151 Quick Ideas to Deal with Difficult People

151 Quick Ideas to Deal with Difficult People
Author: Carrie Mason-Draffen
Publisher: ReadHowYouWant.com
Total Pages: 242
Release: 2008-08-21
Genre: Business & Economics
ISBN: 1427096996

Don't Let Problem Employees or Coworkers Wreck Your Business! If you have ever wished you had the equivalent of a Nanny 911 to defuse tensions in the office, your wish has come true. 151 Quick Ideas to Dad With Difficult People is the ultimate guide on how to survive challenging employees and coworkers. You'll learn how to handle characters ranging from Bunglers to Backstabbers to Bullies.

151 Quick Ideas to Deal with Difficult People

151 Quick Ideas to Deal with Difficult People
Author: Carrie Mason-Draffen
Publisher: Red Wheel/Weiser
Total Pages: 190
Release: 2007-01-01
Genre: Business & Economics
ISBN: 1564149382

Presents advice for dealing with difficult individuals in the workplace, using examples of specific situations along with responses and actions that can be effective in reducing conflict.

Getting Along

Getting Along
Author: Amy Gallo
Publisher: Harvard Business Press
Total Pages: 326
Release: 2022-09-13
Genre: Business & Economics
ISBN: 164782107X

Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.

151 Quick Ideas to Improve Your People Skills

151 Quick Ideas to Improve Your People Skills
Author: Robert E. Dittmer
Publisher: Red Wheel/Weiser
Total Pages: 192
Release: 2008-12-01
Genre: Business & Economics
ISBN: 1601639163

Do you work with other people? Fellow employees; your boss; customers; vendors; colleagues? Of course, we all work in organizations comprised of people. People with whom we must have strong, positive relationships in order to ensure our own success as well as the organization's. Do we get any training or education on this key skill at our companies? Rarely. 151 Quick Ideas to Improve Your People Skills is constructed to help everyone do a better, more effective job of working with others. These ideas are culled from the study of human behavior, relationships, and communication. Everything here will help you be more effective, efficient and in control of your relationships with people. In this book you will: * Learn the difference between social intelligence and technical knowledge * Create friends, allies, and supporters * Learn how to analyze tough personal situations and solve them * Understand when and how to negotiate

Difficult People Handbook

Difficult People Handbook
Author: Ramit Gupta
Publisher: Ramit Gupta
Total Pages: 32
Release: 2020-01-02
Genre:
ISBN: 9781951755195

Stop letting difficult people drain you of your energy! Learn how to identify and deal with every kind of difficult person effectively in this all-in-one ultimate guide to figuring out how to deal with toxic and difficult people! Every one of us knows a really difficult person. All you have to do is sit across a table from them from half an hour before smoke starts erupting from your ears, your head explodes with fury and your legs start telling you to sprint towards the exit. In one way or another, they know how to pull all your strings while you simultaneously pull all your hair out. They come in all shapes and sizes: The openly aggressive difficult person who knows exactly how to make you feel "never good enough", the passive aggressive difficult person who will always say just the right things to rub you entirely the wrong way, and the passive difficult person who just doesn't care enough about anything (they're worse than they sound!). Whether or not you want to deal with all three of these people, the reality is, at one point or another, you will have to. You will be sitting across that table as they slowly shatter your ego, pushing your buttons and igniting your anger. Trust me, I've been there and I know what it feels like, but it doesn't have to be that way if you are prepared to deal with them. Are you prepared? If not, I wrote this book exactly with you in mind, to arm you with a handbook that you can look back to time and time again when you come across these people who drain you dry. In this book, I created a step-by-step process of proven techniques to disarm and deal with difficult people in every area of life. I break down how they become difficult, why they stayed that way, and why attempts to change them just won't work. I also give you some great tips on what not to do around them, because what may have seemed like an acceptable response from you in the beginning will only turn into nails on the chalkboard as time goes on. Don't face these people alone. Here Is The Information I'll Arm You With... The 5 Questions For Discovering Difficult People In Your Life The 3 Most Obnoxious And Draining Difficult People The 3 Most Common Responses To Difficult People That Always Backfire The Best Mindset For Facing Difficult People How To Be Assertive In The Face Of A Difficult Person My 3 Proven Solutions For Dealing With Difficult People Much, much more! Don't let another difficult person keep your head spinning with frustration. Buy your copy today!

Dealing with Difficult People (HBR Emotional Intelligence Series)

Dealing with Difficult People (HBR Emotional Intelligence Series)
Author: Harvard Business Review
Publisher: Harvard Business Press
Total Pages: 82
Release: 2018-04-17
Genre: Business & Economics
ISBN: 163369609X

Learn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their--and your own--emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive. Books in this series are based on the work of experts including: Daniel Goleman Tony Schwartz Nick Morgan Daniel Gilbert This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries. HOW TO BE HUMAN AT WORK. The HBR Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.