A guide to quality improvement methods

A guide to quality improvement methods
Author: Healthcare Quality Improvement Partnership (HQIP)
Publisher: Healthcare Quality Improvement Partnership (HQIP)
Total Pages: 36
Release: 2015-07-29
Genre: Medical
ISBN: 1907561056

A guide to quality improvement methods from Healthcare Quality Improvement Partnership (HQIP) brings together twelve quality improvement (QI) methods, providing an overview of each and practical advice on how and when to implement them, with illustrative case examples. QI methods covered include clinical audit; Plan, Do, Study, Act; model for improvement; LEAN/Six Sigma; performance benchmarking, process mapping and statistical process control and it is aimed at all professionals with an interest in QI. The purpose of this guidance is to signpost those working within, leading, commissioning and using healthcare services to a broad range of quality improvement methods. It should be especially useful to those putting together quality improvement programmes.

The Improvement Guide

The Improvement Guide
Author: Gerald J. Langley
Publisher: John Wiley & Sons
Total Pages: 514
Release: 2009-06-03
Genre: Business & Economics
ISBN: 0470549033

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

The Quality Improvement Challenge

The Quality Improvement Challenge
Author: Richard J. Banchs
Publisher: John Wiley & Sons
Total Pages: 499
Release: 2021-04-19
Genre: Medical
ISBN: 1119698987

Efforts to improve the quality of healthcare have failed to achieve a meaningful and sustainable improvement. Patients continue to experience fragmented, inconvenient, and unsafe care while providers are increasingly becoming overburdened with administrative tasks. The need for change is clear. Healthcare professionals need to take on new leadership roles in quality improvement (QI) projects to effect real change. The Quality Improvement Challenge in Healthcare equips readers with the skills and knowledge required to develop and implement successful operational improvement initiatives. Designed for healthcare providers seeking to apply QI in practice, this valuable resource delivers step-by-step guidance on improvement methodology, team dynamics, and organizational change management in the context of real-world healthcare environments. The text integrates the principles and practices of Lean Six Sigma, human-centered design, and neurosciences to present a field-tested framework. Detailed yet accessible chapters cover topics including identifying and prioritizing the problem, developing improvement ideas, defining the scope of the project, organizing the QI team, implementing and sustaining the improvement, and much more. Clearly explaining each step of the improvement process, this practical guide: Presents the material in a logical sequence, gradually introducing each step of the process with clearly defined workflow templates Features a wealth of examples demonstrating QI application, and case studies emphasizing key concepts to highlight successful and unsuccessful improvement initiatives Includes end-of-chapter exercises and review questions for assessing and reinforcing comprehension Offers practical tips and advice on communicating effectively, leading a team meeting, conducting a tollgate review, and motivating people to change Leading QI projects requires a specific set of skills not taught in medical school. The Quality Improvement Challenge in Healthcare bridges this gap for experienced and trainee healthcare providers, and serves as an important reference for residency program directors, physician educators, healthcare leaders, and health-related professional organizations.

Improving Quality of Care in Low- and Middle-Income Countries

Improving Quality of Care in Low- and Middle-Income Countries
Author: National Academies of Sciences, Engineering, and Medicine
Publisher: National Academies Press
Total Pages: 111
Release: 2015-11-19
Genre: Medical
ISBN: 030937345X

Quality of care is a priority for U.S. Agency for International Development (USAID). The agency's missions abroad and their host country partners work in quality improvement, but a lack of evidence about the best ways to facilitate such improvements has constrained their informed selection of interventions. Six different methods - accreditation, COPE, improvement collaborative, standards-based management and recognitions (SBM-R), supervision, and clinical in-service training - currently make up the majority of this investment for USAID missions. As their already substantial investment in quality grows, there is demand for more scientific evidence on how to reliably improve quality of care in poor countries. USAID missions, and many other organizations spending on quality improvement, would welcome more information about how different strategies work to improve quality, when and where certain tools are most effective, and the best ways to measure success and shortcomings. To gain a better understanding of the evidence supporting different quality improvement tools and clarity on how they would help advance the global quality improvement agenda, the Institute of Medicine convened a 2-day workshop in January 2015. The workshop's goal was to illuminate these different methods, discussing their pros and cons. This workshop summary is a description of the presentations and discussions.

