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| Author | : Marshall Goldsmith |
| Publisher | : |
| Total Pages | : |
| Release | : 2010 |
| Genre | : Leadership |
| ISBN | : 9781784021733 |
The AMA Handbook of Leadership features insights from best-of-the-best thought leaders and executive leadership coaches on topics from talent development, the arts and leadership, and competitive advantage through leadership, to leading across cultures, sustainability, executive transition, and many more timeless (and timely) issues.
| Author | : Edward T. Reilly |
| Publisher | : AMACOM Div American Mgmt Assn |
| Total Pages | : 258 |
| Release | : 2013 |
| Genre | : Business & Economics |
| ISBN | : 081442001X |
The collective wisdom of The American Management Association-right at your fingertips.
| Author | : Marshall GOLDSMITH |
| Publisher | : AMACOM/American Management Association |
| Total Pages | : 289 |
| Release | : 2010-01-13 |
| Genre | : Business & Economics |
| ISBN | : 0814415148 |
The AMA Handbook of Leadership features insights from best-of-the-best thought leaders and executive leadership coaches on topics from talent development, the arts and leadership, and competitive advantage through leadership, to leading across cultures, sustainability, executive transition, and many more timeless (and timely) issues. Filled with powerful examples and full case studies, the book includes previously unpublished articles from: Frances Hesselbein • R. Roosevelt Thomas, Jr. • Dave Ulrich • John (Jack) Zenger • Nancy J. Adler • John Baldoni • Judith M. Bardwick • Marshall Goldsmith • James F. Bolt • Marc Effron • Joe Folkman • Colin Gautrey • Paul Hersey • Maya Hu-Chan • Wendy Johnson • Beverly Kaye • Paula Kruger • Laurence S. Lyons • D. Quinn Mills • Howard Morgan • Luke Novelli, Jr. • Miriam Ort • Gary Ranker • Robert H. Rosen • Norm Smallwood • Andrew Sobel • Fons Trompenaars • Albert A. Vicere • Peter Woolliams • and Patricia Wheeler In a challenging business climate, enterprises look to their leaders. Some situations call for drastic change, while others require the fortitude to stay the course. Who better to help today’s business leaders than the greatest leadership thinkers of our time?
| Author | : Alan Bryman |
| Publisher | : SAGE |
| Total Pages | : 593 |
| Release | : 2011-02-17 |
| Genre | : Business & Economics |
| ISBN | : 1446209873 |
Leadership pervades every aspect of organizational and social life, and its study has never been more diverse, nor more fertile. With contributions from those who have defined that territory, this volume is not only a key point of reference for researchers, students and practitioners, but also an agenda-setting prospective and retrospective look at the state of leadership in the twenty-first century. It evaluates the domain and stretches it further by considering leadership scholarship from every angle, concluding with an optimistic look at the future of leaders, followers and their place in organizations and society at large. Each section represents a distinctive slant on leadership: - Macro perspectives - including strategic leadership, organization theory, charismatic leadership, complexity leadership, and networks. - Political and philosophical perspectives - including distributed leadership, critical leadership, ethics, the military and cults. - Psychological perspectives - including personality, leadership style and contingency theories, transformational leadership, exchange relationships, shared leadership, cognition, leadership development, gender, trust, identity and the ′dark side′ of leadership. - Cultural perspectives - including spirituality, aesthetics, and creativity. - Contemporary and emergent perspectives - followership, historical methods, virtual leadership, emotions, image, celebrity, and the quest for a general theory of leadership
| Author | : George M. Piskurich |
| Publisher | : AMACOM |
| Total Pages | : 496 |
| Release | : 2003-07-21 |
| Genre | : Business & Economics |
| ISBN | : 0814413161 |
This authoritative sourcebook is a timely decision-making tool for companies making the transition to (or already using) e-learning. Featuring all-original contributions from high-profile practitioners and renowned theorists, the book reveals how top companies are implementing and using this crucial employee development tool. Topics include: * analyzing organizational need * selling e-learning to the organization * learning management systems * synchronous collaboration * learning portals * repurposing materials * outsourcing and vendor relations. Other chapters focus on motivation and retention, technological and software options, measuring ROI, and more.
