A Culture of Excellence

A Culture of Excellence
Author: Fardad Fateri
Publisher:
Total Pages: 176
Release: 2018-09-07
Genre:
ISBN: 9780692095379

What is leadership? What is organizational culture, and why does it matter? How can you ensure your organization excels even while others fail? As the CEO and CLO of a large distributed multi-site and multi-state organization, Dr. Fardad Fateri and James E. York are certainly qualified to answer these questions and more-between them, they have decades of experience leading businesses and organizations at every level. Now for the first time they've put their collected wisdom into an essential book explaining how to take your organization to top levels of performance. The magic word is one you've heard but perhaps not fully considered: culture. At a time of economic uncertainty, it's more vital than ever that your organization's culture encourages passion, responsibility, and success. But how? Read on to discover: -How to transform your organization from one of failure, cynicism, and weakness to one of success, peak performance, and responsibility. -How to display breakthrough leadership traits that will help foster a positive organizational culture. -Real-life examples of great organizational cultures, as well as hands-on lessons. With an ever-increasing gap between organizations that fail and those that skyrocket, the question isn't whether you should read A Culture of Excellence-it's whether you can afford not to!

Creating a Culture of Excellence

Creating a Culture of Excellence
Author: Wil Davis
Publisher: AuthorHouse
Total Pages: 156
Release: 2005-07-06
Genre: Business & Economics
ISBN: 1463497768

What would it require for our businesses to build and sustain a unique competitive advantage based on the value-add of our team members? From both personal and corporate experience gained over the last twenty-five years, Wil Davis has come to the conclusion that businesses need to reinvent themselves around value systems that work for both the individuals in the company and the company itself. Only by successfully engaging the whole persons with whom we work can we find the collective wisdom to build sustained commercial success. This book chronicles the merits and benefits of creating a corporate culture that breeds personal excellence for our team members, which is the solid foundation for organizational excellence and lasting success. What they are saying “Warning: This book is dangerous to those whose self-image depends on executive perks or a reputation for knowing how to say ‘you’re fired.’ If you are not careful, you will find your management assumptions, your psyche, and your self-image undermined by the hard-nosed logic and corporate success of a ‘preacher’s kid’ who is not afraid to preach a gospel of empowering others to maximize your bottom line.” Steve Bell Professor of Telecommunications Ball State University Former news anchor of ABC’s Good Morning America “The information from Creating a Culture of Excellence was the most significant we’ve ever received at our annual planning meeting. Every associate wanted me to express their appreciation to you.” Richard Crist President Rutter Communications “WOW! What a difference a day makes. After working through this material with our staff, I walked away with feelings of hope and excitement! Personally and professionally, this really made a difference!” Betty McBride Open Door Health Clinic

Steps to Safety Culture Excellence

Steps to Safety Culture Excellence
Author: Terry L. Mathis
Publisher: John Wiley & Sons
Total Pages: 221
Release: 2013-01-10
Genre: Technology & Engineering
ISBN: 1118530241

Provides a clear road map to instilling a culture of safety excellence in any organization Did you know that accidental injury is among the top ten leading causes of death in every age group? With this book as your guide, you'll learn how to help your organization develop, implement, and sustain Safety Culture Excellence, vital for the protection of and improvement in the quality of life for everyone who works there. STEPS to Safety Culture Excellence is based on the authors' firsthand experience working with international organizations in every major industry that have successfully developed and implemented ongoing cultures of safety excellence. Whether your organization is a small regional firm or a large multinational corporation, you'll find that the STEPS process enables you to instill Safety Culture Excellence within your organization. STEPS (Strategic Targets for Excellent Performance in Safety) demystifies the process of developing Safety Culture Excellence by breaking it down into small logical, internally led tasks. You'll be guided through a sequence of STEPS that makes it possible to: Create a culture of excellence that is reinforced and empowered at every level Develop the capability within the culture to identify, prioritize, and solve safety problems and challenges Maintain and continuously improve the performance of your organization's safety culture Although this book is dedicated to safety, the tested and proven STEPS process can be used to promote excellence in any aspect of organizational performance. By optimizing the safety culture in your organization, you will give the people you work with the skills and knowledge to not only minimize the risk of an on-the-job accident, but also to lead safe, healthy lives outside of work.

Cultural Leadership

Cultural Leadership
Author: William G. Cunningham
Publisher: Pearson
Total Pages: 312
Release: 1993
Genre: Education
ISBN:

This book is a comprehensive account of the latest, most successful approaches to leadership, development, planning, and continuous improvement. Concepts covered include world-class schools, site-based management, empowerment, participatory and visionary leadership, school/business cooperation, total quality and outcome-based management, professional development, and transforming schools. Educators interested in school reform and leadership issues.

An Ethic of Excellence

An Ethic of Excellence
Author: Ron Berger
Publisher: Heinemann Educational Books
Total Pages: 164
Release: 2003
Genre: Education
ISBN:

The author gives us a vision of educational reform that transcends standards, curriculum, and instructional strategies. He argues for a paradigm shift-a schoolwide embrace of an "ethic of excellence" and with a passion for quality describes what's possible when teachers, students, and parents commit to nothing less than the best. The author tells exactly how this can be done, from the blackboard to the blacktop to the school boardroom.

