A systematic literature review on customer integration in the new product development process

A systematic literature review on customer integration in the new product development process
Author: Nele Heubeck
Publisher: GRIN Verlag
Total Pages: 41
Release: 2020-05-07
Genre: Business & Economics
ISBN: 3346162583

Bachelor Thesis from the year 2018 in the subject Business economics - Customer Relationship Management, CRM, grade: 2,0, Saarland University, language: English, abstract: The present bachelor thesis aimes to make a systematic literature review on customer integration in the new product development process because no similar literature review on this topic has been available thus far. After explaining some theoretical background on innovation and customer engagement as a preamble of customer integration in the marketing theory, the research method was described, and the results were presented. There is also an explanation of reasons why customer integration is useful and rational and nowadays not a rare occurrence anymore. As results of the systematic review, different instruments on customer integration in the new product development were categorized and risks and benefits were mainly discussed. The implications of the thesis were that customer integration is beneficial at all, but a company has to evaluate possible risks and methods painstakingly.

Winning at New Products

Winning at New Products
Author: Robert G. Cooper
Publisher: Basic Books
Total Pages: 587
Release: 2017-09-19
Genre: Business & Economics
ISBN: 0465093337

For more than two decades, Winning at New Products has served as the bible for product developers everywhere. Robert G. Cooper demonstrates why consistent product development is vital to corporate growth and how to maximize your chances of success. Citing the author's most recent research, Winning at New Products showcases innovative practices by industry leaders to present a field-tested game plan for achieving product leadership. Cooper outlines specific strategies for making sound business decisions at every step-from idea generation to launch. This fully updated and expanded edition is an essential resource for product developers around the world. "This is a must read. There's so much new in this book, from how to generate the breakthrough ideas, picking the winners, and driving them to market successfully." -- Philip Kotler, Professor of International Marketing, Northwestern University, Kellogg School of Management

Involving Customers in New Service Development

Involving Customers in New Service Development
Author: Bo Edvardsson
Publisher: World Scientific
Total Pages: 333
Release: 2006
Genre: Business & Economics
ISBN: 1860948898

This book deals with how companies can involve customers or users in order to learn with them in the field of service-based business development. It presents a variety of customer-involvement approaches, methods for learning with customers, and the results of case studies conducted in both service and manufacturing companies focusing on value-creation through services.Based on research carried out by several research groups around the world, as well as on illustrative cases, the book creates new actionable knowledge regarding customer-involvement which will be useful for both practitioners and scholars.Benefits for readers include: an understanding of the business potential of learning with customers and other users; an overview of the fields of new service development and customer-involvement with regard to concepts, theoretical frameworks, and models, in addition to strategies and techniques for involving users in fruitful ways during the innovation process; an illustration of the cases based on the results of empirical studies; and managerial implications and guidelines regarding how to manage customer-involvement during the different phases of the new service and business development process.

European Perspectives on Innovation Management

European Perspectives on Innovation Management
Author: Rob Dekkers
Publisher: Springer Nature
Total Pages: 588
Release: 2023-12-30
Genre: Business & Economics
ISBN: 3031417968

This book covers European perspectives on innovation management, including new product and service development, due to the inherent variety of socio-economic perspectives and institutional settings in Europe. The numerous settings and differing perspectives explored in the chapters exemplify diversity, which ultimately leads to enhancing innovation. Understanding such unique approaches will enable companies, universities and other actors to more effectively create innovative products and services, and policy makers to effectively stimulate growth and innovation. The fragmented, distributed economies in Europe also put a strong focus on internationalisation, including innovation management, new product and service development, even within the internally open market of the European Economic Area. European Perspectives on Innovation Management will be of help to researchers, managers, entrepreneurs, practitioners and students working on innovation management and practices embedded in national and regional innovation systems, thus fostering a more innovative Europe.

A Risk-Benefit Perspective on Early Customer Integration

A Risk-Benefit Perspective on Early Customer Integration
Author: Christoph Kausch
Publisher: Springer Science & Business Media
Total Pages: 253
Release: 2007-08-02
Genre: Business & Economics
ISBN: 379081962X

Customer integration in the early innovation phase, considered the method of choice in theory and practice, has shown unexpected side effects that may even outweigh its recognized advantages. As a result, management needs to be able to assess in advance whether the involvement of customers will add overall value to an innovation project. This book develops a mathematical formula to support this decision.

