A Study On Customer Relationship Management Of Public Sector Banks In Chennai C
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Author | : C. Miya |
Publisher | : |
Total Pages | : 0 |
Release | : 2023-05-08 |
Genre | : |
ISBN | : 9781805256373 |
Banks play an important role in economic development, as they accept deposits and channelize them into lending activities. Indian has a well-developed banking system, with most of the banks having been founded by Indian entrepreneurs and visionaries in the pre-independence era. Indian banks have played a significant role in the development of the Indian economy by inculcating the habit of savings and lending finance to Indian industry. The banking industry in India is facing certain challenges, such as quality service, customer satisfaction, customer retention, and customer loyalty. However, due to nationalization exercises in 1969 and 1990, banks have increased their network at a brisk pace, with the number of branches at the end of 2008 standing at 38046. As on 31.03.2013, there were 70421 branches.
Author | : Kokula Krishna Hari Kunasekaran |
Publisher | : Association of Scientists, Developers and Faculties (ASDF) |
Total Pages | : 273 |
Release | : 2015-04-30 |
Genre | : Computers |
ISBN | : 8192974251 |
Welcome to the International Conference on Inter Disciplinary Research in Engineering and Technology (ICIDRET) 2015 in DSIIDC, Government of NCT, New Delhi, India, Asia on 29 – 30 April, 2015. If this is your first time to New Delhi, you need to look on more objects which you could never forget in your lifetime. There is much to see and experience at The National Capital of Republic of India. The concept of Inter Disciplinary research was a topic of focus by various departments across the Engineering and Technology area. Flushing with major areas, this ICIDRET ’15 has addressed the E&T areas like Mechanical Engineering, Civil Engineering, Electrical Engineering, Bio-Technology, Bio-Engineering, Bio-Medical, Computer Science, Electronics & Communication Engineering, Management and Textile Engineering. This focus has brought a new insight on the learning methodologies and the terminology of accepting the cross definition of engineering and the research into it. We invite you to join us in this inspiring conversation. I am pretty sure that this conference would indulge the information from the various parts of the world and could coin as a global research gathering. With more and more researchers coming into ICIDRET, this event would be as an annual event. This conference is sure that, this edition and the future edition will serve as a wise platform for the people to come with better research methodologies integrating each and every social component globally. If there would have been a thought of not integrating the RJ45 and few pieces of metal / plastic along with a PCB, today we could haven’t used the telephones and mobile phones. With an ear-mark inspiration and constant support from the Global President Dr. S. Prithiv Rajan, ASDF International President Dr. P. Anbuoli, this publication stands in front of your eyes, without them this would haven’t been possible in a very shortest span. Finally, I thank my family, friends, students and colleagues for their constant encouragement and support for making this type of conference. -- Kokula Krishna Hari K Editor-in-Chief www.kokulakrishnaharik.in
Author | : Panwar, Upendra Singh |
Publisher | : IGI Global |
Total Pages | : 529 |
Release | : 2016-04-11 |
Genre | : Business & Economics |
ISBN | : 1522501444 |
Economic growth is directly impacted by a multitude of different industries; in recent years, the service industry has emerged as a significant contributor to the global economy. As such, the effective management of this sector has become a widely studied topic. The Handbook of Research on Promotional Strategies and Consumer Influence in the Service Sector is an authoritative reference source for the latest research on emerging methods for innovative service design and delivery, examining how growing customer expectations and global competition has influenced this industry. Featuring quality factors, marketing tools, and the effects of consumer behavior, this publication is ideally suited for researchers, professionals, and academicians actively involved in the service industry.
Author | : Santos, José Duarte |
Publisher | : IGI Global |
Total Pages | : 476 |
Release | : 2023-07-28 |
Genre | : Business & Economics |
ISBN | : 1668485761 |
The growth of companies' online presences is an unquestionable reality. However, not everything goes online, and the physical presences of companies continue to exist, with the physical retail point of sale as a place for experimentation and immediate consumption, brand showroom, and support for online sales, which are fundamental to the shopping experience. Managing a retail point of sale implies acting on several fronts, bearing in mind the market requirements, the point of sale's brand strategy, the strategies of the brands being sold, and all other aspects related to the management of a business, while considering the specificities of a retail point of sale. Management and Marketing for Improved Retail Competitiveness and Performance provides knowledge and skills to allow readers to understand and apply the different concepts, techniques, and tools to manage a retail point of sale in the various aspects of a business. Covering key topics such as advertising, client loyalty, and merchandising, this premier reference source is ideal for business owners, managers, marketers, researchers, scholars, academicians, practitioners, instructors, and students.
Author | : Dr.Anukrati Sharma, Amit Mathur, Dr. O.P. Rishi |
Publisher | : Archers & Elevators Publishing House |
Total Pages | : |
Release | : |
Genre | : Antiques & Collectibles |
ISBN | : 938324111X |
Author | : St martin Institute of Business Management |
Publisher | : Archers & Elevators Publishing House |
Total Pages | : |
Release | : |
Genre | : Antiques & Collectibles |
ISBN | : 9386501015 |
Author | : |
Publisher | : |
Total Pages | : 302 |
Release | : 2005 |
Genre | : Banks and banking |
ISBN | : |
This six-part series begins with a look at the proceedings of the international conference that focused on banking, finance and insurance. Volume II brings to light the theoretical concepts of the capital market, investor perceptions, inflation, etc.
Author | : A. Martin David |
Publisher | : Shanlax Publications |
Total Pages | : 448 |
Release | : |
Genre | : Business & Economics |
ISBN | : 8196866372 |
This book contains the collection of articles from the International Conference on "Commerce and Management in the Digital Age: Trends, Challenges & Innovation" held on January 5th and 6th, 2024. This distinguished event was meticulously organized by the School of Commerce at The American College, Madurai, Tamil Nadu, India.
Author | : Khosrow-Pour, Mehdi |
Publisher | : IGI Global |
Total Pages | : 382 |
Release | : 2018-01-05 |
Genre | : Business & Economics |
ISBN | : 1522550275 |
In the modern world of mobile applications, the expansion of e-services, self-services, and mobile communication constantly allows for new multidisciplinary developments in academia and industry. Optimizing Current Practices in E-Services and Mobile Applications is a critical scholarly resource that examines issues in the production management, delivery, and consumption of e-services. Featuring coverage on a broad range of topics, such as marketing, management, social media, and entrepreneurship, this book is an ideal resource for professionals, researchers, academicians, and industry consultants with an interest in the emergence of e-services.
Author | : |
Publisher | : |
Total Pages | : 1044 |
Release | : 2003 |
Genre | : English imprints |
ISBN | : |