Driving Excellence

Driving Excellence
Author: Mark Aesch
Publisher: Hachette Books
Total Pages: 277
Release: 2011-02-01
Genre: Business & Economics
ISBN: 1401396461

Driving Excellence tells the inspiring story of one man who, with no formal business training, turned an entire industry on its head. Mark Aesch proves that we really can run government like a business, and provide value to taxpayers and shareholders alike. When Aesch took over the Rochester Genesee Regional Transportation Authority in 2004, it was operating with a 27.7-million-dollar deficit, and was poised to raise fares, lay off employees, and slash service. Under Aesch's leadership, those deficits have been eradicated and replaced with multimillion-dollar surpluses; reliance on taxpayer subsidies has been reduced; demand for service has increased at rates three times the national average; and in an unprecedented move, the fare at the Authority's two largest subsidiaries were actually reduced. In Driving Excellence, Aesch shows readers how to create a culture built around selflessness rather than ego, and get employees invested in saving the company. In describing the transition from an ailing business to one that enjoys stunning success--lower fares, multi-million surpluses, and the highest ridership and customer satisfaction levels in twenty years--Aesch offers powerful principles that any organization can implement to achieve exceptional results.

Growth IQ

Growth IQ
Author: Tiffani Bova
Publisher: Penguin
Total Pages: 354
Release: 2018-08-14
Genre: Business & Economics
ISBN: 0525534407

A WALL STREET JOURNAL BESTSELLER Do you know the best way to drive your company's growth? If not, it's time to boost your Growth IQ. Trying to find the one right move that will improve your business's performance can feel overwhelming. But, as you'll discover in Growth IQ, there are just ten simple--but easily misunderstood--paths to growth, and every successful growth strategy can be boiled down to picking the right combination and sequence of these paths for your current context. Tiffani Bova travels around the world helping companies solve their most vexing problem: how to keep growing in the face of stiff competition and a fast-changing business environment. Whether she's presenting to a Fortune 500 board of directors or brainstorming over coffee with a startup founder, Bova cuts through the clutter and confusion that surround growth. Now, she draws on her decades of experience and more than thirty fascinating, in-depth business stories to demonstrate the opportunities--and pitfalls--of each of the ten growth paths, how they work together, and how they apply to business today. You'll see how, for instance: * Red Bull broke Coca-Cola and PepsiCo's stranglehold on the soft drink market by taking the Customer Base Penetration path to establish a foothold with adventure sports junkies and expand into the mainstream. * Marvel transformed itself from a struggling comic book publisher into a global entertainment behemoth by using a Customer and Product Diversification strategy and shifting their focus from comic books to comic book characters in movies. * Starbucks suffered a brand crisis when they overwhelmed their customers with a Product Expansion strategy, and brought back CEO Howard Schultz to course-correct by returning to the Customer Experience path. Through Bova's insightful analyses of these and many other case studies, you'll see why it can be a mistake to imitate strategies that worked for your competitors, or rely on strategies that worked for you in the past. To grow your company with confidence, you first need to grow your Growth IQ.

A Culture of Quality

A Culture of Quality
Author: Ron Berger
Publisher:
Total Pages: 94
Release: 2019-04-15
Genre:
ISBN: 9781683625629

Ron Berger writes about the importance of comprehensive school culture in effective schools that shepherd students to success. This slim book is frequently used as a common read to provide inspiration and provocation to school communities.

The Baptist Health Care Journey to Excellence

The Baptist Health Care Journey to Excellence
Author: Al Stubblefield
Publisher: John Wiley & Sons
Total Pages: 240
Release: 2011-01-31
Genre: Business & Economics
ISBN: 1118046099

An insider's look at corporate culture at one of Fortune’s Top 100 Best Companies to Work for in America A business can purchase, imitate, or replicate most of its elements, but when a business places its competitive advantage with its people, it can become the market leader. The Baptist Health Care Journey to Excellence illustrates how Baptist Health Care went from a customer satisfaction rating of less than 20 percent to being consistently ranked in the 99 percent range. Written by the man who made it happen, this book sets benchmarks and best practices for organizations to measure themselves against by creating a service-centered culture that cares first and foremost about customer satisfaction. "This crystal-clear book offers to any who will listen invaluable, detailed guidance on how and why to move toward a true culture of excellence in hospital care. It isn't easy, but, as their results show, it's a journey well worth taking." —Donald M. Berwick, MD, president and CEO, Institute for Healthcare Improvement The Baptist Health Care Journey to Excellence presents tested principles and best practices to help improve your corporate culture and customer satisfaction, which will lead to loyalty, stability, sustained productivity, and profitability in your own organization. Order your copy today!

Creating Excellence

Creating Excellence
Author: Craig R. Hickman
Publisher: Routledge
Total Pages: 352
Release: 2018-04-17
Genre: Business & Economics
ISBN: 1351065289

Creating Excellence, first published in 1984, proposes a rational yet visionary blend of approaches for a winning, strategy-driven culture that can provide you and your company with the confidence that gets results. Based on a programme of six essential leadership skills – vision, sensitivity, insight, versatility, focus, and patience – this step-by-step blueprint for organisational excellence shows the New Age Executive exactly how to: Know your firm’s capabilities – and make the most of them Motivate your people to peak performance Respond positivity to change from within and without Develop long-term goals and see them through And turn crisis into opportunity All these principles are illustrated with fascinating case studies of the most spectacular successes and failures in the history of American enterprise. In addition, hands-on ‘exercises’ will enable you to test their application to the concerns of your own organisation. Whether you work for a small business or a vast conglomerate, in a hot new industry or a mature, stable environment, Creative Excellence can help make you the most important corporate asset of the eighties – and beyond.