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| Author | : Martin Griffiths |
| Publisher | : Routledge |
| Total Pages | : 420 |
| Release | : 2013-03-01 |
| Genre | : Political Science |
| ISBN | : 1134584814 |
First Published in 2002. Routledge is an imprint of Taylor & Francis, an informa company.
| Author | : Donna Knapp |
| Publisher | : Thomson South-Western |
| Total Pages | : 416 |
| Release | : 2013-02-14 |
| Genre | : Computer industry |
| ISBN | : 9781285063539 |
Translate technical expertise into an effective career in computer user support with the help of Knapp's A GUIDE TO SERVICE DESK CONCEPTS, 4E, International Edition. This trusted, contemporary guide introduces the latest developments, research, resources and trends as they happen in computer user support. Readers explore the various types of service desks and gain a solid understanding of the diverse roles and skills required. This edition also reviews the processes and technologies that ensure the service desk is operating effectively and examines how today's leading organizations measure service desk success.The author references the very latest ITIL® 2011 best practices, leading quality and IT service management frameworks and standards to ensure this edition presents the most recent information regarding the role of outsourcing and certification in the service desk. New case studies and projects as well as updated chapters highlight the evolving role of the service desk and how technology trends, such as cloud computing, virtualization, mobile technology and consumerization, are impacting the service desk. New material also examines the current emphasis on self-help and the effects of self-healing capabilities within newer generation technologies.
| Author | : Elia Kacapyr |
| Publisher | : Routledge |
| Total Pages | : 228 |
| Release | : 2022-03-13 |
| Genre | : Business & Economics |
| ISBN | : 1000538540 |
Now in its third edition, Essential Econometric Techniques: A Guide to Concepts and Applications is a concise, student-friendly textbook which provides an introductory grounding in econometrics, with an emphasis on the proper application and interpretation of results. Drawing on the author’s extensive teaching experience, this book offers intuitive explanations of concepts such as heteroskedasticity and serial correlation, and provides step-by-step overviews of each key topic. This new edition contains more applications, brings in new material including a dedicated chapter on panel data techniques, and moves the theoretical proofs to appendices. After Chapter 7, students will be able to design and conduct rudimentary econometric research. The next chapters cover multicollinearity, heteroskedasticity, and autocorrelation, followed by techniques for time-series analysis and panel data. Excel data sets for the end-of-chapter problems are available as a digital supplement. A solutions manual is also available for instructors, as well as PowerPoint slides for each chapter. Essential Econometric Techniques shows students how economic hypotheses can be questioned and tested using real-world data, and is the ideal supplementary text for all introductory econometrics courses.
| Author | : Thomas Diez |
| Publisher | : SAGE Publications |
| Total Pages | : 281 |
| Release | : 2011-05-09 |
| Genre | : Political Science |
| ISBN | : 1412928486 |
International relations is a vibrant field of significant growth and change. This book guides students through the complexities of the major theories of international relations and the debates that surround them, the core theoretical concepts, and the key contemporary issues. Introduced by an overview of the discipline's development and general structure, the more than 40 entries are broken down as follows: Parts two introduces the key theories and each chapter includes: " A broad overview " a discussion of methodologies " a review of empricial applications " a guide to further reading and useful websites Part three discusses the major concepts and for each concept provides: " An introduction to the core questions " An overview of the definitions and theoretical perspectives " A review of empirical problems " Links to other entries, further reading and useful websites Clear and highly readable, Key Concepts in International Relations is an essential guide for students on politics and international relations courses.
| Author | : Donna Knapp |
| Publisher | : Cengage Learning |
| Total Pages | : 0 |
| Release | : 2013-02-21 |
| Genre | : Computers |
| ISBN | : 9781285063454 |
Translate technical expertise into an effective career in computer user support with the help of Knapp's A GUIDE TO SERVICE DESK CONCEPTS, 4E. This trusted, contemporary guide introduces the latest developments, research, resources and trends as they happen in computer user support. Readers explore the various types of service desks and gain a solid understanding of the diverse roles and skills required. This edition also reviews the processes and technologies that ensure the service desk is operating efficiently and examines how today's leading organizations measure service desk success. The author references the very latest ITIL 2011 best practices, leading quality and IT service management frameworks and standards to ensure this edition presents the most recent information regarding the role of outsourcing and certification in the service desk. New case studies and case projects provide on-the-job practice, while updated chapters highlight the evolving role of the service desk to relationship managers and how technology trends, such as cloud computing, virtualization, mobile technology and consumerization, are impacting the service desk. New material also examines the current emphasis on self-help and the effects of self-healing capabilities within newer generation technologies. A GUIDE TO SERVICE DESK CONCEPTS, 4E provides the overview needed for success in computer user support today. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.
