An Analysis of Voice Communication in a Simulated Approach Control Environment

An Analysis of Voice Communication in a Simulated Approach Control Environment
Author: O. Prinzo
Publisher:
Total Pages: 30
Release: 1998
Genre:
ISBN:

This report consists of an analysis of simulated terminal radar approach control (TRACON) air traffic control communications. Twenty-four full performance level air traffic controllers (FPLATC) from 2 TRACON facilities participated in the simulation study. Each controller worked 2 light- and 2 heavy-traffic density scenarios for feeder and final sectors. All communications were audio recorded and transcribed verbatim by a retired FPLATC. Once transcribed, transmissions were parsed into communication elements. Each communication element was assigned a speech act category (e.g., address, instruction, request, or advisory), an aviation topic (e.g., altitude, heading, speed) and then coded for irregularities (e.g., grouping numbers together when they should be spoken sequentially, or omitting, substituting, or adding words contrary to required phraseology) (ATSAT, Prinzo et al., 1995). The simulated communications were compared to an analysis performed on audiotapes from the same TRACON facilities. Percentages in 3 speech act categories were comparable (Instruction, 55% versus 51%; Address; 14% versus 26%; Advisory, 24% versus 18%). Detailed analyses revealed that, although there were fewer irregular communications produced during simulation, the distributions of those communication irregularities were very much the same, with the exception of aircraft call sign. The differences in those distributions were attributed to the voice recognition system; it could not recognize a call sign spoken sequentially and then restated in grouped form.

Misunderstandings in ATC Communication

Misunderstandings in ATC Communication
Author: Immanuel Barshi
Publisher: Routledge
Total Pages: 271
Release: 2016-04-22
Genre: Business & Economics
ISBN: 1317095413

Effective radio communication between ATC and pilots has long been recognized as an important element of aviation safety. In recognition of the role miscommunications play in aviation incidents and accidents, the International Civil Aviation Organization (ICAO) recently introduced language proficiency requirements for all flight personnel in all ICAO member states. Using an effective and economical experimental paradigm, the research described here teases apart the complex combination of factors (e.g. speech rate, controller message length, English language proficiency, cognitive workload) believed to contribute to miscommunications between controllers and pilots. Misunderstandings in ATC Communication offers an in-depth report of a seminal study in aviation communication, which until now has only been available in the form of an unpublished dissertation. In addition, it offers a recent extension of that work, the authors’ reflections on the research process, and a thorough review of the aviation communication literature. Graduate students and researchers who wish to address real-world problems will appreciate the simple elegance of the experimental paradigm that has been used to address a wide range of theoretical and applied interdisciplinary research questions. The book will appeal to scholars in the fields of human factors, linguistics, cognitive psychology, applied linguistics and second-language education and assessment. It is also of direct relevance to government and industry decision-makers and operators as they strive to implement the ICAO requirements, and to improve aviation safety.

Human Factors In Air Traffic Control

Human Factors In Air Traffic Control
Author: V. D. Hopkin
Publisher: CRC Press
Total Pages: 512
Release: 2017-11-22
Genre: Technology & Engineering
ISBN: 1351440179

This text discusses the skills and abilities that air-traffic controllers need. Its approach is international as air-traffic control practices throughout the world have to be mutually compatible and agreed.