Award-winning Customer Service

Award-winning Customer Service
Author: Renee Evenson
Publisher: Amacom
Total Pages: 0
Release: 2007
Genre: Business & Economics
ISBN: 9780814474549

"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.

101 Ways to Grow Your Business

101 Ways to Grow Your Business
Author: Hugh Williams
Publisher: Law Pack Publishing
Total Pages: 128
Release: 2007
Genre: Small business
ISBN: 9781905261475

Hugh Williams offers a personal approach to simple ways in which a small business can win over customers and grow, without working that much harder.

Leap! 101 Ways to Grow Your Business

Leap! 101 Ways to Grow Your Business
Author: Stephanie Chandler
Publisher: Red Wheel/Weiser
Total Pages: 256
Release: 2009-01-01
Genre: Business & Economics
ISBN: 1601630794

Business growth requires more than a business plan and a dream. You must utilize many tools and techniques to take your company to the next level. This book presents practical strategies that you can leverage based on your business-growth goals and the distinct needs of your company. In four sections--Leverage, Execute, Accelerate, and Prosper--you will learn how to: develop a business-growth action plan; automate your business; locate business capital; identify powerful marketing strategies; harness the power of the Internet; attract the media and gain valuable exposure; boost profits by innovating; and protect your time so you can enjoy your life.--From publisher description.

101 Ways to Boost Your Fortune on eBay

101 Ways to Boost Your Fortune on eBay
Author: Dennis L. Prince
Publisher: McGraw Hill Professional
Total Pages: 240
Release: 2010-08-19
Genre: Business & Economics
ISBN: 0071491511

Bestselling authority on eBay Dennis L. Prince shows anybody how to make a king's ransom in sales In 101 Ways to Boost Your Fortune on eBay, eBay guru Dennis Prince offers 101 proven strategies to help you become the star of your own eBay success story. Prince covers all the hot topics online you need to know through a series of concise "Fortune Boosters" -- no-nonsense articles packed with fast facts and ready-to-apply strategies. He explains everything from increasing your profits -- even when eBay increases its user fees -- to using eBay's Meta-Data to determine what products to sell and increase sales.

101 Ways to Improve Customer Service

101 Ways to Improve Customer Service
Author: Lorraine L. Ukens
Publisher: John Wiley & Sons
Total Pages: 397
Release: 2007-07-13
Genre: Business & Economics
ISBN: 0787994820

101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.

101 Great Ways to Improve Your Life

101 Great Ways to Improve Your Life
Author: David Riklan
Publisher: Self Improvement Online, Incorporated
Total Pages: 367
Release: 2006
Genre: Self-Help
ISBN: 9780974567266

Perhaps you're hoping for great wealth and success. Maybe you're looking for true love. Or maybe you're waiting for your dream life to come along. But why are you still hoping and waiting? Go to it! With the help of this valuable compilation of self-improvement teachings, you have the power to change your life for the better.

Managing Performance

Managing Performance
Author: Institute of Leadership & Management
Publisher: Routledge
Total Pages: 137
Release: 2013-06-17
Genre: Business & Economics
ISBN: 1136382542

Super series are a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. The learning content is also closely aligned to the Level 3 S/NVQ in Management. The series consists of 35 workbooks. Each book will map on to a course unit (35 books/units).

101 Ways to Improve Your Communication Skills Instantly

101 Ways to Improve Your Communication Skills Instantly
Author: Jo Condrill
Publisher: GoalMinds, Inc.
Total Pages: 132
Release: 1999
Genre: Language Arts & Disciplines
ISBN: 9780966141498

Have you ever embarrassed yourself by making a grammatical error in an important interview or conversation? Crisp how-to tips and techniques are presented bullet style for beginners and pros alike. Discover your strong points and areas that need attention. Learn what works and what's holding you back. Works in the boardroom as well as the bedroom for improved results.