| Author | : Joy L. Bryant |
| Publisher | : Elsevier |
| Total Pages | : 245 |
| Release | : 1998-10-15 |
| Genre | : Law |
| ISBN | : 0080515274 |
Intellectual property law is currently exploding, as demonstrated by the growth of technology transfer offices in universities. More and more scientists, companies, and institutions are rushing to secure intellectual property rights for their ideas and inventions. This process frustrates many people; patent laws are constantly changing, and most books about them are either overly technical or boring. Protecting Your Ideas: The Inventor's Guide to Patents is a succinct, straightforward guide to the system. This guide presents the steps involved in obtaining patent protection for inventions. It is easy to read and brimming with essential information and advice compounded from FAQs posed by the author's academic and industrial clientele. The text includes tips, warnings, and examples that guide the reader through the invention process so patent rights are not jeopardized. Checklists and other helpful information are provided to assist the inventor preparing to enter the patent process. The book includes valuable resource information and business guidance to protect the inventor from consumer fraud that is sometimes associated with the patent process. Protecting and Idea is a must read for every engineer, scientist, or amateur inventor. - Simple, easy-to-read format demystifies the patent process - Numerous example patents help to illustrate the issues involved - Provides an overview of the types of intellectual property protection - Incorporates up-to-date information about U.S. patent laws - Advises inventors about the do's and don'ts of patenting - Includes useful resources for helping inventors safeguard their ideas
| Author | : Richard Paul |
| Publisher | : |
| Total Pages | : 19 |
| Release | : 2003 |
| Genre | : Critical thinking |
| ISBN | : 9780944583104 |
| Author | : Nelson M. Rodriguez |
| Publisher | : Springer |
| Total Pages | : 496 |
| Release | : 2016-08-30 |
| Genre | : Education |
| ISBN | : 1137554258 |
This book advances a broad constellation of critical concepts situated within the field of queer studies and education. Collectively, the concepts take up a cross-section of scholarship that speaks to various political, epistemological, theoretical, methodological, and pedagogical concerns. Given the ongoing global centrality of sociocultural and political developments related to the topic of LGBTQ in the twenty-first century, the concepts in this volume and the issues raised by each contributor will have wide international appeal among researchers, scholars, educators, students, and activists working at the intersection of queer studies and education.
| Author | : The Modern Language Association of America |
| Publisher | : Modern Language Association |
| Total Pages | : 339 |
| Release | : 2021-04-22 |
| Genre | : Language Arts & Disciplines |
| ISBN | : 1603293523 |
Relied on by generations of writers, the MLA Handbook is published by the Modern Language Association and is the only official, authorized book on MLA style. The new, ninth edition builds on the MLA's unique approach to documenting sources using a template of core elements--facts, common to most sources, like author, title, and publication date--that allows writers to cite any type of work, from books, e-books, and journal articles in databases to song lyrics, online images, social media posts, dissertations, and more. With this focus on source evaluation as the cornerstone of citation, MLA style promotes the skills of information and digital literacy so crucial today. The many new and updated chapters make this edition the comprehensive, go-to resource for writers of research papers, and anyone citing sources, from business writers, technical writers, and freelance writers and editors to student writers and the teachers and librarians working with them. Intended for a variety of classroom contexts--middle school, high school, and college courses in composition, communication, literature, language arts, film, media studies, digital humanities, and related fields--the ninth edition of the MLA Handbook offers New chapters on grammar, punctuation, capitalization, spelling, numbers, italics, abbreviations, and principles of inclusive language Guidelines on setting up research papers in MLA format with updated advice on headings, lists, and title pages for group projects Revised, comprehensive, step-by-step instructions for creating a list of works cited in MLA format that are easier to learn and use than ever before A new appendix with hundreds of example works-cited-list entries by publication format, including websites, YouTube videos, interviews, and more Detailed examples of how to find publication information for a variety of sources Newly revised explanations of in-text citations, including comprehensive advice on how to cite multiple authors of a single work Detailed guidance on footnotes and endnotes Instructions on quoting, paraphrasing, summarizing, and avoiding plagiarism A sample essay in MLA format Annotated bibliography examples Numbered sections throughout for quick navigation Advanced tips for professional writers and scholars
