An investigation of factors influencing corporate customers acceptance of Internet banking

An investigation of factors influencing corporate customers acceptance of Internet banking
Author: Silvance Onyango Abeka
Publisher: GRIN Verlag
Total Pages: 112
Release: 2012-06-28
Genre: Computers
ISBN: 3656226466

Master's Thesis from the year 2009 in the subject Computer Science - Internet, New Technologies, grade: B, , course: MBA (INFORMATION TECHNOLOGY), language: English, abstract: It is increasingly more interesting to the bank managers to understand what is important to customers when it comes to Internet banking, and especially banking conducted by the customers themselves. Corporate customers and Internet banking has been studied very modestly in the past, and especially the decision-making factors driving customers to go online. The purpose of this research is to identify the factors that influence corporate customers adoption of Internet banking services in Kenya, Uganda, Tanzania and Rwanda. The hypotheses are empirically evaluated by using Trade Finance customers of an East African bank as the target sample. Technology Acceptance Model (TAM) is the primary basis for the study. The information gathered from former studies that are mainly concentrating on private customer acts as a foundation for building an extension of TAM suitable for corporate customers. Due to the quantitative nature of the study, the results are analysed with statistical measures. The analysis reveals that corporate users are not motivated by the same factors as private users. In order to become Internet banking customers, it is extremely important for corporate users to have a system that is easy to use and operate with full support from the bank.

Structural Equation Modeling Approaches to E-Service Adoption

Structural Equation Modeling Approaches to E-Service Adoption
Author: Akgül, Yakup
Publisher: IGI Global
Total Pages: 365
Release: 2019-04-19
Genre: Business & Economics
ISBN: 1522580166

With the modernization of services offered through the internet, many traditional face-to-face services have adopted new e-service phenomena. Especially prevalent among the younger generations, this change in service has promoted many industries to rethink how to best reach their consumers using modern technology. Structural Equation Modeling Approaches to E-Service Adoption is a pivotal reference source that aims to share the latest empirical research findings within technology acceptance, information systems, information technology, human-computer interaction, and management information systems. While highlighting topics such as e-commerce, internet banking, and technology acceptance, this publication explores the understanding of today’s e-services in a dynamic and complex environment, as well as the methods within the field of information systems and information technologies. This book is ideally designed for academics, students, managers, and scholars interested in the up-and-coming research surrounding the field of information technology.

Corporate customers acceptance of Internet banking: A case study of East African Trade Finance customers

Corporate customers acceptance of Internet banking: A case study of East African Trade Finance customers
Author: Silvance Onyango Abeka
Publisher: Anchor Academic Publishing (aap_verlag)
Total Pages: 107
Release: 2013-06-01
Genre: Computers
ISBN: 395489548X

It is increasingly more interesting to the bank managers to understand what is important to customers when it comes to Internet banking, and especially banking conducted by the customers themselves. Corporate customers and Internet banking have been studied very modestly in the past, especially the decision-making factors that drive customers to go online. The purpose of this research is to identify the factors that influence corporate customer’s adoption of Internet banking services in Kenya, Uganda, Tanzania and Rwanda. The hypotheses are empirically evaluated by the use of Trade Finance customers of an East African bank that serves as a target sample. The Technology Acceptance Model (TAM) is the primary basis for the study. The information gathered from former studies that are mainly concentrating on private customers, acts as a foundation for the development of an extension of TAM that is suitable for corporate customers. The study involves 137 respondents from Kenya, Uganda, Tanzania and Rwanda. Due to the quantitative nature of the study, the results are analysed with statistical measures which include the use of SPSS in order to carry out regression analysis.

Global Geographies of the Internet

Global Geographies of the Internet
Author: Barney Warf
Publisher: Springer Science & Business Media
Total Pages: 170
Release: 2012-08-01
Genre: Language Arts & Disciplines
ISBN: 9400712456