Frugal Innovation and the New Product Development Process

Frugal Innovation and the New Product Development Process
Author: Stephanie B.M. Cadeddu
Publisher: Routledge
Total Pages: 222
Release: 2019-01-17
Genre: Business & Economics
ISBN: 0429671180

This book explores the new product development process of firms developing frugal innovation for the base-of-the-pyramid (BOP) markets in developing countries. Frugal innovations are products characterised by an affordable price-point, durability, usability and core functionalities that are highly adapted to BOP consumers’ needs. Frugal products have the potential to drive the development progress and living standards of low-income consumers. With an innovation framework developed from worldwide frugal case studies, this book provides detailed insights through two in-depth start-up firms in Indonesia that have successfully launched frugal products for the low-income market. These two start-ups have addressed two major development challenges for not just Indonesia, but also the global BOP market – traditional methods of cooking and access to clean drinking water. A detailed roadmap is developed from insights into the processes and management decisions of these two start-ups and combined with previous studies on frugal products. Providing a detailed roadmap across the different phases and stages of the new product development process when developing frugal products, this book will be insightful to not only innovators but also investors and government agencies supporting their activities.

The Business of Projects

The Business of Projects
Author: Andrew Davies
Publisher: Cambridge University Press
Total Pages: 340
Release: 2005-10-27
Genre: Business & Economics
ISBN: 9781139447843

The Business of Projects broke ground when it was first published in 2005, by showing how leading businesses create and implement projects to drive strategy and innovation. Projects are used to coordinate activities with customers and suppliers and ensure that organisations become more dynamic and adaptable. The book extends the resource-based view of the firm to focus on the business lessons learned from the design and production of high-value complex products and systems (CoPS), which have always been project-based. As well as frameworks and management tools, it provides case studies of high-technology industries - such as telecommunications, flight simulation and medical devices - to show how projects are used to achieve strategic objectives, perform systems integration, organise productive activities, manage software, achieve organisational learning and deliver solutions for customers. This book is essential reading for project professionals, academics, students, engineers, managers and policy makers seeking a strategic, innovative perspective on projects.

Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures

Advances in Production Management Systems. Production Management Systems for Responsible Manufacturing, Service, and Logistics Futures
Author: Erlend Alfnes
Publisher: Springer Nature
Total Pages: 751
Release: 2023-09-13
Genre: Computers
ISBN: 3031436881

This 4-volume set, IFIP AICT 689-692, constitutes the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2023, held in Trondheim, Norway, during September 17–21, 2023. The 213 full papers presented in these volumes were carefully reviewed and selected from a total of 224 submissions. They were organized in topical sections as follows: Part I : Lean Management in the Industry 4.0 Era; Crossroads and Paradoxes in the Digital Lean Manufacturing World; Digital Transformation Approaches in Production Management; Managing Digitalization of Production Systems; Workforce Evolutionary Pathways in Smart Manufacturing Systems; Next Generation Human-Centered Manufacturing and Logistics Systems for the Operator 5.0; and SME 5.0: Exploring Pathways to the Next Level of Intelligent, Sustainable, and Human-Centered SMEs. Part II : Digitally Enabled and Sustainable Service and Operations Management in PSS Lifecycle; Exploring Digital Servitization in Manufacturing; Everything-as-a-Service (XaaS) Business Models in the Manufacturing Industry; Digital Twin Concepts in Production and Services; Experiential Learning in Engineering Education; Lean in Healthcare; Additive Manufacturing in Operations and Supply Chain Management; and Applications of Artificial Intelligence in Manufacturing. Part III : Towards Next-Generation Production and SCM in Yard and Construction Industries; Transforming Engineer-to-Order Projects, Supply Chains and Ecosystems; Modelling Supply Chain and Production Systems; Advances in Dynamic Scheduling Technologies for Smart Manufacturing; and Smart Production Planning and Control. Part IV : Circular Manufacturing and Industrial Eco-Efficiency; Smart Manufacturing to Support Circular Economy; Product Information Management and Extended Producer Responsibility; Product and Asset Life Cycle Management for Sustainable and Resilient Manufacturing Systems; Sustainable Mass Customization in the Era of Industry 5.0; Food and Bio-Manufacturing; Battery Production Development and Management; Operations and SCM in Energy-Intensive Production for a Sustainable Future; and Resilience Management in Supply Chains.