A Study On Customer Satisfaction Service Gaps In Selected Private Public Foreign Banks
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Author | : Dr Aloysius O.C |
Publisher | : Archers & Elevators Publishing House |
Total Pages | : |
Release | : |
Genre | : Antiques & Collectibles |
ISBN | : 938880516X |
Author | : Dr. Sanjay Tiwari, Vinay Kumar, Dr. Ajai Pal Sharma & Dr. Anand Sharma |
Publisher | : K.K. Publications |
Total Pages | : 256 |
Release | : 2021-09-09 |
Genre | : Social Science |
ISBN | : |
Application and Role of Statistics in Multi-Disciplinary Research Advancement in research requires multi-disciplinary orientation for providing sustainable solutions to political, economic, social, psychological or international problems and statistics has emerged as a separate discipline for enriching other disciplines of study. The purpose of bringing this book is to disseminate the dissections and cross dissections of multi-disciplinary philosophy and mission of the Central University of Haryana. The present edited book is a compilation of selected research papers which were presented during a Two Days National Seminar on Application and Role of Statistics in Multi-Disciplinary Research organised in the Central University of Haryana on 23rd-24th Oct. 2013. This volume comprises mainly five sections. Section-1 comprises of papers in the areas of 'Application of Statistics in Embryonic Economic Issues' dealing with issues of crop diversification, stock market volatility due to macro-economic factors and the food products industry. Section-2 includes research articles in 'Role and Application of Statistics in Business Decision Areas' which focus on the issues related to financial inclusion, Islamic finance, risk in e-transaction and retention policy. Section-3 covers the articles in the areas of “Emerging Dimensions of Statistics in Various Sectors” covering the use of statistics in medical science, engineering and designing. Sections-4 is composed of the papers from the areas of 'Statistics in Social Science, Policy Planning and Governance” where papers emphasising on skill inclusion in degree curricula, co-operative banking and statistical challenges in law and politics are included. The last Section-5 covers the research articles from the areas of 'Statistics in Management of Financial Services in which empirical articles on service quality in banks and health insurance aspects are added from perceptual viewpoints. Though the papers have been selected from different disciplines of study, an attempt is made to reflect the cross-disciplinary ideological churning testified by statistical analysis-empirical as well as conceptual. Overall this edited volume is assimilation, dissection and cross dissection of various disciplines using statistical tools and techniques. Hope this edited version will serve the purpose of scholars, researchers and teachers to navigate into a deep sea of multi-disciplinary insights.
Author | : Dr.Anukrati Sharma, Amit Mathur, Dr. O.P. Rishi |
Publisher | : Archers & Elevators Publishing House |
Total Pages | : |
Release | : |
Genre | : Antiques & Collectibles |
ISBN | : 938324111X |
Author | : Valarie A. Zeithaml |
Publisher | : Marketing Classics Press |
Total Pages | : 553 |
Release | : 2012 |
Genre | : Business & Economics |
ISBN | : 161311270X |
Author | : Dr M JuliasCeasar, Dr B Sheeba Pearline |
Publisher | : Archers & Elevators Publishing House |
Total Pages | : |
Release | : |
Genre | : Antiques & Collectibles |
ISBN | : 8195038425 |
Author | : Sean Kelly |
Publisher | : |
Total Pages | : 228 |
Release | : 1996 |
Genre | : Business planning |
ISBN | : |
Data exists in abundance but it is often unusable to support decision making because it is unstructured, unintegrated, aged or polluted. Data warehousing explores the issue whether to build a full enterprise data warehouse, or whether to go for a scaled down "data mart" It is updated to include the latest developments, acronyms, and techniques, and compares and contrasts relational and multidimensional databases It also evaluates the use of data warehousing to support operational processing reports on innovative designs for optimal performance of relational databases for a "query intensive" world analyzes artificial intelligence data mining tools.
Author | : Rajiv Divekar |
Publisher | : Taylor & Francis |
Total Pages | : 435 |
Release | : 2024-06-07 |
Genre | : Business & Economics |
ISBN | : 1040002447 |
The pandemic wave of Covid 19 made many organizations in different sectors rethink their business strategy. The pandemic wave soon became an endemic and the organizations adapted themselves to the new ways of doing business. Endemic situation indicates that the Covid virus is here to stay but with limited impact. The book provides deeper research on how organizations adapted themselves to the post Covid situation and how they look at the future. The book covers studies from the areas of marketing, finance, human resource, operations, healthcare and education.
Author | : Panwar, Upendra Singh |
Publisher | : IGI Global |
Total Pages | : 529 |
Release | : 2016-04-11 |
Genre | : Business & Economics |
ISBN | : 1522501444 |
Economic growth is directly impacted by a multitude of different industries; in recent years, the service industry has emerged as a significant contributor to the global economy. As such, the effective management of this sector has become a widely studied topic. The Handbook of Research on Promotional Strategies and Consumer Influence in the Service Sector is an authoritative reference source for the latest research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry. Featuring quality factors, marketing tools, and the effects of consumer behavior, this publication is ideally suited for researchers, professionals, and academicians actively involved in the service industry.
Author | : Renu Jadon |
Publisher | : Exceller Books |
Total Pages | : 120 |
Release | : |
Genre | : Business & Economics |
ISBN | : |
The book follows a clearly formulated methodological structure to introduce the subject to the research scholars and students. It follows a comprehensive, logical approach to explain the concept. The book also incorporates various aspects related to market orientation and service quality. It will definitely help the scholars who are doing research in this direction.
Author | : Ritu Mehta |
Publisher | : Taylor & Francis |
Total Pages | : 197 |
Release | : 2019-04-24 |
Genre | : Social Science |
ISBN | : 0429515456 |
This book looks at customer value creation through marketing decisions and analyses the critical phases of theoretical and methodological advancements in solving certain problems and customer-centric issues that firms face. The chapters highlight how theories have been borrowed from sociology, psychology and economics to understand phenomena such as customer preferences and decision-making, and how operations research and statistical tools have been applied to take optimal decisions on marketing-related issues such as channel management and pricing. The volume covers an array of topics including marketing orientation, consumer behaviour, and marketing mix comprising the elements of product, price, promotion and place. The articles offer both methodological and theoretical contributions, and also discuss some key results of implementation of marketing strategies by various firms. This book will be of interest to researchers and students of marketing, consumer behaviour, business management, economics, finance, international marketing, services marketing and international business.