Tools and Methods for the Improvement of Quality

Tools and Methods for the Improvement of Quality
Author: Gitlow/Giltow
Publisher: CRC Press
Total Pages: 630
Release: 1989-01-10
Genre: Business & Economics
ISBN: 9780256056808

Based on Dr. W. Edwards Deming's philosophy for the improvement of quality, productivity, and competitive position, this book is perfect for production, management science, statistics, and industrial engineering professionals. The book features enumerative and analytical statistical studies, showing the difference between fixed populations and processes; methods for improving a stable process with a known capability; techniques for analyzing and interpreting control chart patterns; and modern inspection policies, specifically Deming's kp rules, instead of traditional sampling plans. It also includes quality improvement stories, examples, and mini-case studies that convert complex topics into easy-to-understand material.

The Practitioner's Guide to Data Quality Improvement

The Practitioner's Guide to Data Quality Improvement
Author: David Loshin
Publisher: Elsevier
Total Pages: 423
Release: 2010-11-22
Genre: Computers
ISBN: 0080920349

The Practitioner's Guide to Data Quality Improvement offers a comprehensive look at data quality for business and IT, encompassing people, process, and technology. It shares the fundamentals for understanding the impacts of poor data quality, and guides practitioners and managers alike in socializing, gaining sponsorship for, planning, and establishing a data quality program. It demonstrates how to institute and run a data quality program, from first thoughts and justifications to maintenance and ongoing metrics. It includes an in-depth look at the use of data quality tools, including business case templates, and tools for analysis, reporting, and strategic planning. This book is recommended for data management practitioners, including database analysts, information analysts, data administrators, data architects, enterprise architects, data warehouse engineers, and systems analysts, and their managers. Offers a comprehensive look at data quality for business and IT, encompassing people, process, and technology. Shows how to institute and run a data quality program, from first thoughts and justifications to maintenance and ongoing metrics. Includes an in-depth look at the use of data quality tools, including business case templates, and tools for analysis, reporting, and strategic planning.

Success Through Quality

Success Through Quality
Author: Timothy J. Clark
Publisher: Quality Press
Total Pages: 157
Release: 2002-06-30
Genre: Business & Economics
ISBN: 0873899067

Ideal for any industry, this book gives a basic introduction to continuous improvement and provides a comprehensive overview of the quality improvement theory, methods, and basic tools. Written in a format to help those with little or no understanding of continuous quality improvement, the author provides basic guidelines that can be immediately applied to improve decision-making and problem-resolution.!--nl--If you are a new employee in an organization that has a quality program in place or an employer who needs a quick, and simple book about quality for your employees, this book meets those needs. The author uses easy-to-read, short chapters to explain the basics of quality, and uses common, real-life scenarios to demonstrate key points and concepts. The material is organized in a manner that makes it easier for the reader to use and benefit from the book in a short time.

Measuring Quality Improvement in Healthcare

Measuring Quality Improvement in Healthcare
Author: Raymond G. Carey
Publisher: Quality Press
Total Pages: 339
Release: 2001-09-25
Genre: Health & Fitness
ISBN: 1636940811

This ground-breaking book addresses the critical, growing need among health care administrators and practitioners to measure the effectiveness of quality improvement efforts. Written by respected healthcare quality professionals, Measuring Quality Improvement in Healthcare covers practical applications of the tools and techniques of statistical process control (SPC), including control charts, in healthcare settings. The authors' straightforward discussions of data collection, variation, and process improvement set the context for the use and interpretation of control charts. Their approach incorporates "the voice of the customer" as a key element driving the improvement processes and outcomes. The core of the book is a set of 12 case studies that show how to apply statistical thinking to health care process, and when and how to use different types of control charts. The practical, down-to-earth orientation of the book makes it accessible to a wide readership. "Only authors who have used statistics and control charts to solve real-world healthcare problems could have written a book so practical and timely." - Barry S. Bader, Publisher The Quality Letter for Healthcare Leaders "Many clinicians and other healthcare leaders underestimate the great contributions that better statistical thinking could make toward reducing costs and improving outcomes. This fascinating and timely book is a fine guide for getting started." - Donald M. Berwick, M.D. President and CEO, Institute for Healthcare Improvement Associate Professor of Pediatrics, Harvard Medical School Contents: Planning Your CQI Journey, Preparing to Collect Data, Data Collection, Understanding Variation, Using Run and Control Charts to Analyze Process Variation, Control Chart Case Studies, Developing Improvement Strategies, Using Patient Surveys for CQI, Formulas for Calculating Control Limits

SPC Methods for Quality Improvement

SPC Methods for Quality Improvement
Author: C. P. Quesenberry
Publisher:
Total Pages: 712
Release: 1997-04
Genre: Business & Economics
ISBN:

SPC METHODS FOR QUALITY IMPROVEMENT A comprehensive, applications-oriented guide to classical and cutting-edge SPC tools and techniques Written by a leading innovator in the field, SPC Methods for Quality Improvement provides a complete blueprint for integrating SPC methods into the manufacturing process. It explains methods for improving existing SPC systems and describes cutting-edge techniques that enable managers to develop full-fledged SPC systems in industries that traditionally were considered off-limits to this type of statistical analysis. The only guide to SPC geared exclusively to the practical concerns of manufacturing professionals, it translates statistical/mathematical concepts into real-world applications with the help of dozens of case studies and examples drawn from a variety of industries. SPC Methods for Quality Improvement is also a superb introductory text for students and newcomers to SPC. The author patiently introduces readers to essential SPC concepts and procedures and provides methodical, step-by-step instruction in the proper use of SPC tools and techniques. In the 1920s and 30s, Walter Shewhart of Bell Telephone Laboratories developed Statistical Process Control (SPC) as a means of analyzing manufacturing processes at the shop-floor level. Shewhart and his disciples—most notably W. Edwards Deming, father of total quality management—realized that SPC provided a sophisticated tool for assessing and improving quality at all levels. SPC, therefore, was the backbone of the quality management revolution of the 1980s and 90s. Yet, until now, there was no comprehensive, practical guide to SPC methods for engineers and managers working in manufacturing. SPC Methods for Quality Improvement fills that vacuum with complete coverage of SPC concepts, tools, and techniques geared to the practical concerns of manufacturing professionals. Dr. Charles Quesenberry introduces all statistical/mathematical essentials and carefully explains the rationale behind each concept. He employs vivid case studies to show how these concepts translate into real-world applications. Using examples drawn from a broad array of industries—from semiconductors to food processing, biomedical engineering to education—he deftly illustrates how SPC methods can streamline the manufacturing process and improve product quality. SPC Methods for Quality Improvement provides detailed, step-by-step guidance on the uses of both classical and second-generation SPC methods. Among cutting-edge methods described are those for charting processes without prior data, charting processes from start-up, and charting short runs with known false alarm rates. Readers also learn methods for studying the form of a reference distribution; how to use transformations to Q-statistics for various models; how to treat data from skewed distributions; and new ways of treating regression, multivariate, and autocorrelated data. An excellent text/primer for students and those new to SPC, SPC Methods for Quality Improvement is also a valuable guide for industrial and production engineers and managers who wish to improve existing SPC systems or to introduce SPC methods into industries where they were once inapplicable.

Statistical Methods for Quality Improvement

Statistical Methods for Quality Improvement
Author: Thomas P. Ryan
Publisher: John Wiley & Sons
Total Pages: 578
Release: 2011-09-20
Genre: Technology & Engineering
ISBN: 1118058100

Praise for the Second Edition "As a comprehensive statistics reference book for quality improvement, it certainly is one of the best books available." —Technometrics This new edition continues to provide the most current, proven statistical methods for quality control and quality improvement The use of quantitative methods offers numerous benefits in the fields of industry and business, both through identifying existing trouble spots and alerting management and technical personnel to potential problems. Statistical Methods for Quality Improvement, Third Edition guides readers through a broad range of tools and techniques that make it possible to quickly identify and resolve both current and potential trouble spots within almost any manufacturing or nonmanufacturing process. The book provides detailed coverage of the application of control charts, while also exploring critical topics such as regression, design of experiments, and Taguchi methods. In this new edition, the author continues to explain how to combine the many statistical methods explored in the book in order to optimize quality control and improvement. The book has been thoroughly revised and updated to reflect the latest research and practices in statistical methods and quality control, and new features include: Updated coverage of control charts, with newly added tools The latest research on the monitoring of linear profiles and other types of profiles Sections on generalized likelihood ratio charts and the effects of parameter estimation on the properties of CUSUM and EWMA procedures New discussions on design of experiments that include conditional effects and fraction of design space plots New material on Lean Six Sigma and Six Sigma programs and training Incorporating the latest software applications, the author has added coverage on how to use Minitab software to obtain probability limits for attribute charts. new exercises have been added throughout the book, allowing readers to put the latest statistical methods into practice. Updated references are also provided, shedding light on the current literature and providing resources for further study of the topic. Statistical Methods for Quality Improvement, Third Edition is an excellent book for courses on quality control and design of experiments at the upper-undergraduate and graduate levels. the book also serves as a valuable reference for practicing statisticians, engineers, and physical scientists interested in statistical quality improvement.