, or planned distributed collaborations. We close with a set of recommendations for individuals, managers, and those higher in the organizations who wish to support distance work.