Today, roughly 2 billion people use the internet, and its applications have flourished in number and importance. This volume will examine the growth and geography of the internet from a political economy perspective. Its central motivation is to illustrate that cyberspace does not exist in some aspatial void, but is deeply rooted in national and local political and cultural contexts. Toward that end, it will invoke a few major theorists of cyberspace, but apply their perspectives in terms that are accessible to readers with no familiarity with them. Beyond summaries of the infrastructure that makes the internet possible and global distributions of users, it delves into issues such as the digital divide to emphasize the inequalities that accompany the growth of cyberspace. It also addresses internet censorship, e-commerce, and e-government, issues that have received remarkably little scholarly attention, particularly from a spatial perspective. Throughout, it demonstrates that in cyberspace, place matters, so that no comprehensive understanding of the internet can be achieved without considering how it is embedded within, and in turn changes, local institutional and political contexts. Thus the book rebuts simplistic “death of distance” views or those that assert there is, or can be, a “one-size-fits-all, cookie-cutter” model of the internet applicable to all times and places.

Banking and Finance on the Internet

Banking and Finance on the Internet
Author: Mary J. Cronin
Publisher: John Wiley & Sons
Total Pages: 358
Release: 1998
Genre: Business & Economics
ISBN: 9780471292197

Mary J. Cronin, a leading expert on using the Internet for business, provides an overview of the impact of the Internet on banking, and offers her vision of the future of electronic banking.

Electronic Commerce

Electronic Commerce
Author: Ravi Kalakota
Publisher: Addison-Wesley Professional
Total Pages: 450
Release: 1997
Genre: Business & Economics
ISBN: 9780201880670

This book is the ideal starting point for business managers involved with electronic commerce, as well as technical professionals who want to keep abreast of the latest trends and issues in management practices affected by electronic commerce technology. You will learn about firewalls, transaction security, electronic payment methods, and the management issues facing Internet Service Providers. Also fully covered are electronic commerce applications internal to the corporation-supply-chain management, manufacturing, and finance.

Electronic Business and Marketing

Electronic Business and Marketing
Author: Tokuro Matsuo
Publisher: Springer
Total Pages: 179
Release: 2013-04-06
Genre: Technology & Engineering
ISBN: 364237932X

Electronic business today is not only business transactions supported in information and communication technologies; it is a new way of communicating and integrating with customers, suppliers, employees and other stakeholders. In this scenario, electronic business is now part of a wider economic context that is causing radical transformations in business and organizations including the entire value chain from customer service to supply chain management. One of the areas affected is marketing. Given that the new technologies have enabled firms to reach out to global customers and has provided them with the opportunity to customize their strategies and offerings in an unprecedented way, the dynamics of marketing must be surveyed in order to study the impact of new trends like mobile customer relationship management or mass customization on marketing function. This book provides an overview of the e-Business and Marketing areas by uniting various papers from these fields. “Electronic Business and Marketing” includes theory and practice on electronic business and marketing from an academic and professional viewpoint providing also a forum for the exchange of research ideas and industry practices in these knowledge areas among practitioners, researchers and students.

Managing Information Resources and Technology: Emerging Applications and Theories

Managing Information Resources and Technology: Emerging Applications and Theories
Author: Khosrow-Pour, Mehdi
Publisher: IGI Global
Total Pages: 366
Release: 2013-03-31
Genre: Business & Economics
ISBN: 1466636173

With a constant stream of developments in the IT research field, it seems only practical that there be methods and systems in place to consistently oversee this growing area. Managing Information Resources and Technology: Emerging Applications and Theories highlights the rising trends and studies in the information technology field. Each chapter offers interesting perspectives on common problems as well as suggestions for future improvement. Professionals, researchers, scholars, and students will gain deeper insight into this area of study with this comprehensive collection.

Technology Adoption and Social Issues: Concepts, Methodologies, Tools, and Applications

Technology Adoption and Social Issues: Concepts, Methodologies, Tools, and Applications
Author: Management Association, Information Resources
Publisher: IGI Global
Total Pages: 1769
Release: 2018-02-02
Genre: Technology & Engineering
ISBN: 1522552022

As society continues to experience increases in technological innovations, various industries must rapidly adapt and learn to incorporate these advances. While there are benefits to implementing these technologies, the sociological aspects still need to be considered. Technology Adoption and Social Issues: Concepts, Methodologies, Tools, and Applications is an innovative reference source for the latest academic material on the various effects of technology adoption, implementation, and acceptance. Highlighting a range of topics, such as educational technology, globalization, and social structure, this multi-volume book is ideally designed for academicians, professionals, and researchers who are interested in the latest insights into technology adoption.