| Author | : Brad Cleveland |
| Publisher | : ICMI Press (International Customer Management Institute) |
| Total Pages | : |
| Release | : 2003 |
| Genre | : Call centers |
| ISBN | : 9780970950772 |
This handbook is part four of ICMI's comprehensive, four-part series on call center management, which includes people management, operations management, customer relationship management, and leadership and business management. The Call Center Leadership and Business Management Handbook and Study Guide applies proven leadership and business practices to the call center environment. The study guide opens with guidance on developing an effective vision, mission, strategy and valuation model. Next, it explores leadership and communication best practices and highlights those skills and aptitudes that are most important in the call center. The unique environment of the call center is discussed next, with a focus on navigating future trends and requirements. The fourth section of the guide provides professionals with solid principles on developing business plans, improving operations and managing contracts. The study guide comes to a close with an overview of financial principles that call center professionals should understand.
| Author | : David Day |
| Publisher | : Oxford University Press |
| Total Pages | : 913 |
| Release | : 2014-05-20 |
| Genre | : Psychology |
| ISBN | : 0190213779 |
As the leadership field continues to evolve, there are many reasons to be optimistic about the various theoretical and empirical contributions in better understanding leadership from a scholarly and scientific perspective. The Oxford Handbook of Leadership and Organizations brings together a collection of comprehensive, state-of-the-science reviews and perspectives on the most pressing historical and contemporary leadership issues - with a particular focus on theory and research - and looks to the future of the field. It provides a broad picture of the leadership field as well as detailed reviews and perspectives within the respective areas. Each chapter, authored by leading international authorities in the various leadership sub-disciplines, explores the history and background of leadership in organizations, examines important research issues in leadership from both quantitative and qualitative perspectives, and forges new directions in leadership research, practice, and education.
| Author | : David O. Renz |
| Publisher | : John Wiley & Sons |
| Total Pages | : 872 |
| Release | : 2010-10-01 |
| Genre | : Business & Economics |
| ISBN | : 047087547X |
This is the Third Edition of the bestselling nonprofit management reference and text called the "big green book." Based on updated research, theory, and experience, this comprehensive edition offers practical advice on managing nonprofit organizations and addresses key aspects such as board development, strategic planning, lobbying, marketing, fundraising, volunteer management, financial management, risk management, and compensation and benefits. New chapters cover developments in such areas as social entrepreneurship, financial leadership and capital structure, accountability and transparency, and the changing political-legal climate. It includes an instructor's manual
| Author | : |
| Publisher | : American Management Association |
| Total Pages | : 512 |
| Release | : 2019-11-15 |
| Genre | : Business & Economics |
| ISBN | : 9780578585260 |
The Management Body of Knowledge is the American Management Association's flagship publication that sets the bar in management excellence. It outlines the right mix of knowledge, skills and abilities needed for managers to succeed in today's complex work environment. This resource guide provides the tools and key competencies managers need to excel in management and prosper in today's market. Mastering the best practices outlined in this book will ensure you have a foundational set of skills to succeed as a Manager.
| Author | : Daniel R. TOBIN |
| Publisher | : AMACOM Div American Mgmt Assn |
| Total Pages | : 338 |
| Release | : 2008-05-27 |
| Genre | : Business & Economics |
| ISBN | : 0814409792 |
Based on the set of managerial competencies specially developed by the American Management Association for a new core management curriculum, The AMA Guide to Management Development provides readers with a comprehensive understanding of how to continually develop managers throughout their entire organization. The book considers every factor important in management development, and features in-depth information on topics including: • The five major categories of competencies, including business knowledge and the ability to lead and manage change and innovation • The specific skills needed, including communication skills and people management skills • Alternative methods organizations may use to develop managers, including different types of training and evaluation of learning effectiveness Management development is a crucial task for every enterprise. This book gives readers the guidance they need to make sure that both current and future managers have the abilities their organizations need to prosper.
